Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

3 star reviews

Reset filters
M
Matilde C.
Rating: 3 out of 5
following a purchase from 04/12/2022
All good.
Translated reviews
M
Mari P.
Rating: 3 out of 5
following a purchase from 08/12/2022
The shoulder is very fresh.
Translated reviews
J
Jose Luis D.
Rating: 3 out of 5
following a purchase from 03/12/2022
A little salty, but otherwise good.
Translated reviews
P
Pascual G.
Rating: 3 out of 5
following a purchase from 07/12/2022
It does not come close to an acorn-fed Iberian ham, I am not very happy with this ham in terms of quality price.
Translated reviews
S
Silke S.
Rating: 3 out of 5
following a purchase from 27/11/2022
Perfect, thank you.
Translated reviews
M
Manuel D.
Rating: 3 out of 5
following a purchase from 23/11/2022
Except for the delay, everything is fine.
Translated reviews
A
Adelfa A.
Rating: 3 out of 5
following a purchase from 23/11/2022
Correct.
Translated reviews
E
Estefanía F.
Rating: 3 out of 5
following a purchase from 01/12/2022
A bit expensive for the quality it has.
Translated reviews
L
Luis P.
Rating: 3 out of 5
following a purchase from 21/11/2022
It took two weeks to arrive and customer service is a bit terrible because they don't answer the phone on the first try, otherwise everything is fine.
Translated reviews
F
Fernando G.
Rating: 3 out of 5
following a purchase from 30/11/2022
It tastes very good, but it has a lot of fat.
Translated reviews
J
Jordi D.
Rating: 3 out of 5
following a purchase from 30/11/2022
The order arrived well and quickly. I bought a Don Benito Jabugo shoulder at a very good price, I haven't opened it yet so I won't evaluate it. I also bought two packages of Don Benito Iberian loin, they were good in flavor but six months ago they would have been much better since they were very well cured.
Translated reviews
A
Alberto P.
Rating: 3 out of 5
following a purchase from 14/11/2022
Delicious shoulder, but a huge delay in delivery, the transport company needs improvement. Thank you.
Translated reviews
J
Jacinto M.
Rating: 3 out of 5
following a purchase from 30/11/2022
Everything in order.
Translated reviews
X
Xosé Luis G.
Rating: 3 out of 5
following a purchase from 19/11/2022
Little information about the traceability of the product; excessively cured (old), little white fat and a lot of rancid. It does not correspond to the price. I regret the criticism but I was disappointed.
Translated reviews
P
Pepe T.
Rating: 3 out of 5
following a purchase from 18/11/2022
Excessively salty.
Translated reviews
C
Carlos Manuel S.
Rating: 3 out of 5
following a purchase from 27/11/2022
It did not reach the indicated weight, and although I communicated this to the seller, I have not received any response.
Translated reviews
A
Antonio Emilio R.
Rating: 3 out of 5
following a purchase from 25/11/2022
The shipment arrived on its day. The ham turned out good. I do not give it 5 stars because the ham arrived full of mold, greener than Hulk.
Translated reviews
V
Victoria P.
Rating: 3 out of 5
following a purchase from 20/11/2022
The delivery was very fast. Of the product, we have only tried the loins from Sanchez Romero Carvajal and it was a disappointment, it is not the quality that this brand usually offers, very dry and tasteless. We hope to have better luck with the shoulders.
Translated reviews
V
Vincent N.
Rating: 3 out of 5
following a purchase from 25/11/2022
Good and quickly served. Surprised even to see that some vacuum-packed products indicate a preservation between 0 and 5°, which the seller does not specify,...who delivers without respecting the cold chain...
Translated reviews
À
Àngel B.
Rating: 3 out of 5
following a purchase from 18/11/2022
The flavor and aroma are absent and the taste is rather salty...
Translated reviews
B
Blanca Jacinta D.
Rating: 3 out of 5
following a purchase from 20/11/2022
The website is good, the service is fast.
Translated reviews
M
María Asunción D.
Rating: 3 out of 5
following a purchase from 20/11/2022
Wrong batch and when I see its price it is lower than the one I originally bought. Customer service does not respond. I want to think it is due to the dates and a high volume of orders, but if I buy again it surely won't be at Christmas.
Translated reviews
G
Gregorio R.
Rating: 3 out of 5
following a purchase from 20/11/2022
Fast and good product, a little salty.
Translated reviews
F
Faustino H.
Rating: 3 out of 5
following a purchase from 15/11/2022
Very tasty shoulder and quick delivery, I recommend it.
Translated reviews
J
José Ignacio M.
Rating: 3 out of 5
following a purchase from 15/11/2022
Very good, I will buy another one to give as a gift
Translated reviews
E
Ester P.
Rating: 3 out of 5
following a purchase from 05/11/2022
Soft
Translated reviews
H
Hilario C.
Rating: 3 out of 5
following a purchase from 09/11/2022
They delayed the order and along with the ham holder that came with some tongs for the ham, they did not send them
Translated reviews
L
Luis Miguel F.
Rating: 3 out of 5
following a purchase from 06/11/2022
Delicious Iberian ham, too salty
Translated reviews
M
Manuel M.
Rating: 3 out of 5
following a purchase from 07/11/2022
I expected the cheese piece to be like the previous one I ordered weighing 3.5 kg and I only received 3 kg, so I lost half a kilo.
Translated reviews
F
Francisco G.
Rating: 3 out of 5
following a purchase from 07/11/2022
Acceptable
Translated reviews
M
Modesto C.
Rating: 3 out of 5
following a purchase from 01/11/2022
My order arrived perfectly, except for the aged cheese Navas which is sour. I would like to contact the seller directly but there is no email to reach them. I hope for a response. Thank you
Translated reviews
J
Juan Germán R.
Rating: 3 out of 5
following a purchase from 31/10/2022
If everything went well
Translated reviews
B
Beatriz B.
Rating: 3 out of 5
following a purchase from 25/10/2022
In my opinion, it is a bit dry
Translated reviews
D
David D.
Rating: 3 out of 5
following a purchase from 23/10/2022
Good ham for the price.
Translated reviews
M
Maria Jesus P.
Rating: 3 out of 5
following a purchase from 18/10/2022
I have bought the same Benito black label ham a few times and I must say that the previous one was too salty and this last one is also a bit salty and has a lot of fat, the previous ones were very good, I think they do not always send the same type of ham
Translated reviews
J
Jordi C.
Rating: 3 out of 5
following a purchase from 19/10/2022
It was the first time I made an order, overall, good, but... the order was for cold cuts and sobrasada, everything arrived well and very good, except for the vacuum-packed Iberian sobrasada, which arrived quite spoiled and deformed. The problem is that it does not come refrigerated and with the weather, it arrives as it does. I think it would be better if certain products like this one were only sent in winter or refrigerated, and the rest of the year not served, it doesn't look good to receive a delicate, spoiled, and deformed product, I think
Translated reviews
M
Mari Carmen D.
Rating: 3 out of 5
following a purchase from 06/10/2022
High shipping time without apparent reason
Translated reviews
V
Verónica C.
Rating: 3 out of 5
following a purchase from 07/10/2022
They took a long time to send the product. And the quality in this case is inferior to the previous order.
Translated reviews
J
José Carlos R.
Rating: 3 out of 5
following a purchase from 10/10/2022
It is not the same quality as the ones I had bought before. Also, the ham came very dark and a bit too salty
Translated reviews
M
Marci C.
Rating: 3 out of 5
following a purchase from 10/10/2022
The shoulder is too hard
Translated reviews
We use cookies for audience measurement and improving user experience.