Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

3 star reviews

Reset filters
M
Mónica G.
Rating: 3 out of 5
following a purchase from 14/02/2022
I found the ham in some packages excessively salty
Translated reviews
P
Pilar R.
Rating: 3 out of 5
following a purchase from 14/02/2022
My order arrived with only 20 days of expiration +-
Translated reviews
M
Miquel C.
Rating: 3 out of 5
following a purchase from 10/02/2022
I asked for the ham to arrive with the cut started, and they completely ignored the request
Translated reviews
P
Pedro M.
Rating: 3 out of 5
following a purchase from 31/01/2022
Very good
Translated reviews
J
Juan Manuel L.
Rating: 3 out of 5
following a purchase from 02/02/2022
Good flavor, a lot of bacon, I spoke with Ms. Montse and sent her an email with a photo, I have not received a response
Translated reviews
F
Francisco Jose M.
Rating: 3 out of 5
following a purchase from 01/02/2022
Very fast shipping and in this last one I see that they have rewarded my continuous commitment with a gift of an Iberian chorizo.
Translated reviews
M
María Eugenia O.
Rating: 3 out of 5
following a purchase from 26/01/2022
I ordered a 5j acorn-fed ham and they contacted me to inform me that they did not have the weight I wanted, they offered me one of lower weight and price or to maintain the price by supplying the difference with a 500g presa, I chose this last option indicating that they should not send me either of the 2 very cured products since we are 2 people. The presa was impossible to cut, although Nieves' management was very appropriate and she proceeded to send me another sliced and vacuum-packed presa, I am still waiting for a response, after removing 1 kg of bacon we still cannot comment on the quality of the product since there is still no vein to pull from. I think I will not use their services again.
Translated reviews
C
Carmen S.
Rating: 3 out of 5
following a purchase from 23/01/2022
Everything correct.
Translated reviews
J
José Alfonso B.
Rating: 3 out of 5
following a purchase from 15/01/2022
They took longer than I expected
Translated reviews
J
Juanluis M.
Rating: 3 out of 5
following a purchase from 12/01/2022
Benito black label ham, it is good but a bit salty in my opinion, otherwise it is tasty and aromatic.
Translated reviews
M
Maria Jesus G.
Rating: 3 out of 5
following a purchase from 04/01/2022
The offer was good but the shoulder was very dry
Translated reviews
A
Alberto V.
Rating: 3 out of 5
following a purchase from 20/12/2021
Impossible to communicate with the company
Translated reviews
A
Amalia L.
Rating: 3 out of 5
following a purchase from 24/11/2021
I bought an Iberian ham shoulder that was on sale for 48 euros and I must say the following: the shipping was great, the service was also good but the shoulder was quite salty.
Translated reviews
A
Aurora T.
Rating: 3 out of 5
following a purchase from 31/12/2021
I liked the product, although I thought the llardons would come vacuum-packed and that is not the case
Translated reviews
A
Alba G.
Rating: 3 out of 5
following a purchase from 15/12/2021
The management of the order has been very good and it arrived very quickly. The shoulder had excess fat although it was a shoulder itself, the flavor was not bad, but it was a bit raw.
Translated reviews
L
Luis F.
Rating: 3 out of 5
following a purchase from 11/12/2021
Very good ham and shoulder but the GLS transport to Belgium was a complete disaster, the last two orders took almost 20 days. The product did not arrive in as good condition as other times
Translated reviews
C
Concepción M.
Rating: 3 out of 5
following a purchase from 23/12/2021
The delivery person did not deliver it on time, he said the address was wrong when it was not, otherwise great, thank you
Translated reviews
J
Jose Antonio Moya H.
Rating: 3 out of 5
following a purchase from 26/12/2021
I bought an offer for an acorn-fed shoulder, at first it was impossible to eat, further down it was a bit softer and could be eaten well, I mentioned this to the seller and he told me to send him some photos which I did but I did not receive a response, I think the offer was because the ham was starting to go bad, I will not buy from the page again
Translated reviews
G
Gerard P.
Rating: 3 out of 5
following a purchase from 25/12/2021
The shoulder seemed to me to have a lot of lean meat and little cured, too tender this time.
Translated reviews
L
Lucia A.
Rating: 3 out of 5
following a purchase from 13/12/2021
The product is tasty and of quality but it arrived green with mold, on the hoof and the outer part. It did not happen to me with the 10 veins. Next year, I will return to the usual product.
Translated reviews
R
Rafael R.
Rating: 3 out of 5
following a purchase from 16/12/2021
As for the delivery, everything was correct as always but I had already bought this Benito black label shoulder and this time it does not seem Iberian or acorn-fed, very dry and salty. The truth is that I am dissatisfied with the product on this occasion
Translated reviews
F
Fco Javier P.
Rating: 3 out of 5
following a purchase from 14/12/2021
I ordered a boneless shoulder and it came poorly vacuum-packed, this is not the first time it has happened to me in some other order.
Translated reviews
F
Fernando R.
Rating: 3 out of 5
following a purchase from 17/12/2021
Everything is fine except that the ham is not sufficiently cured as it has an excess of bacon and the ham itself is a bit raw.
Translated reviews
J
Joan T.
Rating: 3 out of 5
following a purchase from 14/12/2021
The recipient should be better differentiated from the one who pays the bill (name and address). It should not automatically take it from the recipient's address
Translated reviews
M
María José B.
Rating: 3 out of 5
following a purchase from 03/12/2021
Delivery is a bit slow and it is difficult to get them to answer the phone. The quality of the products is very good.
Translated reviews
A
Antonio Manuel M.
Rating: 3 out of 5
following a purchase from 03/12/2021
100% cebo legacy, I am talking about a shoulder, I was very disappointed since apart from being a bit salty it was not tasty, a lot of bacon, it is really a shame but it cannot be returned because I did not have time since we are at Christmas,
Translated reviews
A
Antonio B.
Rating: 3 out of 5
following a purchase from 13/12/2021
Everything perfect. Thank you
Translated reviews
J
Jacinto M.
Rating: 3 out of 5
following a purchase from 06/12/2021
I will order again
Translated reviews
J
Jorge Luis G.
Rating: 3 out of 5
following a purchase from 27/11/2021
Order and receipt of the item were fine. But the shoulder they sent is half bacon. I am going to have some very tasty chickpeas.
Translated reviews
M
Manel G.
Rating: 3 out of 5
following a purchase from 02/12/2021
The supposed Customer Service does not respond to inquiries. I consider the delivery process somewhat slow. I think they have room for improvement.
Translated reviews
C
Consol V.
Rating: 3 out of 5
following a purchase from 28/11/2021
The order was delayed due to lack of stock.
Translated reviews
I
Inma I.
Rating: 3 out of 5
following a purchase from 18/11/2021
Or this last sweet has no flavor.
Translated reviews
J
Juan Jose L.
Rating: 3 out of 5
following a purchase from 09/12/2021
Fast shipping. Packaging slightly damaged. Assembly with medium difficulty. Good price.
Translated reviews
M
Mario Julio M.
Rating: 3 out of 5
following a purchase from 04/12/2021
Very good products and excellent service.
Translated reviews
V
Vicente P.
Rating: 3 out of 5
following a purchase from 29/11/2021
It tastes fine, but it has too much bacon.
Translated reviews
R
Roman O.
Rating: 3 out of 5
following a purchase from 05/12/2021
The purchase, I mean service, delivery, and everything else was fine, but the cheese is more aged than I am, and I am already of a certain age, so I won't buy cheese from you again, that's for sure. As for the ham, well, for that price, it's not bad. Cheers.
Translated reviews
J
Jaime M.
Rating: 3 out of 5
following a purchase from 25/11/2021
The products look good, as always. Although they haven't been able to be tried. It's necessary to take care of the shipments; the boxes arrive crushed, taped over, etc. Visually, it doesn't look good.
Translated reviews
J
Javier A.
Rating: 3 out of 5
following a purchase from 28/11/2021
Good price but the quality is only acceptable. Not too cured and with too much salt for my taste.
Translated reviews
A
Antonio R.
Rating: 3 out of 5
following a purchase from 28/11/2021
First time I buy the Joselito shoulder in this store... it certainly hasn't been the best I've had, weight very close to the lower limit and a lot of external fat.
Translated reviews
T
Tomas P.
Rating: 3 out of 5
following a purchase from 22/11/2021
Acceptable quality-price ratio, I will buy again.
Translated reviews