Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

3 star reviews

Reset filters
A
Antonio A.
Rating: 3 out of 5
following a purchase from 30/11/2021
I have been ordering for several years and this has been the worst; the package was stuck in the transport agency's warehouse all through the Constitution bridge, and to make matters worse, the transport agency says they don't deliver in my area, and I had to go pick up the package myself, very bad.
Translated reviews
D
David T.
Rating: 3 out of 5
following a purchase from 26/11/2021
Very fast delivery. The shoulder is good, although too cured. It doesn't have the black label tie.
Translated reviews
J
Juana Mª S.
Rating: 3 out of 5
following a purchase from 17/11/2021
The flavor is good, but the shoulder I received has too much fat.
Translated reviews
M
Manuel Z.
Rating: 3 out of 5
following a purchase from 24/11/2021
The ham had a lot of bacon, it's not worth it... The Iberian sausages were tasty.
Translated reviews
J
Julio D.
Rating: 3 out of 5
following a purchase from 27/11/2021
I have nothing to object about the quality of the purchased products; however, regarding the complaints about mistakes in the last shipment, the response is not being as quick as it should be in a serious company. I am waiting to resolve my complaint.
Translated reviews
J
Juan B.
Rating: 3 out of 5
following a purchase from 23/11/2021
Good ham.
Translated reviews
S
Santiago R.
Rating: 3 out of 5
following a purchase from 29/09/2021
Good product.
Translated reviews
T
Tamara J.
Rating: 3 out of 5
following a purchase from 26/11/2021
Very good flavor, but I was left wondering if it was Iberian or Serrano; by flavor, I lean towards the first option, but the fat and marbling made me doubt.
Translated reviews
L
Luciano M.
Rating: 3 out of 5
following a purchase from 23/11/2021
Acceptable order execution time; now the maintenance of the hams and their care, I would have to see; my order of Navidul ham arrived with a worm hole.
Translated reviews
J
Jaime M.
Rating: 3 out of 5
following a purchase from 22/11/2021
Good experience regarding the website, ease of ordering, and delivery on time and in good condition. A pity about the disappointment regarding the quality of the product (hard and somewhat salty).
Translated reviews
E
Esther P.
Rating: 3 out of 5
following a purchase from 23/11/2021
There was an error in the delivery product.
Translated reviews
A
Adolfo M.
Rating: 3 out of 5
following a purchase from 18/11/2021
Quite good. Much better than last year.
Translated reviews
I
Iván R.
Rating: 3 out of 5
following a purchase from 21/11/2021
The ham is good but has too much fat to reach the meat.
Translated reviews
J
Jose Antonio G.
Rating: 3 out of 5
following a purchase from 15/11/2021
There was a problem with the shipment; I had to call, and they solved it, but it took quite a while for the product to arrive.
Translated reviews
A
Ana Idoia S.
Rating: 3 out of 5
following a purchase from 19/11/2021
The ham is good, but I ordered it sliced and they brought it whole.. besides it came on sale with half cheese and they didn't put the cheese in.
Translated reviews
S
Silvia L.
Rating: 3 out of 5
following a purchase from 17/11/2021
A bit over-cured, it's dry.
Translated reviews
A
Anabel M.
Rating: 3 out of 5
following a purchase from 02/11/2021
I suppose I was disappointed because of the reviews I had read, but it's an ordinary ham. For my taste, a bit salty, but I guess for the price it has, you can't ask for more. Next time I'll pay a bit more for better quality.
Translated reviews
J
Jesús O.
Rating: 3 out of 5
following a purchase from 16/11/2021
Everything is okay, very fast shipping.
Translated reviews
J
Jesus P.
Rating: 3 out of 5
following a purchase from 14/11/2021
The service was fast, but I wasn't very satisfied with the merchandise.
Translated reviews
P
Pablo A.
Rating: 3 out of 5
following a purchase from 10/11/2021
Hello, everything is fine, I ordered a shoulder of 6kg to 6.5kg and they brought me one of 6.040, so they took off some weight with the nail and it weighed less than what I bought, but well, everything else was fine.
Translated reviews
J
Jose Luis U.
Rating: 3 out of 5
following a purchase from 09/11/2021
Generally good. This time, for our taste, a bit dry. But I won't stop buying.
Translated reviews
J
Juan B.
Rating: 3 out of 5
following a purchase from 09/11/2021
Very good quality.
Translated reviews
A
Antonio Q.
Rating: 3 out of 5
following a purchase from 08/11/2021
Order received in a short time, the only downside is that the shoulder is saltier than normal.
Translated reviews
A
Ana C.
Rating: 3 out of 5
following a purchase from 08/11/2021
It's a bit hard.
Translated reviews
D
Damaso B.
Rating: 3 out of 5
following a purchase from 07/11/2021
The shipment arrived on time. It was a shoulder and some packages were a bit salty.
Translated reviews
E
Enrique C.
Rating: 3 out of 5
following a purchase from 06/11/2021
The best part of my order was the loin. Acceptable black hoof shoulder, spicy chorizo, and salchichón, given the price I paid.
Translated reviews
I
Ignacio L.
Rating: 3 out of 5
following a purchase from 30/10/2021
The website works well, you place an order and you have it at home right away. But when you have a problem, things change.... I made an order for a ham that turned out spectacular and when it was finished, I ordered another one. This second one arrived vacuum sealed... and it had NOTHING to do with the previous one, despite being the same type. I reported it and got no response from jamonypaletilla.
Translated reviews
L
Lourdes C.
Rating: 3 out of 5
following a purchase from 04/11/2021
The truth is that I was disappointed. It's too salty and doesn't have more flavor than a 50%.
Translated reviews
T
Tolox F.
Rating: 3 out of 5
following a purchase from 25/10/2021
The cheese is delicious but the ham is a bit raw.
Translated reviews
E
Eugenio B.
Rating: 3 out of 5
following a purchase from 23/10/2021
Some packages seem to be bacon, not ham.
Translated reviews
A
Antonio P.
Rating: 3 out of 5
following a purchase from 23/10/2021
Very poorly done packaging. Broken box, broken bottle of oil.
Translated reviews
R
Rafael E.
Rating: 3 out of 5
following a purchase from 18/10/2021
Too cured.
Translated reviews
L
Lorenzo F.
Rating: 3 out of 5
following a purchase from 12/10/2021
The product is good but the shoulder is smaller than I expected and quite dry.
Translated reviews
O
Olga C.
Rating: 3 out of 5
following a purchase from 11/10/2021
The delivery transport was terrible. Supposedly it was to arrive on Thursday, I needed it for the weekend and it arrived on a Monday.
Translated reviews
E
Eva Maria B.
Rating: 3 out of 5
following a purchase from 12/10/2021
The order arrived quickly, but the 100% acorn shoulder from Benito did not meet expectations. I will not repeat with this brand.
Translated reviews
M
Maite Z.
Rating: 3 out of 5
following a purchase from 11/10/2021
Well, I'm still at the beginning and without any fat, it's a bit dry and salty, but I'm going to wait a bit to see if it improves.
Translated reviews
C
Christian W.
Rating: 3 out of 5
following a purchase from 13/10/2021
The merchandise was damaged as the packaging was not appropriate for the content (smashed cheeses). The shoulder is overripe (it's very dry).
Translated reviews
L
Lourdes G.
Rating: 3 out of 5
following a purchase from 10/10/2021
The order was perfect. Just one thing, the ham has a lot of fat.
Translated reviews
D
Dolores D.
Rating: 3 out of 5
following a purchase from 09/10/2021
The shipment was quick and very good, the ham is very good, I hope it stays that way until the end, I will repeat.
Translated reviews
L
Lucia T.
Rating: 3 out of 5
following a purchase from 10/10/2021
I bought the same product again but this time the quality has not been like the first time.
Translated reviews