Customer reviews of JamónyPaletilla

8,6 /10

Based on 12 125 published reviews

5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

3 star reviews

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Victor B.

Published on 09/06/2021 à 12h29 following a purchase from 24/05/2021

This time it's quite salty and a bit dry, and usually, they send me the bones or cut pieces, and this time they didn't. That's why this rating.

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Carlos F.

Published on 07/06/2021 à 15h41 following a purchase from 27/05/2021

It's neither good nor bad.

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Jose Luis S.

Published on 04/06/2021 à 13h17 following a purchase from 26/05/2021

A lot of white.

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Antonio S.

Published on 04/06/2021 à 07h56 following a purchase from 24/05/2021

Good but the transport fails.

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J. Jorge M.

Published on 03/06/2021 à 11h31 following a purchase from 20/05/2021

I bought a 9.5-kilo ham to receive it sliced, I asked beforehand about the quantities and weights of each bag, they replied that between 27 and 33 bags of 150 grams. And indeed, I received the minimum, 27 bags. Up to that point, no complaints, but the cut is so thick that my experience leads me not to use this method of purchase again, I am totally disappointed.

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Victoria R.

Published on 02/06/2021 à 19h44 following a purchase from 25/05/2021

Very fast delivery. It has good flavor but perhaps a bit dry.

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Rosa Maria V.

Published on 01/06/2021 à 17h55 following a purchase from 21/05/2021

In my opinion, it turned out very dry, I like it with some fat, quality-price is good.

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Alfons A.

Published on 31/05/2021 à 14h15 following a purchase from 16/05/2021

I only rated with three stars because it had excessive exterior fat, I have been buying this product in person for years and can choose with observation a better quality.

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Juan Jose M.

Published on 28/05/2021 à 14h15 following a purchase from 18/05/2021

Since I live in a rural area, the delivery person commented that the next order should not go to him as he is not interested in making this trip.

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Juan Antonio L.

Published on 27/05/2021 à 17h38 following a purchase from 18/05/2021

The ham is too salty and does not match what I expected from it

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Antonio R.

Published on 25/05/2021 à 11h14 following a purchase from 16/05/2021

Awaiting response for requested return

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Albert I.

Published on 17/05/2021 à 10h23 following a purchase from 05/05/2021

too much fat. good flavor

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Sergio C.

Published on 14/05/2021 à 13h15 following a purchase from 06/05/2021

Very good

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Pedro A.

Published on 14/05/2021 à 09h15 following a purchase from 05/05/2021

The cheese pleasantly surprised me. The shoulder is fine, but the cut is very rough.

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Alicia R.

Published on 13/05/2021 à 09h11 following a purchase from 03/05/2021

Delivery and shoulder perfect. But the wine is spoiled! undrinkable

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Eugenio C.

Published on 12/05/2021 à 16h38 following a purchase from 03/05/2021

Not being a wonder, it has a good flavor. It meets what we expected

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José H.

Published on 07/05/2021 à 16h05 following a purchase from 28/04/2021

TASTY BUT WITH EXCESS BACON.

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Manuel Antonio D.

Published on 30/04/2021 à 15h08 following a purchase from 19/04/2021

I expected more from the shoulder

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Isidoro D.

Published on 25/04/2021 à 12h41 following a purchase from 06/04/2021

The order arrived later than stated, and also the little ball was quite dry

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Maria C.

Published on 23/04/2021 à 13h44 following a purchase from 09/04/2021

Good, good flavor. Some excess fat on the side.

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Pedro C.

Published on 22/04/2021 à 18h02 following a purchase from 11/04/2021

If you buy a package of shoulder and receive a package of bacon, what do you want me to say?, and when I say bacon I mean it had less than 10 grams of meat in the whole package. I have 15 packages left to open, it scares me

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Emilio M.

Published on 22/04/2021 à 13h52 following a purchase from 13/04/2021

I have been buying Benito black label ham for months, and all very good, except this last one, it came out a bit harder than usual and a bit salty.

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Alberto P.

Published on 17/04/2021 à 12h46 following a purchase from 05/04/2021

the ham is nothing special, on the contrary everything else was good

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Esteban S.

Published on 14/04/2021 à 13h23 following a purchase from 04/04/2021

ham with a strange smell. edible but with a certain taste of the past

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Antonio L.

Published on 12/04/2021 à 13h21 following a purchase from 26/03/2021

Slow

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Daniel R.

Published on 08/04/2021 à 10h00 following a purchase from 30/03/2021

The truth is that the hams are cheaper than on any other page or store, but the customer service leaves much to be desired.. I have bought 5 hams in 2 years, one of them came with excessive fat, it hardly had any lean part, I contacted them and 3 months after writing to them 3 times I called them 3 or 4 times until they paid attention to me, according to them they had a lot of work and they would let me know something. 1 year later I still hope, if I had kept the ham it would be rotten

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