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I
Rating: 3 out of 5
The package arrived open. I wrote to tell them and they haven't replied. The ham is very tasty.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
3 star reviews
Reset filtersR
Rating: 3 out of 5
I received it past the date, ruining a family celebration. Besides all the products, only the chorizo was worth it. This is the third purchase I make and I will not order more.
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I
Rating: 3 out of 5
It lacks a point of curing.
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V
Rating: 3 out of 5
This time it is not the best. The ham is not the desired one, we thought that being 100% acorn it would be better, it is too soft for our taste. We hope the next one is better.
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O
Rating: 3 out of 5
Once weighed, the sliced ham adds up to 1.3kg. It seems little for a shoulder of about 4kg.
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B
Rating: 3 out of 5
The ham is good but there was a delay in shipping.
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J
Rating: 3 out of 5
The shipping took more than two weeks to arrive and a claim process had to be initiated via PayPal. On the other hand, the product received did meet expectations.
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Y
Rating: 3 out of 5
The ordering and delivery process was correct, but the ham, for being a 5 Jotas, is not of the quality of the fame it has. Too much fat.
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M
Rating: 3 out of 5
Little curing.
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J
Rating: 3 out of 5
I had bought before and the quality of the ham was better than on this occasion.
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M
Rating: 3 out of 5
I bought a lot of shoulder, wedge of cheese, and sausages and only received the shoulder.
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J
Rating: 3 out of 5
The sausage was very bad. I haven't opened the ham.
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A
Rating: 3 out of 5
The website has a wide variety of products and gives confidence, the shipments are fast and come well packaged.
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J
Rating: 3 out of 5
It's good, a bit dry for my taste.
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A
Rating: 3 out of 5
The ham is salty.
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J
Rating: 3 out of 5
The truth is that the shoulder was very very good, too bad it had a lot of waste, in fact it hardly lasted me anything.
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J
Rating: 3 out of 5
The ham is good but, for my taste, it is too dry.
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G
Rating: 3 out of 5
Unfortunately, it is not the quality I expected, I was surprised by the low price for an acorn ham. Seeing the expiration date (May 2025) I understood, the fat was somewhat yellowish and the good flavor it would have had in November 2024 (packaging date) has completely dissipated. I would not repeat the purchase. Best regards.
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M
Rating: 3 out of 5
Ok
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A
Rating: 3 out of 5
Shoulder with good flavor but high bacon content.
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A
Rating: 3 out of 5
The purchasing process has been good. The ham lacks quite a bit of curing.
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C
Rating: 3 out of 5
Precisely because of the ham. TOO MUCH BACON. It seems they were specifically chosen for me. Only TWO are saved that have a reasonable proportion of fat. I will use less than half of the weight. Regards.
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A
Rating: 3 out of 5
Shoulder with excess fat, I have experience with shoulders and this one has about 30% more than average.
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S
Rating: 3 out of 5
I have bought 3 times on the website and in 2 of the purchases, the pieces I bought had an obvious excess of bacon, which considering the weight of both, the amount that was wasted and therefore could not be consumed, was excessive. The flavor, in both cases, met the quality of the product.
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J
Rating: 3 out of 5
The shipping was very fast but the carrier delivered it 2 days late.
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J
Rating: 3 out of 5
A little dry the shoulder.
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P
Rating: 3 out of 5
The ham excessively fatty and the cheeses with oil are half the weight of the Christmas ones and at the same price, how come and this with a 10% discount?. This is the second ham I have bought, both with excess fat.
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M
Rating: 3 out of 5
The product is of good quality, but regarding the speed of shipping, it has been poor since I received it at my home more than 10 days after placing the order when the shipping information on the website indicates that the delivery time in the peninsula is 24-48 hours. Improve that delivery service or change the information on the deadlines so that customers know what to expect.
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I
Rating: 3 out of 5
The shoulder took 1 week and with the preferred consumption expired 2 months ago, very good in flavor, still worth buying it.
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I
Rating: 3 out of 5
Being my first order, I cannot fully assess the quality of the product, as we have partially tried the products. Initially, everything seems to be of very good quality. But the order took a long time to be prepared and shipped and also one product received was not the one requested. I hope that in a future order, if there is one, we do not have these problems. Thank you.
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F
Rating: 3 out of 5
It's fine, but not what I expected for its price.
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C
Rating: 3 out of 5
This is the second time that the presumed arrives in the broken plastic bag. Or its wide needs better bags.
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C
Rating: 3 out of 5
Too bad! poorly packaged order so broken, damaged or dented oil cans! sent email with photos for inconvenience but no response from them!
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D
Rating: 3 out of 5
This time after many orders with you the shoulder came with several packets with a lot of fat, I wrote an email commenting on what happened and to this day I am still waiting for a response.
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R
Rating: 3 out of 5
My last order ham benito I don't like next time ham or iberian shoulder. benito ham is a cheap serrano ham.
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M
Rating: 3 out of 5
In the order, I asked them to include the chopped bone but they didn't do it.
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R
Rating: 3 out of 5
Yes, it's fine, although I haven't tried it yet. Thank you. Best regards.
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F
Rating: 3 out of 5
It has been cut with too much bacon.
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D
Rating: 3 out of 5
The Ham and the cut are correct, the presentation format is adequate, but the quantity is very scarce... from one ham, I only received 24 packets, for a price of 133 euros it seems like little product.
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J
Rating: 3 out of 5
Not bad
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