Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

3 star reviews

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Jose C.
Rating: 3 out of 5
following a purchase from 02/02/2025
I was a little disappointed because I have been buying 50% iberian acorn ham from different websites for years, and this time I ordered the 100% iberian expecting more flavor and more infiltrated fat and the one I received has an acceptable flavor, but it is very lean, very cured and without any infiltrated fat. It is good, I have not complained about anything, but I was a little disappointed, due to the price increase over the 50% I expected some difference for the better.
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Cay H.
Rating: 3 out of 5
following a purchase from 20/01/2025
On January 20 I bought an iberian loin and the preferred consumption date was before 18-01-2025.
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Diego M.
Rating: 3 out of 5
following a purchase from 29/01/2025
Goods delivered 6 days after the order date (from Wednesday........ to the following Tuesday)
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Juan Bautista C.
Rating: 3 out of 5
following a purchase from 24/01/2025
Too much ripeness for a 5J
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Juan M.
Rating: 3 out of 5
following a purchase from 13/01/2025
Satisfaction with the product, it has good taste and price... somewhat dissatisfied with the shipping as it took me a while to receive it
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Juan Carlos B.
Rating: 3 out of 5
following a purchase from 20/01/2025
To be honest, I would say that the quality-price ratio is acceptable but the piece I got was very dry and salty. I wouldn't buy again
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Alberto F.
Rating: 3 out of 5
following a purchase from 18/01/2025
I bought 4 pieces of loin, approximate weight per unit 0.5 kg. Actual weight, of the 4, with packaging '1.7'. This is the second time this has happened. The product is undoubtedly good, that's why I give 3 stars
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Cesar B.
Rating: 3 out of 5
following a purchase from 13/01/2025
The shoulder was between 7 and 7.5, and weighed 7.1, a bit tight
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Maria A.
Rating: 3 out of 5
following a purchase from 06/12/2024
The order was quite delayed
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Delia F.
Rating: 3 out of 5
following a purchase from 24/12/2024
Lately they come undercured and with a lot of fat
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José Francisco G.
Rating: 3 out of 5
following a purchase from 26/12/2024
The lardons came undercooked, broken and were not vacuum sealed. That's why I'm not satisfied.
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Fernando M.
Rating: 3 out of 5
following a purchase from 24/12/2024
Hello, I have taken the same pieces of ham several times and the last one has much less flavor and when you cut it, it doesn't sweat like on previous occasions. I'm sorry to say it, but the ham hasn't arrived as tasty as in previous orders. Regards
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Esteban S.
Rating: 3 out of 5
following a purchase from 29/12/2024
This was my first order. Regarding the company, I have no complaints. The request, receipt, and delivery of the order were perfect, good professionals. However, the product leaves much to be desired. Packs of different qualities, rather basic, it seems like cheap serrano shoulder. Some all fat, others very cured and dry. We have been disappointed.
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Juan Carlos B.
Rating: 3 out of 5
following a purchase from 25/12/2024
For the same price, you could have had higher quality products
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Montse F.
Rating: 3 out of 5
following a purchase from 15/12/2024
This time it turned out quite dry
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Iluminada F.
Rating: 3 out of 5
following a purchase from 15/12/2024
It has more fat than ham
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Ivan R.
Rating: 3 out of 5
following a purchase from 15/12/2024
Very good flavor and quality shoulder, but with an excess of fat
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Javier S.
Rating: 3 out of 5
following a purchase from 14/12/2024
The ham does not have the same curing as previous ones. Salty and soft
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Antoni T.
Rating: 3 out of 5
following a purchase from 12/12/2024
On this occasion, the shoulder received was not up to par with previous ones. It is not juicy
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Carles P.
Rating: 3 out of 5
following a purchase from 09/12/2024
The ham I bought 50% acorn-fed Iberian is not what I expected
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Carlos A.
Rating: 3 out of 5
following a purchase from 10/12/2024
the ham is very tender, everything else is fine
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Angel D.
Rating: 3 out of 5
following a purchase from 29/11/2024
I ordered a ham and some sausages through the website. The whole process was easy and without problems. Only the packaging of one chorizo arrived damaged, in which the vacuum was broken. Consequently, the chorizo is white and covered in mold. What I didn't like is that I tried to contact you and no one answered me. A shame, because the products seem to be good.
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Miguel V.
Rating: 3 out of 5
following a purchase from 06/12/2024
The batch I bought said it came with a metal case and it came in a cardboard box. Everything else was very good
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Maria Jose G.
Rating: 3 out of 5
following a purchase from 04/12/2024
The cheese has mold on the rind, I don't know if it's safe to eat, and if it is, how to treat it. Thanks
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Veaceslav D.
Rating: 3 out of 5
following a purchase from 07/12/2024
Everything went wonderfully! Safe and fast! Very satisfied and I will gladly place an order next time.
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Eduardo E.
Rating: 3 out of 5
following a purchase from 06/12/2024
The shoulder has good flavor but the weight is not right (I ordered a piece of 5-5.5 kg and received one of 4.9. On the other hand, there is a lot of waste in fat until reaching the lean part
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Enrique B.
Rating: 3 out of 5
following a purchase from 28/11/2024
The shipping had a lot of lies from the carrier, that I went and there was no one, up to three times, I don't understand the need to lie, just saying that it will be delivered later is infinitely better. The shoulder, well normal, 100% acorn-fed and from Huelva, is good, but the meat is a bit dry, not worth celebrating. In general, the merchandise is not bad, the world of ham can turn out excellent or regular, but the way the shipping and the response from customer service is very bad. Order it 15 days in advance..
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Claudette F.
Rating: 3 out of 5
following a purchase from 29/11/2024
The quality has decreased, prices have increased! And it was Black Friday!
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Luis G.
Rating: 3 out of 5
following a purchase from 29/11/2024
The order arrived well, but the ham lacks curing, perhaps because this time I ordered one of 5 Kg, in other occasions I ordered the 4 kg ones and they were well cured.
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Manel R.
Rating: 3 out of 5
following a purchase from 18/11/2024
We have always been very happy with the orders made, but this time the Christmas sliced IBERIAN ham shoulder is too tender. We prefer it drier, oily, and juicy. Regards, Manel Rubio
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Angelo R.
Rating: 3 out of 5
following a purchase from 18/11/2024
I am disappointed with this last order, while usually everything is fine, 4 bags were not well sealed and some seemed underfilled.
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Isabel R.
Rating: 3 out of 5
following a purchase from 26/11/2024
Nothing to do with the last orders, it does not have the same quality and is poorly cured, in fact I sent an email to see if we can resolve it.
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Jose Antonio L.
Rating: 3 out of 5
following a purchase from 24/11/2024
The cheese and chorizo are extraordinary. The shoulder is very dry and hard.
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Carlos M.
Rating: 3 out of 5
following a purchase from 18/11/2024
Very tender and quite salty. It does not indicate the designation of origin.
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Luis Victor G.
Rating: 3 out of 5
following a purchase from 22/11/2024
The ham is good but not amazing. For the price it has, I expected it to be better. Very expensive for what it is. A bit dry.
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Helda C.
Rating: 3 out of 5
following a purchase from 16/11/2024
This time the order did not go well. The ham is salty, the bones are not vacuum packed. I made a complaint and they ignored it.
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Martin O.
Rating: 3 out of 5
following a purchase from 18/11/2024
I was disappointed with the shoulder. I would rather say it is a good cellar shoulder. We did not notice the Iberian flavor. It was good but I would not buy it again for that price (62.5 €, the price of many 50% Iberian cebo shoulders).
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Miguel Angel D.
Rating: 3 out of 5
following a purchase from 18/11/2024
The order arrived quickly, in two days perfectly, but it arrived wrong and I have been trying to contact by phone for several days and they do not answer the calls, you can only leave a message and they do not call you back.
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Jean Claude F.
Rating: 3 out of 5
following a purchase from 16/11/2024
First ham fabulous but second disappointment.
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Antonio M.
Rating: 3 out of 5
following a purchase from 12/11/2024
Ok
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