Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

3 star reviews

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F
Fernando H.
Rating: 3 out of 5
following a purchase from 11/11/2024
Quality price is good, the weight of some sausages is not as offered.
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Francisco A.
Rating: 3 out of 5
following a purchase from 07/11/2024
The ham is good, but... The slicing is not adequate, as there is no way to take slices one by one. You can only eat by cutting with a knife, as it compacts so much that it becomes a fused piece. Next time I would buy it as a whole ham.
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Angeles O.
Rating: 3 out of 5
following a purchase from 11/11/2024
It is very salty.
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Augusto P.
Rating: 3 out of 5
following a purchase from 11/11/2024
The delivery company did not notify me of the delivery, when they called me I was 5 minutes away by car and the delivery person refused to wait for me, after 2 days of waiting I had to go in person to pick up the order.
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Daniel Alberto S.
Rating: 3 out of 5
following a purchase from 11/11/2024
Shipping was more or less fast. Good prices. But in this case, the shoulder is dry and a bit bland.
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Juan Carlos C.
Rating: 3 out of 5
following a purchase from 10/11/2024
The ham is a bit hard but it is good.
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Angel S.
Rating: 3 out of 5
following a purchase from 11/11/2024
I expected the shoulder to be of better quality, with the 40% discount it was a price that even so I would not buy it again, without that discount it would be extremely exaggerated. "100% acorn-fed Iberian...???"-- without more. I brought several colleagues to compare with some cebo, others 100 acorn-fed.... and we saw it on par with the 50% Iberian cebo.
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M Montserrat B.
Rating: 3 out of 5
following a purchase from 01/11/2024
The shoulder is not bad but it is very dry.
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Estíbaliz M.
Rating: 3 out of 5
following a purchase from 03/11/2024
Hello, well the first time very good, the other not so much, there are packages that only have fat and do not taste very good to be honest.
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Sara H.
Rating: 3 out of 5
following a purchase from 31/10/2024
The salchichón arrived without vacuum and the order took 1 week to arrive, it had not been like this on other occasions.
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Jesus S.
Rating: 3 out of 5
following a purchase from 27/10/2024
They took a little longer than expected since it is not the first time I buy but I must say that the product is perfect.
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Jorge S.
Rating: 3 out of 5
following a purchase from 28/10/2024
Few cubes, few bones and the preserves are very expensive (my mistake), the ham packages are good.
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Maria Flor G.
Rating: 3 out of 5
following a purchase from 24/10/2024
The shipping was very good, the ham is tasty, but a bit mild in flavor, otherwise, everything is correct.
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Alfonso F.
Rating: 3 out of 5
following a purchase from 21/10/2024
I received a shoulder in bad condition, how can they contact me? 679792741 The packages are very good.
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Jose B.
Rating: 3 out of 5
following a purchase from 28/10/2024
The labeling and origin of the ham do not match.
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Rafael P.
Rating: 3 out of 5
following a purchase from 24/10/2024
I had to claim the order twice... but they attended to me very well each time I called by phone... in the end, everything was fine.
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Pedro L.
Rating: 3 out of 5
following a purchase from 21/10/2024
Although the taste is good, it is so full of nerves that it doesn't let you enjoy it as it should. It becomes difficult, very difficult, to swallow it... so much that you have to deposit it outside your mouth.
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Francisco G.
Rating: 3 out of 5
following a purchase from 21/10/2024
Acceptable quality/price ratio.
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Marisa A.
Rating: 3 out of 5
following a purchase from 16/10/2024
I am unhappy because I asked them to send it packaged in small pieces like on other occasions and they did not do it.
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Santiago S.
Rating: 3 out of 5
following a purchase from 15/10/2024
The rancid tonizo.
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Juan Antonio C.
Rating: 3 out of 5
following a purchase from 14/10/2024
Very tasty.
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Jonatan D.
Rating: 3 out of 5
following a purchase from 07/10/2024
Everything was fine, except the blood sausage that came squashed.
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Nicolás M.
Rating: 3 out of 5
following a purchase from 09/10/2024
I give it a three because the ham lacks curing, it is very tender, it needs more time, but on the other hand, I must say that the taste is very good.
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Jose Antonio R.
Rating: 3 out of 5
following a purchase from 10/10/2024
For being the best of acorn-fed 5J, once opened, paw down, left side all bacon, right side dry, dry, I will not buy a 5J again, it is not what I expected.
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Delia F.
Rating: 3 out of 5
following a purchase from 26/09/2024
The shavings are getting worse each time. The one I just opened is a ham of worse quality and with pieces of hard bacon. It is poorly cured.
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José Luis R.
Rating: 3 out of 5
following a purchase from 25/09/2024
The black label ham Benito is now called Anselmo Benito, its quality is no longer as good and it has come out a bit salty. I will not buy it again. The shipping was super fast and perfect.
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Pilar P.
Rating: 3 out of 5
following a purchase from 19/09/2024
Everything very well.
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Jorge P.
Rating: 3 out of 5
following a purchase from 20/09/2024
It is not the quality I expected. It was better on other occasions.
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Francisco S.
Rating: 3 out of 5
following a purchase from 19/09/2024
I am not completely satisfied. I expected something else.
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Mª Carmen P.
Rating: 3 out of 5
following a purchase from 17/09/2024
The shoulder is good but I expected to find it better in taste. I have bought this brand before and it has never disappointed me, that 'grip' that stays in the throat when you savor it, this one did not have it. I must say that I negatively value the tracking of the order, there is no way to track it because there is no tracking number. The website says that UPS is the transport agency and in the end, it was brought by Nacex.
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Francisco F.
Rating: 3 out of 5
following a purchase from 10/09/2024
Sirs, a 100% acorn-fed Iberian ham should not be salty and hard, not excessively but it should be better than it is.
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Pilar M.
Rating: 3 out of 5
following a purchase from 10/09/2024
The order came with only three bones and very small ones.
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Joaquín P.
Rating: 3 out of 5
following a purchase from 03/09/2024
So far, I have made several purchases and I am very happy, but in the last batch, the knife did not come, I claimed it and I still don't know anything.
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Martín D.
Rating: 3 out of 5
following a purchase from 04/09/2024
I like it a little more cured.
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Paco M.
Rating: 3 out of 5
following a purchase from 28/08/2024
I ordered the product sliced by knife and they sent it to me in one piece, I will leave it until I find a slicer, I cannot do it due to reduced mobility, then I cannot comment on the quality at the moment, but on the service, yes, thank you and greetings.
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Eugenio S.
Rating: 3 out of 5
following a purchase from 28/08/2024
A little dry.
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César C.
Rating: 3 out of 5
following a purchase from 27/08/2024
Fast service, very good customer attention. But I think it is essential to know the ingredients of what you buy... it would be good if they were listed on the website.
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José Luis O.
Rating: 3 out of 5
following a purchase from 25/08/2024
It is very good in taste but very dry.
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Jose Antonio O.
Rating: 3 out of 5
following a purchase from 21/08/2024
Good. But the previous one I bought was better.
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Jose R.
Rating: 3 out of 5
following a purchase from 04/08/2024
a lot of fat and little ham
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