Customer reviews of JamónyPaletilla

I ordered 2 packs that included shoulder, wedge of cheese, and Iberian salami and chorizo. The shoulder, which was what I was interested in, was very good but I didn't like the salami at all, it's a shame not to include a good quality salami or even not to include it at all. One of my packs was for a gift and I removed the salami, luckily I tried it in mine first.

The quality of the product is good. The delivery company needs improvement. They did not deliver the product on time.

Great good flavor and good treatment, plus they sent me a gift thank you very much I will buy again I loved the hams

For now, I have started the first cuts, it has a lot of fat, I have lost a large amount of product until reaching the meat, from here the flavor is good, but I have the feeling that the waste is exaggerated.

Good ham. Ideal curing and salt point. Recommendable.

Fast service, well packaged, with very good flavor.

Fast shipping, thank you... Pending tasting.

Everything perfect, this is the second one I buy from them, the first one came sliced very thick and the kids didn't like it because it made balls, this second one, after mentioning it, came better, thinner and of better quality than the first, I will buy from them again. Thank you.

Ham with very good flavor, I just started it but for now the price quality is adjusted to its flavor.

The more affordable products have moderate quality but correct and in line with the price.

It's good but it can be improved.

It's hard for my taste but since it's a transition to one that is 100% Iberian and acorn-fed, I will settle for it.

Very good. A little salty.

Good, maybe a bit hard, but quite good.

Although tasty, the shoulder has an excess of fat.

Shipped on time and excellent product.

Good,

Very good

Product matches what was offered.

Everything is fine, received quickly and the ham is good.

It's quite tasty.

Good flavor, not salty, prompt delivery.

Very cured ham but very good.

It's very good, but the cut is very thin, and it doesn't weigh a kilo.

In my case, everything is correct. I will buy again.

Very good experience with the purchase at JamonyPaletilla, great product offer and very clear website. I was able to buy products that are impossible to access where I live and they came properly packaged and without damage. However, there is one point that could be improved and that is the distribution company. In this case, it was through NACEX and I haven't had very good experiences, at least in Lugo where I placed the order. The thing is that the distributor arrived at my address with the package on Wednesday, April 5 (a day before the Holy Week holidays) and rang the bell around 5:00 PM or so, without response, because at that moment I was in the garage and was not expecting the package (I did not receive any prior notice from NACEX or a phone call as other companies do). NACEX's delivery service includes a second delivery attempt, however this was made one minute after the first, which makes no sense (only a 30-minute difference would have been sufficient in this case, although normally it should be a few hours or the next day). In any case, at the end of that day I entered JamonyPaletilla to check the package tracking and saw that they had tried to deliver it and that since there was no response, they took the package to the NACEX office, after notifying the customer of the fact. In this case, I was not informed of anything, there was no phone call from the delivery person nor a notice in the mailbox of failed delivery. I found out when on Wednesday at 7:30 PM I checked the package tracking on the NACEX website. By that time, I no longer had time to go pick it up at the NACEX office (which also only has one in Lugo and is on the outskirts, in the industrial park). Being the day before the Holy Week holiday and since NACEX does not open on Saturdays, I had to wait until Monday, April 10 to pick up the package. In summary, I would like them to give the option to use other courier services. Even if they are more expensive, I prefer to pay a little more because other companies have better communication with the customer, better information on package tracking, and also offer the possibility to pick up the package at a nearby parcel, very useful in case you cannot be home at the time of receiving the package.

I am very happy with the second product, thank you.

Very good.

Everything perfect

I placed the order and they were quick and precise in the supply.

The shipment was quick, and the ham is good

FAST SHIPPING AND I HAVE ALREADY DELIGHTED IN THE GOOD CUT HAM WITH FLAVOR

They took a long time but responded to my emails explaining the problem and offering alternatives. The product is of great quality and very well packaged

Everything perfect I ordered in the afternoon and the next day I already had it at home. The ham perfect very good.

Good quality/price ratio. Recommendable

Quick delivery. Good product

Great as always

The ham a little soft

Very tasty shoulder and like the previous ones the BENITO brand does not disappoint us

It took a couple of days longer to arrive than what was stated on the website