Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

4 star reviews

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Bartolomé N.
Rating: 4 out of 5
following a purchase from 26/01/2026
It matches the description in the published information.
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Response from JamónyPaletilla
Hello Bartolomé!

Thank you very much for your evaluation and for taking the time to leave your opinion. We are glad to know that the information on our page has met your expectations. We hope to see you again at "JamónyPaletilla".

Best regards,
The JamónyPaletilla team.
J
Joaquin C.
Rating: 4 out of 5
following a purchase from 09/01/2026
Good Prices, Good Quality, Good Service...
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Response from JamónyPaletilla
Dear Joaquin, we sincerely appreciate your positive comment about JamónyPaletilla. We are glad to know that you are satisfied with our prices, quality, and service. We hope to serve you again soon and continue to exceed your expectations.
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Marcelino M.
Rating: 4 out of 5
following a purchase from 30/12/2025
It's good, but a bit salty.
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Response from JamónyPaletilla
Dear Marcelino, we sincerely appreciate your comment and value your opinion. We will take your observation about the salt level in our products into account to continuously improve our customers' experience. We hope to see you again at JamónyPaletilla!
Á
Ángel M.
Rating: 4 out of 5
following a purchase from 07/01/2026
I have received my order. But honestly, I expected a little better quality.
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Response from JamónyPaletilla
Dear Ángel, we sincerely appreciate your feedback about your recent experience with JamónyPaletilla. We regret that the quality of your order did not fully meet your expectations and will take your comments into account to improve our products. If you would like to discuss your experience further, please do not hesitate to contact us.
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Pedro C.
Rating: 4 out of 5
following a purchase from 14/01/2026
A little saltier than I desire
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Response from JamónyPaletilla
Hello Pedro! We greatly appreciate your comment and are glad to know that you enjoyed our product. We will take your observation about the salt level into account to continue improving. We hope to see you again at JamónyPaletilla. Thank you for your feedback!
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Óscar M.
Rating: 4 out of 5
following a purchase from 12/01/2026
Weight +/- debatable. Speed of service
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Response from JamónyPaletilla
Dear Óscar,

Thank you for your feedback and for sharing your opinion. We appreciate your comments about the weight and speed of service. We are constantly working to improve and your feedback is very valuable to us.

Best regards,
The JamónyPaletilla team.
C
Celestino M.
Rating: 4 out of 5
following a purchase from 02/01/2026
I received everything I ordered and in the conditions I expected.
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Response from JamónyPaletilla
Hello Celestino!

Thank you very much for your feedback and for sharing your experience with us. We are glad to know that you received everything you ordered in the expected conditions. Your satisfaction is very important to us. We hope to see you again at JamónyPaletilla!

Best regards,
The JamónyPaletilla team.
P
Pablo S.
Rating: 4 out of 5
following a purchase from 30/12/2025
I expected "something more" and better from the 100% Iberian sliced ham. A whole one is much better than slicing it oneself.
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Response from JamónyPaletilla
Dear Pablo,

We sincerely appreciate your comment and your feedback. We understand that the experience of tasting a 100% Iberian sliced ham may not have fully met your expectations. Many times, hand slicing enhances the experience, as it allows you to enjoy all the nuances of the product. We would like to invite you to try a whole ham on your next visit, so you can fully appreciate its flavor. Your opinion is very valuable to us and helps us improve.

Sincerely,
The JamónyPaletilla team.
M
Margarita L.
Rating: 4 out of 5
following a purchase from 06/01/2026
Everything was correct. Timely delivery and product as expected.
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Response from JamónyPaletilla
Dear Margarita,

We sincerely thank you for taking the time to leave a comment about your experience with JamónyPaletilla. We are pleased to know that the delivery was timely and that the product met your expectations. Your satisfaction is our priority, and we hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team.
F
Fernando P.
Rating: 4 out of 5
following a purchase from 29/12/2025
Very tasty.
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Response from JamónyPaletilla
Hello Fernando! Thank you very much for your comment and for the rating of 4/5. We are glad to know that you enjoyed our products. Your opinion is very valuable to us. We hope to see you again at JamónyPaletilla. Best regards!
J
Jose Emilio M.
Rating: 4 out of 5
following a purchase from 05/01/2026
tasty
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Response from JamónyPaletilla
Hello Jose Emilio!

Thank you very much for your comment and for the rating of 4/5. We are glad to know that you enjoyed our products. Your opinion is very valuable to us and motivates us to continue improving. We hope to see you soon at JamónyPaletilla!

Best regards.
F
Francisco F.
Rating: 4 out of 5
following a purchase from 29/12/2025
The reception was on time, although due to the holidays the delivery was delayed.
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Response from JamónyPaletilla
Dear Francisco,

We sincerely appreciate your comment and are glad to know that the reception was on time, despite the delay caused by the holidays. We work to provide the best possible service and your observations help us improve. We hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team.
C
Carmen M.
Rating: 4 out of 5
following a purchase from 29/12/2025
A little salty
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Response from JamónyPaletilla
Dear Carmen,

We sincerely thank you for your comment and for your rating of 4/5. We regret that you found our product a little salty. Your opinion is very valuable to us and we will take it into account for future improvements. Please feel free to contact us if you have any other suggestions or concerns.

Sincerely,
The JamónyPaletilla team.
J
José Antonio R.
Rating: 4 out of 5
following a purchase from 23/12/2025
CORRECT.
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Response from JamónyPaletilla
Dear José Antonio,

We sincerely appreciate your rating and your comment. We are glad to know that your experience at JamónyPaletilla has been correct. We always work to improve and offer the best to our customers. We hope to see you again soon.

Best regards,
The JamónyPaletilla team.
J
Jose M.
Rating: 4 out of 5
following a purchase from 22/12/2025
It arrived as promised, good quality but one kg short in packages of a 4 kg ham. a 4 kg ham.
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Response from JamónyPaletilla
Dear José, we sincerely appreciate your comment and are glad to know that the quality of the product has been to your liking. We regret the discrepancy in weight and will take your observation into account to improve our services. We hope you enjoy your ham and we are at your disposal for any inquiries.
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Angeles R.
Rating: 4 out of 5
following a purchase from 21/11/2025
The products were very good, but the shipping took a long time.
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Response from JamónyPaletilla
Dear Angeles, we appreciate your comment and are glad to know that you are satisfied with our products. We apologize for the delay in shipping and are working to improve our delivery times. We hope you will trust us again in the future.
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Arturo M.
Rating: 4 out of 5
following a purchase from 23/12/2025
The quality has been correct.
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Response from JamónyPaletilla
Dear Arturo,

We sincerely thank you for your comment and for taking the time to evaluate our products. We are glad to know that you were pleased with the quality. If you have any additional suggestions or comments, please do not hesitate to let us know. We will be happy to improve your experience in the future.

Sincerely,
The JamónyPaletilla team.
Á
Ángeles Á.
Rating: 4 out of 5
following a purchase from 27/11/2025
The cured sheep cheese Don Bernardo is very tasty, it has a penetrating flavor but I expected more curing and it turned out quite tender. My brother bought another one like mine and it turned out very dry, so it has much more flavor.
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Response from JamónyPaletilla
Dear Ángeles, we sincerely appreciate your comment and are glad that you enjoyed the cured Don Bernardo cheese. We understand your expectations regarding the curing and will take your experience into account to continue improving the quality of our products. Please feel free to contact us for any other suggestions.
M
Montse F.
Rating: 4 out of 5
following a purchase from 10/12/2025
The shoulder is very good, but quite dry and not as enjoyable.
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Response from JamónyPaletilla
Dear Montse,

Thank you for sharing your opinion about our shoulder. We are glad to know that you found it very good, although we regret that you found it a bit dry. We appreciate your feedback as it helps us improve. We hope you give us another chance in the future.

Best regards,
The JamónyPaletilla team.
A
Antonio Manuel P.
Rating: 4 out of 5
following a purchase from 23/11/2025
It's not bad, although the price drop after buying is due to the end of the Christmas holidays. The product is good, thank you.
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Response from JamónyPaletilla
Dear Antonio Manuel,

Thank you for your comment and for choosing JamónyPaletilla. We appreciate your understanding regarding the price variation after the holidays. We are glad to know that the product has met your expectations. We hope to see you again soon!

Best regards,
The JamónyPaletilla team.
J
José M.
Rating: 4 out of 5
following a purchase from 20/11/2025
Service and products in line with the price.
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Response from JamónyPaletilla
Dear José,

We sincerely thank you for your comment and for choosing JamónyPaletilla. We are glad to know that you found our service and products to meet your expectations. Your opinion is very valuable to us and motivates us to continue improving. We hope to see you again soon.

Sincerely,
The JamónyPaletilla team.
V
Víctor C.
Rating: 4 out of 5
following a purchase from 18/12/2025
The ham is a bit too cured, but the problem was with the GLS courier; the delivery was scheduled for the 23rd and it was delivered on the 26th. I understand that these days can be difficult, but they did not meet the delivery.
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Response from JamónyPaletilla
Dear Víctor,

We greatly appreciate your comment and the rating of 4/5. We regret that the ham did not fully meet your expectations regarding curing and understand your frustration with the delay in delivery by GLS. We are working to improve these aspects and ensure that our deliveries are punctual. We appreciate your understanding and hope to serve you better in the future.

Best regards!
E
Eduardo G.
Rating: 4 out of 5
following a purchase from 19/12/2025
The packaging can improve.
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Response from JamónyPaletilla
Dear Eduardo, we sincerely appreciate your comment and value your rating of 4/5. We will take your suggestion about the packaging into account to improve our customers' experience. Your satisfaction is very important to us.
A
Asier L.
Rating: 4 out of 5
following a purchase from 12/12/2025
Good flavor.
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Response from JamónyPaletilla
Dear Asier,

We sincerely thank you for sharing your opinion about JamónyPaletilla. We are pleased to know that you enjoyed the flavor of our products. Your rating of 4/5 is greatly appreciated, and we are always striving to offer the best quality. We hope to serve you again in the future.

Best regards,
The JamónyPaletilla team.
F
Fernando G.
Rating: 4 out of 5
following a purchase from 23/11/2025
Everything is very good.
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Response from JamónyPaletilla
Dear Fernando,

We sincerely thank you for your comment and for the rating of 4/5. We are glad to know that your experience with JamónyPaletilla has been very satisfactory. If you have any additional suggestions or comments, please do not hesitate to share them with us. We are here to improve and offer you the best possible service.

Sincerely,
The JamónyPaletilla team.
P
Pedro Luís V.
Rating: 4 out of 5
following a purchase from 26/11/2025
Everything is fine, I take away one star for the delay and difficulty in communication and tracking of the package.
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Response from JamónyPaletilla
Dear Pedro Luis, we sincerely thank you for your comment and your rating. We regret the delay and the difficulties in communication that you experienced; we will take your observations into account to improve our service. We hope to serve you better in the future and that your next experience with JamónyPaletilla is completely satisfactory.
O
Oriol L.
Rating: 4 out of 5
following a purchase from 15/12/2025
Very good product. Correct price. Very slow delivery from GLS (6 days).
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Cristobal G.
Rating: 4 out of 5
following a purchase from 26/11/2025
Everything perfect.
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Iban P.
Rating: 4 out of 5
following a purchase from 11/12/2025
There is a problem, the GLS courier company takes too long.
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Manuel M.
Rating: 4 out of 5
following a purchase from 10/12/2025
Always reliable with good product quality and correct delivery times, especially for the dates we are in.
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Maria R.
Rating: 4 out of 5
following a purchase from 09/12/2025
I haven't given it as a gift yet, but I like how well it is protected and the speed of receiving it. I bought it by mistake. I searched for Iberian shoulders and this one came up among many, and I picked it. Later I found out it is a signature product. I can't wait to try it.
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Didier E.
Rating: 4 out of 5
following a purchase from 08/12/2025
Good product, fast delivery, but the packaging for transport is a bit light.
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José H.
Rating: 4 out of 5
following a purchase from 10/12/2025
It's not easy to contact by phone.
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Jesús A.
Rating: 4 out of 5
following a purchase from 08/12/2025
Very good
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Javier L.
Rating: 4 out of 5
following a purchase from 05/12/2025
Very good quality, everything perfect
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Jose M.
Rating: 4 out of 5
following a purchase from 04/12/2025
Good quality product
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Juan Manuel T.
Rating: 4 out of 5
following a purchase from 03/12/2025
I found quite a bit of fat, otherwise exquisite flavor. Regards.
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Antonio Manuel A.
Rating: 4 out of 5
following a purchase from 28/11/2025
This company works quite well, I have been buying for several years and I am satisfied
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Jimena L.
Rating: 4 out of 5
following a purchase from 26/11/2025
Very good
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Manuel R.
Rating: 4 out of 5
following a purchase from 27/11/2025
Ham quality price very acceptable I will continue buying
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