Customer reviews of Jiminis

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews

Summary of reviews

The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.

Reviews 1, 2, 3 and 4 stars

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N
Nicola M.
Rating: 2 out of 5
following a purchase from 26/08/2026
The products are great, this is my third purchase. Unfortunately, everything else in my case did not work as it should have. On Wednesday I learned that we would organize an aperitif on Saturday, so I ordered some insects using the fastest delivery indicated in 1-3 working days, which was also very expensive. Now I had anticipated that the products might not arrive, but they even arrived after a week... Okay, it can happen, aside from this I found enormous difficulties in recovering my account because there is a strange overlap between the French and Italian sites, in the end I had to open a second account otherwise it was practically impossible to place an order unless as a guest. There are many aspects to improve, it's a shame because I like the products and I will order them again..
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Response from Jiminis
Good morning Nicola,

Thank you for your loyalty and for your review. We are sorry to hear that you were not satisfied with our delivery service, but we are reassured by the fact that you appreciated our products.

You chose delivery with Chronopost to receive the package more quickly, but this courier did not meet the expected times. We are sincerely sorry that the courier did not respect the agreed delivery times, even though this type of problem is beyond our control.

I invite you to contact us so that we can offer you compensation on your next order.

Thank you for your understanding and we wish you a good day.

Best regards.

The Jimini's team
V
Vanessa D.
Rating: 4 out of 5
following a purchase from 22/07/2026
Very good products
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Response from Jiminis
Hello Vanessa,

We warmly thank you for your positive feedback and are delighted that you like our products. Your satisfaction motivates us to continue offering you the best, and we hope to see you again soon on Jiminis.com.

Best regards,
The boutique team
S
Sigolène C.
Rating: 2 out of 5
following a purchase from 30/07/2026
I bought chocolate and honey almond granola to make a dessert for a dinner themed around the future. It was very fitting for the theme. That said, what came out from all the guests was that the granola had a strong taste of dust. So maybe in the future, we will know better how to manage insects in food, but for now, it's more fun than really good. Anyway, I tried, I won't recommend it.
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Response from Jiminis
Hello Sigolène,

Thank you for sharing your experience with us. We are sorry to learn that the granola did not meet your expectations and we appreciate your feedback which helps us improve.

We would be happy to discuss this further with you to understand your feelings and find a solution.

Best regards,
The Jiminis.com team
A
Alexander S.
Rating: 4 out of 5
following a purchase from 07/07/2026
Very satisfied with the purchase.
A
Alexander S.
Rating: 4 out of 5
following a purchase from 13/06/2026
Good products. Really enjoyed it, even if it was my first time using your products. Transport could be better though.
Response from Jiminis
Dear Alexander,

Thank you for your positive feedback! We're thrilled to hear that you enjoyed our products, especially as a first-time user. We appreciate your insight regarding transport and will certainly take it into consideration for the future.

Best regards,
The Jiminis Team
G
Guillaume L.
Rating: 1 out of 5
following a purchase from 18/03/2026
No taste and extremely expensive.
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Response from Jiminis
Hello Guillaume,

Thank you for taking the time to share your review. We are sorry to hear that our products did not meet your expectations in terms of taste, and saying they have "no taste" might be a bit exaggerated. Regarding the prices, they are clearly indicated on our site, so there are no unpleasant surprises. We do our best to offer our products at a price that remains accessible despite all the challenges we have faced since the creation of Jimini's in 2012.
Have a great day.

Best regards,
The Jiminis team
J
Jérôme D.
Rating: 4 out of 5
following a purchase from 10/01/2026
Great product, I am very happy.
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Response from Jiminis
Hello Jérôme,

We sincerely thank you for your positive review and your 4/5 rating. We are thrilled to hear that you are very satisfied with our product. Please feel free to get back to us for new tasty experiences ;)

Have a nice day and see you soon,
The Jiminis team
S
Sylvain B.
Rating: 4 out of 5
following a purchase from 05/01/2026
Nice discovery...very good but a bit expensive for the quantity
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Response from Jiminis
Hello Sylvain,

Thank you very much for your review and your rating of 4/5! We are delighted that you appreciated your experience on our site. We understand your feedback regarding the prices, and we strive to offer quality products that justify their cost. Your feedback is valuable and will help us improve. Don't hesitate to get back to us with any suggestions!

Best regards,
The Jiminis team
M
Maxime B.
Rating: 2 out of 5
following a purchase from 29/12/2025
I am sorry but the insects had a very strong taste of being expired
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Response from Jiminis
Hello Maxime,

Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations. Please feel free to contact our quality service if you believe that the product(s) received did not have a normal taste.

Have a great day and see you soon.
Best regards,
The Jiminis team
E
Erwan L.
Rating: 4 out of 5
following a purchase from 16/12/2025
Delivery in 4 days and interesting products, a bit high price
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Response from Jiminis
Hello Erwan,

Thank you very much for your review and your 4/5 rating! We are delighted that you find our products interesting. Regarding delivery, we do our best to provide a fast service. We also understand that the price may seem high, and we are constantly working to ensure the quality of our products. Your feedback is valuable and helps us improve.

We look forward to seeing you again at www.jiminis.com!

Best regards,
The Jimini's team
F
Frédéric M.
Rating: 1 out of 5
following a purchase from 01/12/2025
Order not sent, then incomplete order. Courage, flee.
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Response from Jiminis
Hello Frédéric,

Thank you for taking the time to leave us a review. Your order indeed faced two unexpected and involuntary issues, and we apologize for the inconvenience caused. We have processed a full refund for the unreceived products and assure you that this type of error is rare enough to be an exception on our site.

We wish you a good day.
Best regards.
The Jimini's team
J
Julien P.
Rating: 1 out of 5
following a purchase from 10/12/2025
Too much dust at the bottom of the bags, either bad packaging or too old. Doesn't make you want to try it
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Sandrine H.
Rating: 3 out of 5
following a purchase from 29/11/2025
Fast shipping, nothing to say about that. But in terms of taste, big disappointment. I bought a rather spicy kind and it wasn't well specified I find. The other kinds I expected something else, but I'm not saying it wasn't good, but I expected a more pronounced taste of chocolate or caramel... and there isn't just salty. I discovered insects in Thailand where they grill them in oil and they are salty
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Response from Jiminis
Hello Sandrine,

Thank you very much for your feedback and constructive remarks. We are delighted to learn that you appreciated the speed of shipping. We are sorry to hear that the flavors of our products did not meet your expectations. We take your comments regarding the description of flavors into account and will work to improve our communication on this subject. Your experience helps us to improve. Please feel free to contact us if you have any other suggestions.

Best regards,
The Jiminis team
V
Virginie L.
Rating: 4 out of 5
following a purchase from 05/12/2025
Nothing to say Compliant
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Response from Jiminis
Hello Virginie,

Thank you very much for your positive review and your score of 4/5! We are delighted that our site satisfied you. Please feel free to reach out to us if you have any suggestions or questions.

Best regards,
The Jiminis team
E
Estelle C.
Rating: 3 out of 5
following a purchase from 23/10/2025
Regarding the small roasted grasshoppers, they were very dry, in the box a lot of wing dust, wings, 1 head, in short, no taste...
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Response from Jiminis
Hello Estelle,

Thank you for taking the time to share your opinion on our crickets. We are sorry to learn that your experience did not meet your expectations. Your feedback regarding the texture and the presence of debris is valuable to us, and we will examine it closely to improve the quality of our products.

Please feel free to contact us directly if you wish to discuss further.

Best regards,
The Jimini's team
H
Helene G.
Rating: 3 out of 5
following a purchase from 03/09/2025
A package with an expired date Too bad No reply to the email sent
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Response from Jiminis
Hello Hélène,

Thank you for taking the time to share your feedback. We are sorry to hear that you received an expired product and that our response was not received quickly enough, we have since exchanged and refunded the product sent by mistake.

Have a nice day and see you soon.

Best regards.

The Jiminis team
G
Gael A.
Rating: 3 out of 5
following a purchase from 19/08/2025
way too expensive for the quantity...
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Response from Jiminis
Hello Gael,

Thank you for taking the time to share your review on our site. We take your comments regarding the price of our products into account, which remains one of the lowest in the market. Our goal is to offer you quality products, and your feedback is valuable to help us improve. Of course, the quantity is indicated on each product sheet, in compliance with current regulations. We wish you a good day.

Best regards,
The Jimini's team
P
Pierre C.
Rating: 4 out of 5
following a purchase from 02/08/2025
First conclusive experience, I hope for new products in the range.
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Response from Jiminis
Hello Pierre,

Thank you very much for your positive feedback and for taking the time to share your experience! We are delighted that you appreciated your first order. Rest assured that we are constantly working to expand our range, and we hope to surprise you with new creations very soon.

See you soon at www.jiminis.com!

Best regards,
The Jimini's team
H
Helene C.
Rating: 4 out of 5
following a purchase from 30/07/2025
The product meets my expectations but the delivery time was not as indicated. I received my order after 5 days.
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Response from Jiminis
Hello Hélène,

Thank you very much for your review and your 4/5 rating! We are happy to learn that our products met your expectations. Regarding the delivery time, you selected the Mondial Relay carrier whose delivery times can vary greatly. Delivery times are indicative and unfortunately, the carriers do not even guarantee them... I invite you to select a faster carrier for your next order, such as Colissimo for example.

See you soon and have a nice day!

Best regards,
The Jimini's team
Y
Yu P.
Rating: 1 out of 5
following a purchase from 29/07/2025
I am extremely disappointed with this insect-based food purchase. I chose three different varieties, with different tastes and insects, and all of them, without exception, turned out to be inedible. My child and my dog could not accept them: the texture is very unpleasant and the taste is hardly bearable. I now understand why physical stores in Paris have stopped selling this type of treat.
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Response from Jiminis
Hello,

Thank you for taking the time to leave a review of our products. We are surprised by your review and your claims regarding the sale of edible insects in Paris. There are many stores that sell our products (Nature & Découvertes, La Grande Epicerie de Paris, some Fnac outlets, gourmet shops, etc.). It is possible that you did not appreciate our products; personal tastes are not debatable. However, to say that the taste is hardly bearable seems extreme to us. Fortunately for us, our other customers seem quite satisfied with our products, with over 90% satisfaction rate.
If you purchase a product whose taste seems abnormal to you, do not hesitate to contact the quality service that may be able to help you :)

Best regards,
The Jimini's team
M
Marie P.
Rating: 4 out of 5
following a purchase from 20/07/2025
good product a bit of delay in delivery
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Response from Jiminis
Hello Marie,

Thank you very much for your feedback and for the 4/5 rating! We are delighted that you like our edible insects. We apologize for the delivery delay and take your comments into account to improve our service. Deliveries via Mondial Relay generally take longer in summer due to spaced collection delays. Unfortunately, we cannot act on this issue. I invite you to choose another carrier for your next order :)

See you soon and have a great summer!

Best regards,
The Jimini's team
J
Jackie V.
Rating: 4 out of 5
following a purchase from 14/05/2025
Happy with my experience and I was able to share it with my family. We still have the insect flour to try
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Response from Jiminis
Hello Jackie,

Thank you very much for your positive feedback! We are delighted to learn that you enjoyed your experience and that you were able to share it with your family. We hope that the insect flour will please you just as much! Don't hesitate to share your impressions and recipes with us ;)

Have a nice day and see you soon.

Best regards,
The Jiminis team
B
Boris B.
Rating: 2 out of 5
following a purchase from 20/05/2025
Very expensive for what it is
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Response from Jiminis
Hello Boris,

Thank you for taking the time to share your opinion. We understand that the quality-price ratio is an important aspect for our customers. Please know that we strive to offer high-quality products and carefully selected ingredients. Your feedback is valuable and will help us continue to improve our offer.

Best regards,
The Jimini's team
C
Corinne M.
Rating: 4 out of 5
following a purchase from 17/04/2025
Good but very quickly devoured!! I appreciated some flavors more than others.
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Response from Jiminis
Hello Corinne,

Thank you very much for your feedback and your rating! We are delighted that you enjoyed our products and that you devoured them with gusto ;)

See you soon and have a nice day!

The Jiminis team
T
Thomas T.
Rating: 4 out of 5
following a purchase from 01/04/2025
Great tasting discovery with friends.
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Response from Jiminis
Hello Thomas,

We warmly thank you for your positive feedback and are delighted to hear that you enjoyed your tasting experience with your friends. It is always a pleasure to share beautiful culinary discoveries. We hope to see you again soon on our site for more tasty moments.

Have a nice day,
The Jiminis team
Y
Yann F.
Rating: 4 out of 5
following a purchase from 26/03/2025
Package well received, well packaged, fast Thank you
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Response from Jiminis
Dear Yann,

Thank you very much for your positive feedback and for your rating of 4/5! We are delighted to hear that you received your package quickly and in good condition. We hope to see you again soon on our site.

Have a nice day,
The Jiminis team
P
Philippe P.
Rating: 4 out of 5
following a purchase from 25/03/2025
Interesting experience, which livens up an aperitif with friends. Very little apprehension noted. Not really good but crunchy, the well-seasoned recipes are the best. The
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Response from Jiminis
Hello Philippe,

Thank you for your review and your feedback on your experience with our products. We are delighted that you found our offer interesting for livening up your aperitifs with friends. We take note of your comments regarding our mealworms and the recipes you preferred, and we will continue to work to improve our products. Your satisfaction is our priority and your feedback is valuable. Looking forward to seeing you again on our site!

Best regards,
The Jiminis team
L
Laurence V.
Rating: 3 out of 5
following a purchase from 06/03/2025
After having already eaten insects, crickets, and mealworms, I was disappointed by the not crunchy enough and very soft consistency of the crickets and worms... the flavors were also very bland. I probably wouldn't recommend this brand anymore.
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Response from Jiminis
Hello Laurence,

Thank you for taking the time to share your feedback on our site. We are sorry and surprised to learn that our crickets and mealworms were not crunchy enough and that you found our seasonings insufficient. All our insects are dehydrated by freeze-drying (which gives them optimal crunchiness), then seasoned and delicately dried again. We take note of your feedback and will ensure to continue improving.

Best regards,
The Jiminis team
M
Michel F.
Rating: 4 out of 5
following a purchase from 01/03/2025
Nothing to report
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Response from Jiminis
Hello Michel,

We are delighted that our products met your expectations. Please feel free to share your experience in more detail if you wish, as your feedback is valuable to us. We look forward to serving you again!

Have a great day. The Jiminis team
D
Daniel G.
Rating: 3 out of 5
following a purchase from 22/02/2025
I find it expensive for the quantity purchased.
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Response from Jiminis
Dear Daniel, we thank you for your feedback regarding our edible insects. We understand your feedback regarding the prices and we strive to offer quality products while ensuring a pleasant experience for our customers, all at the best price we can offer.
Have an excellent weekend.
The Jimini's team
G
Guillaume D.
Rating: 4 out of 5
following a purchase from 07/02/2025
Purchase experience okay. However, I didn't like a large part of the box.
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Response from Jiminis
Hello Guillaume, we thank you for your constructive feedback and your comments on your shopping experience. We take your remark regarding the boxes into account and will continue to work to improve our products. Please feel free to contact us if you have other suggestions to share and especially to tell us what you did not like about our products.

See you soon and have a good week.

The Jimini's team
L
Logan D.
Rating: 3 out of 5
following a purchase from 08/02/2025
I ordered flour glasses. I expected them to be crispy but unfortunately, it's the opposite. Otherwise, at the aperitif, it sparks conversation and creates a unique experience.
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Response from Jiminis
Hello Logan, thank you for your feedback on your order of flour glasses. We are pleased to learn that they sparked conversations during your aperitif, but we are sorry that their texture did not meet your expectations. Your comments are valuable and will help us improve our products in the future.

Have a nice day.

The Jimini's team
A
Antoine M.
Rating: 4 out of 5
following a purchase from 28/01/2025
Delivery to a relay point 10km from my home (but it's Mondial Relay's fault). The insects are good but at 500€ per kg there is work to be done before democratizing their use.
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Response from Jiminis
Hello Antoine,

Thank you very much for your feedback and your 4/5 rating! We are delighted to learn that you enjoyed our products. We understand your frustration regarding the relay point and are doing our best to improve the delivery experience. Regarding the price of insects, we share your wish to see their use democratized. We are constantly looking for solutions to make our products more accessible. Your feedback is very valuable to us!

Best regards,
The Jiminis team
M
Mireille D.
Rating: 2 out of 5
following a purchase from 26/12/2024
Too expensive
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Response from Jiminis
Hello Mireille, we take your feedback into account and we are sorry that our price does not suit you. However, we strive to offer quality products at a fair price. We hope you will continue to discover our range of healthy and environmentally friendly products. Thank you for your feedback. The Jiminis team.
S
Sandra B.
Rating: 2 out of 5
following a purchase from 13/11/2024
I wanted to impress my friends for Halloween but I came across bags that were well sealed but not very crunchy, I think they must have absorbed moisture, really disappointed
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Response from Jiminis
Hello Sandra, We are sorry that you were disappointed with our products. We take the quality of our products to heart and are constantly looking for improvements to satisfy our customers. I hope you will give us another chance in the future. Have a nice day. The Jimini's team
X
Xavier P.
Rating: 4 out of 5
following a purchase from 03/11/2024
Very happy
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Response from Jiminis
Thank you very much for your positive feedback on our site, Xavier! We are delighted to know that you are satisfied with your experience. Feel free to share your suggestions to further improve our service. Thank you again for your 4/5 rating! The Jimini's team
C
Celine F.
Rating: 2 out of 5
following a purchase from 18/10/2024
I find that the crickets are not interesting in terms of taste. They have a very (too) pronounced flavor for the chosen seasoning but present no interest. Moreover, they are not at all practical to eat, you have to remove the wings. I much prefer the mealworms.
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Response from Jiminis
Hello Celine, I am sorry that you did not like the crickets. We take your feedback into account and will continue to work on improving our products to best satisfy your taste buds. We hope to change your mind in the future! We are happy that you enjoyed our mealworms as well as our cricket powder crackers. Thank you for your feedback and have a good day. The Jimini's team.
J
Jean M.
Rating: 1 out of 5
following a purchase from 29/10/2024
I paid a premium to be delivered in 24 hours, which was not the case and they do not want to refund me.
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Response from Jiminis
Hello Jean, we are sorry that you did not receive your delivery on time despite your payment for a 24-hour delivery. We understand your dissatisfaction; however, as indicated by Chronopost and our services, your package was delayed due to force majeure. We are in no way responsible. We sincerely apologize for this inconvenience; our team is working hard to improve our delivery service. Thank you for your understanding. The Jimini's team
H
Harmony G.
Rating: 1 out of 5
following a purchase from 12/07/2024
Products quite expensive. In terms of taste, the products are not great. Disappointed.
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Response from Jiminis
Hello Harmony, thank you for your review. We are sorry that our products did not meet your taste preferences. We are constantly working on improving our products and we hope you will give us a second chance in the future. Please feel free to contact us if you have suggestions to improve our product range. Best regards, The Jiminis team.
N
Nicolas S.
Rating: 1 out of 5
following a purchase from 09/10/2024
I ORDER ON A LOCKER AND IT WAS DELIVERED IN ANOTHER LOCKER OF ANOTHER COMMUNITY, IT'S UNACCEPTABLE
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Response from Jiminis
Hello Nicolas,

We are sorry that your order was delivered to the wrong locker. We sincerely apologize, even though we have no means to influence the delivery conditions of your package once it has been entrusted to the carrier you selected.

We wish you a good day and a nice summer.

Best regards.

The Jimini's team