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A
Rating: 4 out of 5
Fast delivery
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Customer reviews of Jiminis
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews
Summary of reviews
The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
It's a pity that products awaiting restocking are not indicated before purchase.
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A
Rating: 4 out of 5
Despite a delay in delivery, I am satisfied with my order
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A
Rating: 4 out of 5
Very good except that I searched for a long time for my order number
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A
Rating: 1 out of 5
Password received in plain text by email!!!!!! It's CATASTROPHIC
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A
Rating: 4 out of 5
Simple
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A
Rating: 4 out of 5
Nothing to report... okay
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A
Rating: 4 out of 5
A wide range of options but only 3 types of derived insects with many sweet or savory flavors. Too bad that in the proposed packs, almost all are unavailable
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A
Rating: 3 out of 5
Delivery arrived on the scheduled day - a bit disappointed with the quantity (the packaging is much more imposing than the container) - rather expensive for the quantity - good customer service
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Response from Jiminis
Hello Joséphine! Thank you for your review and feedback regarding the size of our packaging. The choice of box size was made to protect the product from potential crushing and the size of the bag containing the insects is determined by our packaging machine. A bag too small and the insects will be crushed by the jaws that are used to seal the bag. A bag too large and it's an unnecessary use of plastic. We have therefore determined the size of the bag taking these two parameters into account ;) Have a great day and see you soon! The JIMINI'S team
A
Rating: 4 out of 5
The site is pleasant. One item was unavailable, I was informed immediately and the item was replaced and shipped quickly.
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A
Rating: 4 out of 5
OK delivery ok
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
!
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A
Rating: 4 out of 5
Very good site to recommend good product
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A
Rating: 4 out of 5
trios
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A
Rating: 3 out of 5
I had ordered three different
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A
Rating: 2 out of 5
Did not receive the product on time even though I was sent a message to ensure shipping before the date
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Response from Jiminis
Hello Romain,
We are sorry that you were not satisfied with your experience. We encountered some stock management difficulties due to the confinement/deconfinement period, which is why your products were not shipped within the usual timeframes.
We apologize for the inconvenience caused and wish you happy end-of-year celebrations.
The Jimini's team
We are sorry that you were not satisfied with your experience. We encountered some stock management difficulties due to the confinement/deconfinement period, which is why your products were not shipped within the usual timeframes.
We apologize for the inconvenience caused and wish you happy end-of-year celebrations.
The Jimini's team
A
Rating: 4 out of 5
Fast and serious
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A
Rating: 3 out of 5
Very responsive on their Facebook page and quick on delivery
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Response from Jiminis
Hello Claire! Thank you for your review, which makes us very happy ;) We feel that your experience was successful, despite the 3/5 rating received. If it's a mistake, don't hesitate to change it, it will help us to better introduce ourselves to other future customers! See you soon and happy end of year celebrations! The Jimini's team
A
Rating: 3 out of 5
Damaged packaging and really small portion compared to the disappointing packaging...
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A
Rating: 4 out of 5
Some products a bit crumbled in the bags
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A
Rating: 1 out of 5
The delivery was not on time at all, and customer service doesn't even bother to respond to my message. I do not recommend this store
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A
Rating: 3 out of 5
The site is very good on the computer version but not on mobile.
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A
Rating: 4 out of 5
Fast delivery. Quality packaging. Good delivery tracking. Surprised by the small size of the boxes. I expected more substance, I didn't pay attention to the quantities when purchasing. Not tasted because these are gifts for Christmas.
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A
Rating: 2 out of 5
A first experience and disappointed by the insects that I couldn't taste because the bags were open and insects everywhere. Really a shame
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A
Rating: 4 out of 5
Good quality product and well thought out seasoning.
The only downside concerns the quantity/price ratio... The quantities are really very small.
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The only downside concerns the quantity/price ratio... The quantities are really very small.
A
Rating: 4 out of 5
Easy to access
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A
Rating: 4 out of 5
Quick and careful reception
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A
Rating: 3 out of 5
Products arrived half crushed due to transport.
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A
Rating: 4 out of 5
It's very good and very fast and good but if it were possible, increase the quantities
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A
Rating: 4 out of 5
Easy order, fast delivery
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A
Rating: 4 out of 5
Good site
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A
Rating: 3 out of 5
hello ) good impression )
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A
Rating: 1 out of 5
I never received my package
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A
Rating: 4 out of 5
Very good site, small downside on the delivery which was supposed to be signed for and which was not but dropped 'without ceremony by the postman in the mailbox.
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A
Rating: 4 out of 5
Order delivered very quickly, corresponds to the purchase.
The quantities are a bit tight but I imagine the price per kilo corresponds to the normal price. In terms of taste, you don't really taste the insects at all, you mainly taste the spices/seasonings. I wanted to try, order very well but I am not a fan in terms of tasting.
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The quantities are a bit tight but I imagine the price per kilo corresponds to the normal price. In terms of taste, you don't really taste the insects at all, you mainly taste the spices/seasonings. I wanted to try, order very well but I am not a fan in terms of tasting.
A
Rating: 4 out of 5
Fast shipping.
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A
Rating: 3 out of 5
Good (except for the partially secured connection - according to Firefox and Chromium - still not very inviting).
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A
Rating: 3 out of 5
Fast shipping
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A
Rating: 1 out of 5
As much shipping cost as the price of my order. Unacceptable, especially since I did not receive it on time.
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Response from Jiminis
Hello Madam, First of all, please know that we regret that you were not satisfied with your experience at JIMINI'S. We do not make a margin on shipping costs and even take on part of their cost (preparing and sending packages does indeed have a cost, even if some e-commerce merchants make us forget it), which is why we consider our shipping costs to be fair, from 4.90 to 10.90 depending on the carrier choice. You wished to use the Chronopost service for a 24-hour delivery, for an order of 14.92 and a shipping cost of 10.90. You therefore paid less in shipping costs than in shipping fees. Finally, Chronopost did not respect its delivery deadline for an unknown reason; on our part, we shipped your order on time. If you had contacted us, we could have found a solution. We wish you an excellent day, Best regards, The Jimini's team.