Customer reviews of Jiminis

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews
5 1 084 72% 4 259 17% 3 81 5% 2 30 2% 1 47 3%

Summary of reviews

The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
fast and efficient
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2019
Average for the price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
nothing to report, everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2019
Great product and especially great after-sales service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Site with intuitive navigation, good design and committed. Top-notch customer service, very responsive and friendly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2019
Very responsive and attentive customer service. Well-designed site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2019
Super happy with my purchase, fast and careful package, and product of super quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2019
package well received on time and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2019
the future
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2019
Always a pleasure to share your products with friends.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
For an original and entertaining aperitif, it's perfect! The choice is quite diversified.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2019
Customer service rather disappointing: I left a comment that was never taken into account during my order. Too bad!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2019
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2019
Strong experience, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2019
Easy purchase, very fast delivery. Perfect!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/08/2019
No scorpions and other atypical insects
A lot of flavor choices but on a limited insect sample
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/08/2019
Taste and texture are so-so....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2019
Really great as a first test in the world of edible insects
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
Complete and clear.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/07/2019
still not received after 15 days and no news from them
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Response from Jiminis
Hello,
Thank you for your feedback.
We faced a stock shortage of several references, due to a logistical problem that occurred just before the summer holiday period, hence the lack of immediate response from us. The situation has been restored, each affected customer is currently being contacted with the proposal of a solution (refund or maintaining the order).
This situation remains exceptional, we sincerely apologize.
The JIMINI'S team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
Perfect, fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
fast delivery, well-organized site. detailed explanations on the products. a super site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2019
Very well arranged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2019
Order delivered on time, in great condition, well protected. Nothing to complain about, and all products were very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Clean and fast shipping, no surprises
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
Fast delivery, quality product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/07/2019
The insects are not bad but not particularly delicious. The quantities are not huge given the price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Fast, simple, not expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
Cool site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Very serious.
Super products.
Hyper fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2019
Fast, efficient and good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/07/2019
Product not very interesting. Insects too small, with no other taste than that of the spices and very expensive for such a small quantity
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
Fast delivery. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2019
nothing to say
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/07/2019
Delivery expected in 72H... More than a week later I still haven't received anything...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2019
I placed an order for a large insect tasting on September 14, 2019. (+/- 150 people)
I receive boxes with the date of 1-6-19 or 9-19 and energy bars valid until 1-9-19. I have no use for that. I cannot put the name Jimini on it. This is not the best advertisement for the company.
Regards
Albert Roodink
Hellevoetsluis
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Response from Jiminis
Hello Albert,
Thank you for taking the time to share this issue with us. We do not ship expired products or products with a short date (less than 3 months) from our website. This is therefore a logistical error that we will find the source of.
I invite you to contact us via our contact form to send us a photo of the lot numbers of the received products so that we can proceed with an exchange as soon as possible.
While waiting to receive your email, I wish you an excellent day.
Best regards.
Clément
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2019
Serious, order processed and shipped quickly. Very well packaged.
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