The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
No scorpions and other atypical insects
A lot of flavor choices but on a limited insect sample
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/08/2019
Taste and texture are so-so....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/07/2019
still not received after 15 days and no news from them
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Response from Jiminis
Hello,
Thank you for your feedback.
We faced a stock shortage of several references, due to a logistical problem that occurred just before the summer holiday period, hence the lack of immediate response from us. The situation has been restored, each affected customer is currently being contacted with the proposal of a solution (refund or maintaining the order).
This situation remains exceptional, we sincerely apologize.
The JIMINI'S team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/07/2019
The insects are not bad but not particularly delicious. The quantities are not huge given the price
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/07/2019
Product not very interesting. Insects too small, with no other taste than that of the spices and very expensive for such a small quantity
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2019
nothing to say
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/07/2019
Delivery expected in 72H... More than a week later I still haven't received anything...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2019
I placed an order for a large insect tasting on September 14, 2019. (+/- 150 people)
I receive boxes with the date of 1-6-19 or 9-19 and energy bars valid until 1-9-19. I have no use for that. I cannot put the name Jimini on it. This is not the best advertisement for the company.
Regards
Albert Roodink
Hellevoetsluis
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Response from Jiminis
Hello Albert,
Thank you for taking the time to share this issue with us. We do not ship expired products or products with a short date (less than 3 months) from our website. This is therefore a logistical error that we will find the source of.
I invite you to contact us via our contact form to send us a photo of the lot numbers of the received products so that we can proceed with an exchange as soon as possible.
While waiting to receive your email, I wish you an excellent day.
Best regards.
Clément
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2019
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2019
Very practical site, very well explained article, article same as the description, but delivery was not good, we are located on a large boulevard, but the delivery person could not find the address, I had to make 2 posts and call to find out where my package was.
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Response from Jiminis
Hello Sybil,
Thank you for taking the time to leave us a review!
We are sorry that the delivery was delayed, however we are completely dependent on the postal workers and in this kind of situation, we cannot act to facilitate the receipt of your package.
See you soon!
Clément
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2019
One of the items was out of stock
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Response from Jiminis
Hello Mickaël, We are sorry that you were disappointed with the JIMINI'S experience. It can happen that some of our products are out of stock, in which case we do everything to find a solution so that our customers receive their package as soon as possible. We will pass on the information. Clément.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2019
Package arrived 2 days late compared to the expected date during the order.. disappointed because it was for a gift
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/04/2019
They sell dreams on something that ultimately isn't really transcendent.. and they really need to stop with the spices..
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Response from Jiminis
Hello Arthur, We are sorry that our products did not please you, you may not be made for insects ;) We will however strive to continue improving our products by taking your comments into consideration. Thank you and have a nice day. The Jimini's team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/04/2019
Nothing to report.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/03/2019
The received items are all, except one, in English version, which is not my language (I am French living in France) The received pasta is expired for a month I wrote on the site to report the incidents and I am still waiting for at least a response
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/03/2019
The boxes are really small... For 7€ per box, it's really a shame. Otherwise the product is good!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/01/2019
Insects are good and super fun for a small evening with friends but I give 2/5 because of the really excessive price...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2019
Overall the website is well designed, the products are tasty. My disappointment is about the quantity of product for the price. After a quick calculation, a box of 18g of insects at 6.90€ comes to 383€ per kilo which is surprising compared to the arguments put forward (needs less space, less water, .. to raise insects!)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/01/2019
I still haven't received my order. How do you expect me to judge? I paid 62€ on 01/03/2018. It is now 01/18/2018 and I still haven't received anything. Thank you for getting back to me David Cuzdi (+32477725716)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2019
surprised by a fairly high fat content in some products which seems quite paradoxical and I would like to know why. Otherwise, the experience seems positive with a price to improve
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/12/2018
Order not processed due to lack of stock. Informed by your services when I called you. At no time was I warned (email, sms, call) about the out of stock and therefore my order was not processed. So very disappointed and I will not recommend your site to anyone.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2018
Easy order, fairly quick shipping and as described. A bit disappointed by the quantities, when you don't know, you expect something bigger.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/11/2018
It's expensive for very modest quantities. The price per kilo must be impressive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2018
When you don't know the products, you can quickly get lost.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2018
I think there should be samples of other recipes to introduce other flavors to consumers.
And maybe also some goodies or discounts inside the orders.
Order sent quickly. Good packaging without overpacking.
The site is nice and clear. The prices of merchandising items are a bit high.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2018
Careful and fast shipping. Very attractive packaging but the price is very high compared to the quantity and the insects have little taste.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/10/2018
Lack of choice, of varieties. Moreover, I sent a message but never received a response. However, on the phone, I spoke to a very pleasant and friendly person. Otherwise, the site is well done, it's clear.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2018
No opinion
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/08/2018
We didn't even eat more than two insects per person because of the taste. Moreover, the four of us had stomach pains or vomiting.
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Response from Jiminis
Hello Loïc,
Thank you very much for your feedback,
I am sorry for this experience. This situation is totally exceptional and unique for us. We have never had this type of feedback. So you confirm that our products are entirely responsible for your stomach pains?
Could you please indicate the reference of the box of insects that could have caused such discomfort? Our quality manager has also been informed of your feedback.
Florian from Jimini's
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/07/2018
Way too expensive for the tiny quantity
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2018
Fast delivery of expensive products given the quantities
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/07/2018
Attractive and pleasant site. The products remain quite expensive for a few insects in the box.... So purchases are spaced out over time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/07/2018
Not very fast.. almost a good week of waiting
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2018
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/05/2018
The order was not delivered. It's a business site, we are present on site non-stop from 5 am to 9:30 pm. No delivery person showed up. Where is my order?? Waiting for a solution.
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Response from Jiminis
Hello Arthur,
As discussed, your order did arrive on the day. Slight delay from Colissimo services independent of our responsibility. However, you are hard on us for the rating knowing that we did our best to reassure you ;)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2018
Nice, the concept is cool and it creates surprise for the guests, the little worms are not bad, they look like curly, however the Buffalo ones are really tiny and arrived half crushed, the crickets have more material to crunch and those with paprika are good, those with salt and vinegar are so-so, there is a disturbing aftertaste, nice experience that I plan to reproduce maybe with other critters ;)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2018
Very disappointed, 20 euros for expired products, so impossible to eat or let others try. I will never order from this site again.
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Response from Jiminis
Hello Virginie, All our apologies for this product whose optimal use date was exceeded by a few days and unfortunately ended up in your order. This situation, although unique for us, is unacceptable for you and I understand your disappointment! I have directly ordered a new product to be sent. PS: To reassure you, our products being dehydrated, the expiration date is a DLUO and not a DLC. There is thus no risk in consuming your box of Molitor with Sesame & Cumin.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/04/2018
Well-made site, however the quantity is not specified on the products.
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