Customer reviews of Jiminis

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews

Summary of reviews

The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.

Reviews 1, 2, 4 and 5 stars

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Gastal B.
Rating: 5 out of 5
following a purchase from 25/05/2023
Very fast delivery, everything perfectly packaged.
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Response from Jiminis
Hello Benjamin, Thank you for your review and these 5 stars! We are delighted that you were satisfied with our delivery service and our packaging ;)
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Joel C.
Rating: 5 out of 5
following a purchase from 21/05/2023
A great variety, careful packaging and fast delivery
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Response from Jiminis
Hello Joël, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a nice day and see you soon! The Jimini's team
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Amandine G.
Rating: 5 out of 5
following a purchase from 18/05/2023
This is not the first time I order from your site and I am always just as satisfied.
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Response from Jiminis
Hello Amandine! Thank you for your review and your loyalty, it's a pleasure! We wish you a good tasting ;) See you soon! The Jimini's team
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Jean-Michel B.
Rating: 4 out of 5
following a purchase from 17/05/2023
Limited catalog in terms of insect types. Fast delivery.
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Response from Jiminis
Hello, Thank you for taking the time to leave us a review! You are right, the choice of insects is quite limited on our site because there are currently only 3 species of insects authorized for sale in Europe: crickets, mealworms, and grasshoppers (+ buffalo worms but we only use them in powder form). That is why we cannot market other insects at this time. Have a great day and see you soon! The Jimini's team
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Fanny T.
Rating: 5 out of 5
following a purchase from 22/05/2023
Order received very quickly! With alternatives for product unavailability
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a nice day! The Jimini's team
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Catherine T.
Rating: 5 out of 5
following a purchase from 13/05/2023
Very fast delivery, as expected, thank you very much, just need to taste
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Response from Jiminis
Hello Catherine, A big thank you for your review and for your order, we are happy that you were satisfied with the speed of delivery of your package. See you soon and enjoy your tasting! The Jimini's team
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Mandy T.
Rating: 1 out of 5
following a purchase from 14/05/2023
I did not like the products at all, and the allergies are not indicated on the site, and I ended up in the hospital, the responses from the managers seemed quite disappointing regarding the situation, one must be extremely careful with the consumption of these products, it can be deadly and from the company there is no proper response
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Response from Jiminis
Hello, The complete list of ingredients and allergens is available on each product page of our site, as well as on the packaging of each Jimini's product, in accordance with current regulations. Your statement is therefore false, it takes 2 minutes for anyone to verify this on our website. The disappointing and 'inappropriate' responses from our customer service simply consisted of not complying with your persistent requests for reimbursement of your order and for the return of consumed products, following your false statements and the transmission of a document that appeared very dubious. In any case, we have general sales conditions and we adhere to them. Best wishes. The Jimini's team
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Nathalie L.
Rating: 4 out of 5
following a purchase from 11/05/2023
Super!! Received quickly and product as described, I recommend
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Response from Jiminis
Hello Nathalie! Thank you for your feedback and this great rating, we appreciate it! See you soon and have a great day! The Jimini's team
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Aurélien H.
Rating: 1 out of 5
following a purchase from 28/04/2023
Incomplete order. Customer service unreachable by phone, very unpleasant exchanges by email with the staff. The latter looks down on the customer, wants to give moral lessons to the customer instead of quickly addressing the mentioned problem.... In short, a lamentable experience, unworthy of an online store, I do not recommend!!
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Response from Jiminis
Hello, We are sorry that you did not appreciate your experience with our customer service. Your threatening and discourteous behavior (threatening legal action against our company when we haven't even had time to respond to you) led us to remind you of the rules of civility, which may be useful for your future exchanges with other e-commerce merchants. The customer is king if they remain polite. Best wishes. The Jimini's team
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Anne O.
Rating: 5 out of 5
following a purchase from 10/05/2023
Initially, an order for a presentation at my children's school. Not wanting to die stupid without having tasted, we all dove in! Excellent crackers, surprising chocolate-covered grasshoppers! In short, we will recommend to introduce these insects to the whole family. Fast and compliant shipping.
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Jason T.
Rating: 4 out of 5
following a purchase from 11/05/2023
Very good site, fast delivery
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Cindy N.
Rating: 5 out of 5
following a purchase from 09/05/2023
Fast delivery, well packaged, meets my expectations
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Pascal G.
Rating: 5 out of 5
following a purchase from 05/04/2023
Nice photos, easy navigation.
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Response from Jiminis
Hello Pascal, Thank you very much for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Maeva B.
Rating: 4 out of 5
following a purchase from 05/05/2023
Difficult order to place on smartphones. I had to use the computer. I received my products quickly and well packaged.
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Response from Jiminis
Hello Maeva, Thank you for your feedback, we are sorry that you were not fully satisfied with your shopping experience on our website. We take note of your comments and will try to improve the user experience on mobile. See you soon and have a great day! The Jimini's team
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Amélie P.
Rating: 5 out of 5
following a purchase from 01/05/2023
Easy navigation on the site, very fast and well-packaged delivery
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Response from Jiminis
Hello Amélie, Thank you for these 5 stars, we are happy that you were satisfied with our products and the experience on our website. See you soon and have a great day! The Jimini's team
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Celine G.
Rating: 5 out of 5
following a purchase from 02/05/2023
Fast, efficient, and confirmed!
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Response from Jiminis
Hello, Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Belinda F.
Rating: 4 out of 5
following a purchase from 23/04/2023
Great site
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Response from Jiminis
Hello Belinda! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Juana B.
Rating: 5 out of 5
following a purchase from 18/04/2023
Very satisfied with my order, very good product.
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Response from Jiminis
Hello Juana, thank you very much for your review and for these 5 stars! See you soon and have a nice day! The Jimini's team
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Rachel V.
Rating: 4 out of 5
following a purchase from 24/04/2023
Very good experience, products well packaged and arrived quickly
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Response from Jiminis
Hello Rachel, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Nadège M.
Rating: 5 out of 5
following a purchase from 11/04/2023
Fast shipping
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Response from Jiminis
Hello Nadège, Thank you for this great rating, our order preparers are always on top ;) See you soon! The Jimini's team
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Cyril A.
Rating: 5 out of 5
following a purchase from 21/04/2023
Very fast reception and products meet my expectations.
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Response from Jiminis
Hello Cyril, Thank you for your feedback, we are delighted that you received your order quickly and that you like our products ;) See you soon and have a great day! The Jimini's team
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Emmanuelle V.
Rating: 4 out of 5
following a purchase from 09/04/2023
Product as described. Delivered on time
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Response from Jiminis
Hello Emmanuelle! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Benjamin C.
Rating: 5 out of 5
following a purchase from 16/04/2023
First tasting experience and not disappointed at all. It won't be the last time
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Response from Jiminis
Hello Benjamin, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Sewa D.
Rating: 4 out of 5
following a purchase from 13/04/2023
Great, I recommend
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Sarl L.
Rating: 5 out of 5
following a purchase from 31/03/2023
Perfect, quick reception
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Response from Jiminis
Hello sarl, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Clementine D.
Rating: 2 out of 5
following a purchase from 28/03/2023
The site is user-friendly, it's easy to order and the delivery is quite fast. But they forgot an item in my order. I reported it to customer service, I sent them a photo as requested and since then no responses from them despite my 2 follow-ups. I am disappointed. I am waiting for them to send me my missing product.
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Response from Jiminis
Hello, Customer service has been waiting since April 5th for you to send them the requested items in order to resolve your issue ;) The photo you sent does not correspond to our request and does not allow us to identify a potential problem, please send the requested information. Have a great day and see you soon! The Jimini's team
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Leah B.
Rating: 4 out of 5
following a purchase from 29/03/2023
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Response from Jiminis
Hello Leah, Thank you for your review and these 4 stars ;) We are delighted that you were satisfied with our products and our service. See you soon! The Jimini's team
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Sylvain B.
Rating: 5 out of 5
following a purchase from 24/03/2023
Great delivery and order tracking.
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Cécile R.
Rating: 5 out of 5
following a purchase from 26/03/2023
Perfect and fast
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Response from Jiminis
Hello Cécile, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Sophie V.
Rating: 5 out of 5
following a purchase from 18/03/2023
Simple site, clear product explanation
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Response from Jiminis
Hello Sophie, Thank you very much for sharing your experience! Your feedback helps improve our products and the quality of our services, but also guides other customers. Have a great day and see you soon! The Jimini's team
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Stéphanie R.
Rating: 5 out of 5
following a purchase from 15/03/2023
Good site.
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Response from Jiminis
Hello Stéphanie! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Philippe C.
Rating: 5 out of 5
following a purchase from 10/03/2023
Hello, very very good. Thank you
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Response from Jiminis
Hello Philippe, Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Sylvie T.
Rating: 4 out of 5
following a purchase from 08/03/2023
very good experience with the mealworms, crickets and grasshoppers only downside the cocoa crickets do not taste like cocoa at all but I really recommend your site order and delivery impeccable and fast (1 successful blind tasting ;) )
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Response from Jiminis
Hello Sylvie, Thank you for sharing your experience! We are sorry that you did not enjoy our cocoa crickets. See you soon and have a great day! The Jimini's team
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Christopher R.
Rating: 5 out of 5
following a purchase from 10/03/2023
It had been too long since I ordered insects for the aperitif. I discovered new recipes... And I don't think your products have gone that far. Yes, I brought some this weekend for a Viking Medieval party (not Ikea vikings), real Vikings from the 10th century. And frankly, I should have taken a lot more because quite a few people liked it, a discovery for some.
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Response from Jiminis
Hello Christopher, Thank you for this great sharing of experience, we hope our little insects have led you to the Walhalla of the aperitif ;) See you soon and have a very good week! The Jimini's team
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Karine C.
Rating: 5 out of 5
following a purchase from 12/03/2023
Hello, It is a pity that not all products are available. However, the order is very easy to place. The site is perfectly clear and the deadlines are clearly respected.
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Response from Jiminis
Hello, thank you for sharing your experience! We are sorry that not all products were available during your order, we produce our products ourselves and it is true that we sometimes have difficulty keeping up with orders. See you soon and have a great week! The Jimini's team
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Philibert A.
Rating: 5 out of 5
following a purchase from 11/03/2023
Top top
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Response from Jiminis
Hello Philibert, Thank you for this nice rating and I wish you a good week! The Jimini's team
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Christopher R.
Rating: 5 out of 5
following a purchase from 04/03/2023
It had been a while since I ordered insects for the aperitif. Thank you for the two cereal/insect bars but I am not a fan at all, it's good but not my thing. I even took the opportunity to order 2 more packs
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Response from Jiminis
Hello Christopher, thank you for your review and sharing your experience! We are happy that you still like the products ;) It is true that the texture of our bars can be surprising, the main thing is that you enjoyed their taste. See you soon and have a great week! The Jimini's team
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Aurélien G.
Rating: 5 out of 5
following a purchase from 05/03/2023
Very good for an unusual aperitif with friends. It makes you want to discover other products to cook yourself why not. When will there be stores all over France? ;)
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Response from Jiminis
Hello Aurélien! Thank you for your review, we are happy that you like our insects! For now, we do not have plans to open stores, we are still too small ;) Maybe it will come one day! See you soon and have a great day! The Jimini's team
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Pierre-Yves H.
Rating: 5 out of 5
following a purchase from 22/01/2023
Order arrived quickly, quality products, impeccable service.
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Response from Jiminis
Hello Pierre-Yves, Thank you for your feedback, we are delighted that you were satisfied with our service and our products! See you soon! The Jimini's team
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Franck J.
Rating: 5 out of 5
following a purchase from 28/02/2023
The delivery time of the package is short, the ordered products met my expectations. Nothing to say, everything was perfect
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Response from Jiminis
Hello Franck! Thank you very much for this feedback! We are delighted that you were satisfied with our product services ;) See you soon and have a great day! The Jimini's team