Customer reviews of Jiminis

9,1 /10

Based on 1 501 published reviews

5 1 084 72% 4 259 17% 3 81 5% 2 30 2% 1 47 3%

Summary of reviews

The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié

Published on 21/04/2021 à 14h21 following a purchase from 08/04/2021

It's a pity that products awaiting restocking are not indicated before purchase.

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Acheteur Vérifié

Published on 20/04/2021 à 14h39 following a purchase from 12/04/2021

Despite a delay in delivery, I am satisfied with my order

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Acheteur Vérifié

Published on 30/03/2021 à 19h52 following a purchase from 19/03/2021

Very good except that I searched for a long time for my order number

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Acheteur Vérifié

Published on 17/03/2021 à 17h38 following a purchase from 09/03/2021

Password received in plain text by email!!!!!! It's CATASTROPHIC

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Acheteur Vérifié

Published on 09/03/2021 à 16h47 following a purchase from 28/02/2021

Simple

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Acheteur Vérifié

Published on 16/02/2021 à 08h35 following a purchase from 04/02/2021

Nothing to report... okay

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Acheteur Vérifié

Published on 09/02/2021 à 08h15 following a purchase from 29/01/2021

A wide range of options but only 3 types of derived insects with many sweet or savory flavors. Too bad that in the proposed packs, almost all are unavailable

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Acheteur Vérifié

Published on 06/01/2021 à 10h36 following a purchase from 27/12/2020

The site is pleasant. One item was unavailable, I was informed immediately and the item was replaced and shipped quickly.

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Acheteur Vérifié

Published on 06/01/2021 à 05h33 following a purchase from 08/12/2020

OK delivery ok

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Acheteur Vérifié

Published on 28/12/2020 à 17h54 following a purchase from 19/12/2020

perfect

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Acheteur Vérifié

Published on 25/12/2020 à 00h49 following a purchase from 14/12/2020

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Acheteur Vérifié

Published on 24/12/2020 à 13h38 following a purchase from 16/12/2020

Very good site to recommend good product

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Acheteur Vérifié

Published on 23/12/2020 à 20h43 following a purchase from 13/12/2020

trios

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Acheteur Vérifié

Published on 22/12/2020 à 15h46 following a purchase from 29/11/2020

Did not receive the product on time even though I was sent a message to ensure shipping before the date

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Response from Jiminis Published on 22/12/2020

Hello Romain,
We are sorry that you were not satisfied with your experience. We encountered some stock management difficulties due to the confinement/deconfinement period, which is why your products were not shipped within the usual timeframes.
We apologize for the inconvenience caused and wish you happy end-of-year celebrations.
The Jimini's team

Acheteur Vérifié

Published on 15/12/2020 à 19h08 following a purchase from 07/12/2020

Fast and serious

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Acheteur Vérifié

Published on 11/12/2020 à 20h07 following a purchase from 03/12/2020

Some products a bit crumbled in the bags

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Acheteur Vérifié

Published on 11/12/2020 à 16h16 following a purchase from 28/11/2020

The delivery was not on time at all, and customer service doesn't even bother to respond to my message. I do not recommend this store

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Acheteur Vérifié

Published on 07/12/2020 à 15h34 following a purchase from 29/11/2020

Fast delivery. Quality packaging. Good delivery tracking. Surprised by the small size of the boxes. I expected more substance, I didn't pay attention to the quantities when purchasing. Not tasted because these are gifts for Christmas.

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Acheteur Vérifié

Published on 29/11/2020 à 21h39 following a purchase from 15/11/2020

A first experience and disappointed by the insects that I couldn't taste because the bags were open and insects everywhere. Really a shame

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Acheteur Vérifié

Published on 16/11/2020 à 19h28 following a purchase from 09/11/2020

Good quality product and well thought out seasoning.
The only downside concerns the quantity/price ratio... The quantities are really very small.

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Acheteur Vérifié

Published on 16/11/2020 à 13h39 following a purchase from 08/11/2020

Easy to access

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Acheteur Vérifié

Published on 10/11/2020 à 20h04 following a purchase from 30/10/2020

Quick and careful reception

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Acheteur Vérifié

Published on 03/10/2020 à 10h50 following a purchase from 24/09/2020

It's very good and very fast and good but if it were possible, increase the quantities

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Acheteur Vérifié

Published on 02/10/2020 à 18h40 following a purchase from 24/09/2020

Easy order, fast delivery

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Acheteur Vérifié

Published on 17/09/2020 à 08h22 following a purchase from 07/09/2020

Good site

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Acheteur Vérifié

Published on 18/08/2020 à 16h59 following a purchase from 02/08/2020

I never received my package

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Acheteur Vérifié

Published on 04/08/2020 à 12h01 following a purchase from 24/07/2020

Very good site, small downside on the delivery which was supposed to be signed for and which was not but dropped 'without ceremony by the postman in the mailbox.

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Acheteur Vérifié

Published on 03/08/2020 à 10h20 following a purchase from 19/07/2020

Order delivered very quickly, corresponds to the purchase.
The quantities are a bit tight but I imagine the price per kilo corresponds to the normal price. In terms of taste, you don't really taste the insects at all, you mainly taste the spices/seasonings. I wanted to try, order very well but I am not a fan in terms of tasting.

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Acheteur Vérifié

Published on 15/07/2020 à 19h56 following a purchase from 07/07/2020

Fast shipping.

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Acheteur Vérifié

Published on 26/06/2020 à 13h10 following a purchase from 18/06/2020

As much shipping cost as the price of my order. Unacceptable, especially since I did not receive it on time.

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Response from Jiminis Published on 29/06/2020

Hello Madam, First of all, please know that we regret that you were not satisfied with your experience at JIMINI'S. We do not make a margin on shipping costs and even take on part of their cost (preparing and sending packages does indeed have a cost, even if some e-commerce merchants make us forget it), which is why we consider our shipping costs to be fair, from 4.90 to 10.90 depending on the carrier choice. You wished to use the Chronopost service for a 24-hour delivery, for an order of 14.92 and a shipping cost of 10.90. You therefore paid less in shipping costs than in shipping fees. Finally, Chronopost did not respect its delivery deadline for an unknown reason; on our part, we shipped your order on time. If you had contacted us, we could have found a solution. We wish you an excellent day, Best regards, The Jimini's team.

Acheteur Vérifié

Published on 09/06/2020 à 20h05 following a purchase from 31/05/2020

Awful value for money I paid for 48h delivery which amounted to 5€ my package took 15 days to arrive and on top of that it's all tiny and the bags are barely filled a real scam.

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Response from Jiminis Published on 10/06/2020

Hello,
We are sorry that our products did not satisfy you.
However, your review states a delivery in 15 days while you placed your order on Sunday 31/05/2020 and your review is dated 09/06/2020. It is therefore technically not possible for the delivery to have taken 15 days.
Moreover, you seem to have been dissatisfied with the price of delivery which we cover a large part of the costs and which becomes free from 30€ of purchases. You could have taken advantage of this by adding 1.60€ to your cart.
Finally, the filling of our products strictly corresponds to the weight indicated on the product sheets and is intended to protect them during transport and potential crushing.
We wish you nonetheless an excellent week :)
The JIMINI'S team

Acheteur Vérifié

Published on 01/06/2020 à 19h27 following a purchase from 22/05/2020

The site is easy to navigate

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Acheteur Vérifié

Published on 23/05/2020 à 13h02 following a purchase from 29/04/2020

very nice site with good advice

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Acheteur Vérifié

Published on 13/05/2020 à 12h05 following a purchase from 30/04/2020

Hello, I ordered from you for 30€. And I received 4 tiny boxes with tiny worms. I come from Belgium and expected more. You clearly got me, I am unpleasantly surprised. Are these boxes for cheapskates?? I am really disappointed

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Response from Jiminis Published on 02/06/2020

Hello Nina,
We are sorry that you were not satisfied with the size of our insects, nor with that of our boxes. We will consider creating a family size ;) A small precision that is important: you have all the information on our site regarding the weight of each box, as well as the size of the insects contained inside.
Have a good day and greetings to our Belgian friends!
The JIMINI'S team

Acheteur Vérifié

Published on 23/04/2020 à 15h22 following a purchase from 30/03/2020

The order never arrived. After 3 weeks of waiting, I canceled my purchase. It's a shame. Neither the postal services nor jiminis could tell me where my package was sent.

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Response from Jiminis Published on 13/05/2020

Hello Sir,
Your order was placed during full lockdown in a particularly specific and abnormal context. Unfortunately, during this period, postal services were heavily disrupted and delivery times were not respected. We were unable to deliver to you normally, which is why you were refunded.
We are sorry for this bad experience and we ask you to please excuse us.
Best wishes.
The JIMINI'S team

Acheteur Vérifié

Published on 20/04/2020 à 23h19 following a purchase from 31/03/2020

Good site. A bit more idea on the quantity might be useful (I imagined the boxes would be bigger).. but not something serious :)

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Acheteur Vérifié

Published on 23/03/2020 à 13h51 following a purchase from 16/03/2020

Pretty good

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Acheteur Vérifié

Published on 17/03/2020 à 18h28 following a purchase from 09/03/2020

Friendly

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Acheteur Vérifié

Published on 10/03/2020 à 18h38 following a purchase from 02/03/2020

Fast and exactly what we expected

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Acheteur Vérifié

Published on 05/03/2020 à 12h26 following a purchase from 22/02/2020

Order received on time.
Top packaging
Thank you

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