Customer reviews of Jiminis

9,1 /10

Based on 1 501 published reviews

5 1 084 72% 4 259 17% 3 81 5% 2 30 2% 1 47 3%

Summary of reviews

The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié

Published on 04/03/2020 à 09h56 following a purchase from 24/02/2020

Delivery as announced at the time of order...even a day early! Essential when it's for a gift

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Acheteur Vérifié

Published on 25/02/2020 à 16h11 following a purchase from 17/02/2020

Fast delivery, no issues, the product meets our expectations

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Acheteur Vérifié

Published on 24/02/2020 à 17h07 following a purchase from 15/02/2020

Good

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Acheteur Vérifié

Published on 13/02/2020 à 14h08 following a purchase from 30/01/2020

Excellent and superb. The only problem is the slightly high price. Thank you.

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Acheteur Vérifié

Published on 06/02/2020 à 15h39 following a purchase from 30/01/2020

Disgusting

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Response from Jiminis Published on 06/02/2020

Hello,
Thank you for this constructive feedback. You ordered a pack containing 5 different products, which one or which of these products did you dislike and for what reason(s)? We place great importance on our customers' feedback.
Have a great day,
Best regards,
Clément

Acheteur Vérifié

Published on 04/02/2020 à 13h42 following a purchase from 27/01/2020

Everything meets my expectations in terms of products and delivery.
I ordered these insects to introduce them to my nephews and family

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Acheteur Vérifié

Published on 04/02/2020 à 05h56 following a purchase from 25/01/2020

I went to the bikinis.com site on the recommendation of my son who used your aperitif products for his company committee on Halloween. My curiosity got the better of me and I took crickets, grasshoppers, and mealworms. I had my colleagues and friends taste it and it was an experience that made us laugh a lot. Too bad the crickets arrived as flour.

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Acheteur Vérifié

Published on 27/01/2020 à 16h07 following a purchase from 15/01/2020

The package arrived deformed, the packaging destroyed, the insects crushed!
Surely more the fault of the Post than the company, but it was up to them to ensure a sturdier package!

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Response from Jiminis Published on 31/01/2020

Hello,
Thank you for this feedback, however, we have not received any complaint from you, we could have found a solution. Moreover, in case of receiving a damaged package, our customers are invited to refuse delivery or to make reservations so that we can act with the postal service.
Finally, it is unfortunately impossible for us, for cost reasons, to use thicker boxes. JIMINI'S covers a large part of the shipping costs in addition to the postal fees partially covered.
We are sorry for this bad experience and hope that these explanations will convince you to come back to us!
The Jimini's team

Acheteur Vérifié

Published on 23/01/2020 à 15h17 following a purchase from 13/01/2020

I paid 10 euros for a 24h delivery that arrived in 48h, as a result I had left my home and could not give the gift to the person as planned. I simply lost 15 euros.

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Response from Jiminis Published on 31/01/2020

Hello,
We are sorry that you were not satisfied with our shipping service. However, it is important to point out that we have fulfilled our contractual obligations: you placed your order on 13/01/2020 at 5:29 PM, and it is stated in our delivery conditions and when choosing the carrier, that orders placed before 12:00 PM are shipped the same day and those placed after are shipped the next day. Your package was therefore shipped on the 14th and delivered on 15/01/2020 as evidenced by your Chronopost tracking.
Furthermore, you did not attempt to contact us, we could have found a solution to your problem or informed you that the desired delivery time (less than 24h) was not offered on our site.
We wish you an excellent day hoping that this information will convince you of our good faith.
The JIMINI'S team

Acheteur Vérifié

Published on 16/01/2020 à 19h51 following a purchase from 08/01/2020

Very good and great for a discovery ... and having friends taste it is out of the ordinary ????

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Acheteur Vérifié

Published on 15/01/2020 à 11h55 following a purchase from 06/01/2020

Well received, just need to have a challenge evening to taste all that

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Acheteur Vérifié

Published on 13/01/2020 à 15h47 following a purchase from 04/01/2020

Very good

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Acheteur Vérifié

Published on 30/12/2019 à 18h34 following a purchase from 21/12/2019

I bought the cricket trio, it was a gift, most people liked it, too bad there isn't a trio with a bit of sweet and salty in the same lot.

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Acheteur Vérifié

Published on 30/12/2019 à 10h55 following a purchase from 17/12/2019

Site with a pleasant design and relatively functional. Nothing to complain about.

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Acheteur Vérifié

Published on 30/12/2019 à 00h59 following a purchase from 10/12/2019

Order processed quickly, few days of waiting before delivery, good products! I recommend.

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Acheteur Vérifié

Published on 27/12/2019 à 10h40 following a purchase from 16/12/2019

The site works very well and I was delivered on time.

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Acheteur Vérifié

Published on 26/12/2019 à 19h39 following a purchase from 17/12/2019

Simple navigation and relatively well detailed.

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Acheteur Vérifié

Published on 24/12/2019 à 06h43 following a purchase from 14/12/2019

Very clear and very effective.

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Acheteur Vérifié

Published on 19/12/2019 à 14h36 following a purchase from 11/12/2019

Good but a bit expensive.

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Acheteur Vérifié

Published on 14/12/2019 à 18h03 following a purchase from 05/12/2019

The site is complete.

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Acheteur Vérifié

Published on 10/12/2019 à 14h04 following a purchase from 03/12/2019

box arrived damaged

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Acheteur Vérifié

Published on 10/12/2019 à 13h09 following a purchase from 03/12/2019

Perfect, just need to taste it. It's for Christmas

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Acheteur Vérifié

Published on 09/12/2019 à 14h00 following a purchase from 01/12/2019

Good, package received quickly

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Acheteur Vérifié

Published on 05/12/2019 à 22h09 following a purchase from 02/11/2019

The packaging is interesting, the colors, the shape is all cute and nice
The proposed flavors are interesting, when will there be a cheese flavor?
Be careful with the amount of salt "the molitor thyme & oregano" (or maybe I stumbled upon a too salty batch)
The bag containing the insects is not very practical for opening
Depending on the quantity, the price is a bit high
Good continuation to this team!!

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Acheteur Vérifié

Published on 28/11/2019 à 21h34 following a purchase from 17/11/2019

Fast delivery

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Acheteur Vérifié

Published on 27/11/2019 à 16h57 following a purchase from 18/11/2019

good, responsive service

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Acheteur Vérifié

Published on 14/11/2019 à 19h23 following a purchase from 06/11/2019

It would be nice to think about a loyalty card or promo code for loyal customers ;-)

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Acheteur Vérifié

Published on 14/11/2019 à 18h27 following a purchase from 04/11/2019

I only received 2 products out of 5, I did not receive the pack of 3 garlic & fine herbs molitors, I have already asked what was going on but nothing...

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Response from Jiminis Published on 14/11/2019

Good evening Xavier,
I have received your email and I apologize for this slow response time on our part. I saw that you just left us a bad review on Verified Reviews and I willingly acknowledge my faults for not getting back to you sooner.
The explanation is nothing extraordinary, I simply wanted to wait to have a response from our logistics provider in order to get back to you with information, but they are slow to process my request. I should have responded to you to make you wait, so you were completely right to remind me of this!
In any case, know that a product will be shipped to you or that you will be refunded for the product in question, the important thing being to identify the problem that caused the non-receipt of your product and to prevent it from happening again.
Clément

Acheteur Vérifié

Published on 07/11/2019 à 08h48 following a purchase from 28/10/2019

Very fast delivery. Top products but a bit expensive.

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Acheteur Vérifié

Published on 05/11/2019 à 12h37 following a purchase from 26/10/2019

Products too expensive. 6 euros for 18 grams !!!!

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Response from Jiminis Published on 05/11/2019

Hello Peggy,
Thank you for your feedback. The prices and net weights are clearly indicated on our website. We are working hard to lower these prices which are also synonymous with quality and traceability. Keep an eye out, as very soon you will be pleasantly surprised!
See you soon!
Clément

Acheteur Vérifié

Published on 04/11/2019 à 14h25 following a purchase from 26/10/2019

A delivery supposedly within 72 hours received 6 days later, I needed it on Friday and received it on Saturday so I have a package of insects that is no longer useful to me, 60 euros in the trash!

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Response from Jiminis Published on 04/11/2019

Hello,
Your order was received on Saturday at 4:57 PM (non-working day), then shipped on Monday morning, so we have met our commitments. For reasons we do not know, the package was not delivered to you, neither Wednesday nor Thursday. Since you did not try to contact us at that time, we could not act to offer you the best solution.
I wish you a pleasant day,
Best regards.
Clément

Acheteur Vérifié

Published on 02/11/2019 à 14h53 following a purchase from 24/10/2019

PERFECT DELIVERY TIME

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Acheteur Vérifié

Published on 23/10/2019 à 16h09 following a purchase from 14/10/2019

Original products. However, the quantities in the boxes are really too low...

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Acheteur Vérifié

Published on 22/10/2019 à 13h23 following a purchase from 11/10/2019

Good

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Acheteur Vérifié

Published on 18/10/2019 à 19h44 following a purchase from 09/10/2019

Very fast preparation.

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Acheteur Vérifié

Published on 02/10/2019 à 14h09 following a purchase from 23/09/2019

Maybe an even higher choice of products in the future?

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Acheteur Vérifié

Published on 10/09/2019 à 17h08 following a purchase from 01/09/2019

It is good

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Acheteur Vérifié

Published on 07/09/2019 à 14h14 following a purchase from 29/08/2019

Very good

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Acheteur Vérifié

Published on 29/08/2019 à 09h20 following a purchase from 20/08/2019

Easy and quick

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Acheteur Vérifié

Published on 20/08/2019 à 21h27 following a purchase from 11/08/2019

Taste and texture are so-so....

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