Customer reviews of Jiminis

9,1 /10

Based on 1 501 published reviews

5 1 084 72% 4 259 17% 3 81 5% 2 30 2% 1 47 3%

Summary of reviews

The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié

Published on 14/08/2019 à 14h23 following a purchase from 06/08/2019

Hello, at times I was stuck on the ordered article. I couldn't return to the complete list to choose a new product.

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Acheteur Vérifié

Published on 11/08/2019 à 18h39 following a purchase from 27/07/2019

still not received after 15 days and no news from them

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Response from Jiminis Published on 19/08/2019

Hello,
Thank you for your feedback.
We faced a stock shortage of several references, due to a logistical problem that occurred just before the summer holiday period, hence the lack of immediate response from us. The situation has been restored, each affected customer is currently being contacted with the proposal of a solution (refund or maintaining the order).
This situation remains exceptional, we sincerely apologize.
The JIMINI'S team

Acheteur Vérifié

Published on 01/08/2019 à 13h54 following a purchase from 23/07/2019

Everything is good, serious, except the price, way too expensive!

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Acheteur Vérifié

Published on 30/07/2019 à 13h00 following a purchase from 19/07/2019

disappointed not to have found onion. that's all.

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Acheteur Vérifié

Published on 18/07/2019 à 13h16 following a purchase from 09/07/2019

too much sweetness and sugar in certain trio I would have liked to have the choice ....

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Acheteur Vérifié

Published on 16/07/2019 à 17h09 following a purchase from 04/07/2019

Very well, too bad the boxes are not bigger

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Acheteur Vérifié

Published on 16/07/2019 à 16h07 following a purchase from 05/07/2019

Product not very interesting. Insects too small, with no other taste than that of the spices and very expensive for such a small quantity

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Acheteur Vérifié

Published on 10/07/2019 à 15h36 following a purchase from 01/07/2019

Delivery expected in 72H... More than a week later I still haven't received anything...

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Acheteur Vérifié

Published on 09/07/2019 à 14h11 following a purchase from 29/06/2019

Effective

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Acheteur Vérifié

Published on 05/07/2019 à 10h17 following a purchase from 26/06/2019

I placed an order for a large insect tasting on September 14, 2019. (+/- 150 people)
I receive boxes with the date of 1-6-19 or 9-19 and energy bars valid until 1-9-19. I have no use for that. I cannot put the name Jimini on it. This is not the best advertisement for the company.
Regards
Albert Roodink
Hellevoetsluis

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Response from Jiminis Published on 05/07/2019

Hello Albert,
Thank you for taking the time to share this issue with us. We do not ship expired products or products with a short date (less than 3 months) from our website. This is therefore a logistical error that we will find the source of.
I invite you to contact us via our contact form to send us a photo of the lot numbers of the received products so that we can proceed with an exchange as soon as possible.
While waiting to receive your email, I wish you an excellent day.
Best regards.
Clément

Acheteur Vérifié

Published on 03/07/2019 à 22h58 following a purchase from 14/06/2019

Good, but missing spider and scorpion.

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Acheteur Vérifié

Published on 01/07/2019 à 06h17 following a purchase from 20/06/2019

Reliable and fast site

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Acheteur Vérifié

Published on 21/06/2019 à 11h27 following a purchase from 11/06/2019

The site is nice! and
easy,

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Acheteur Vérifié

Published on 19/06/2019 à 14h01 following a purchase from 09/06/2019

Service and site impeccable.

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Acheteur Vérifié

Published on 12/06/2019 à 07h57 following a purchase from 31/05/2019

Fast and careful delivery

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Acheteur Vérifié

Published on 12/06/2019 à 07h55 following a purchase from 29/05/2019

I appreciated the insects but a little more sugar wouldn't be bad

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Acheteur Vérifié

Published on 06/06/2019 à 00h13 following a purchase from 03/05/2019

Effective skills and qualities, small downside I did not receive an invoice for my purchase

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Acheteur Vérifié

Published on 05/06/2019 à 14h36 following a purchase from 28/05/2019

Satisfied overall with the products but very surprised by the size of the boxes. I find that the weight is not sufficiently highlighted on the website and given the photos I expected much larger boxes. But the products were very popular.

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Acheteur Vérifié

Published on 05/06/2019 à 13h04 following a purchase from 27/05/2019

Speed in delivery. Products a bit expensive

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Acheteur Vérifié

Published on 01/06/2019 à 00h31 following a purchase from 22/05/2019

One of the items was out of stock

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Response from Jiminis Published on 04/06/2019

Hello Mickaël, We are sorry that you were disappointed with the JIMINI'S experience. It can happen that some of our products are out of stock, in which case we do everything to find a solution so that our customers receive their package as soon as possible. We will pass on the information. Clément.

Acheteur Vérifié

Published on 29/05/2019 à 13h00 following a purchase from 18/05/2019

not very clear

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Acheteur Vérifié

Published on 21/05/2019 à 14h21 following a purchase from 10/05/2019

It would be nice to be able to have delivery to a parcel relay

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Acheteur Vérifié

Published on 19/05/2019 à 23h00 following a purchase from 03/05/2019

Always happy to have a 'nice little aperitif' to offer to friends, colleagues or at home. Careful shipping, perfect reception, thank you! Just a suggestion: one or two stickers would help with advertising (that's how I discovered you: a sticker under a table).

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Acheteur Vérifié

Published on 15/05/2019 à 23h31 following a purchase from 04/05/2019

Good product, well seasoned, good packaging! Too bad the quantity is small for the price.

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Acheteur Vérifié

Published on 15/05/2019 à 02h40 following a purchase from 03/05/2019

Very well designed and appealing

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Acheteur Vérifié

Published on 14/05/2019 à 16h48 following a purchase from 03/05/2019

Very good site with explanations and good products.

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Acheteur Vérifié

Published on 14/05/2019 à 13h00 following a purchase from 03/05/2019

no review

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Acheteur Vérifié

Published on 07/05/2019 à 14h56 following a purchase from 28/04/2019

They sell dreams on something that ultimately isn't really transcendent.. and they really need to stop with the spices..

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Response from Jiminis Published on 07/05/2019

Hello Arthur, We are sorry that our products did not please you, you may not be made for insects ;) We will however strive to continue improving our products by taking your comments into consideration. Thank you and have a nice day. The Jimini's team

Acheteur Vérifié

Published on 07/05/2019 à 14h37 following a purchase from 28/04/2019

Professional

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Acheteur Vérifié

Published on 06/05/2019 à 20h30 following a purchase from 23/04/2019

Very good, but I expected to have a bit more of the taste of insects, which you can't feel because of the flavor.

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Acheteur Vérifié

Published on 27/04/2019 à 20h03 following a purchase from 09/03/2019

Well organized and nice presentation, easy to find the products searched.

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Acheteur Vérifié

Published on 16/04/2019 à 12h22 following a purchase from 07/04/2019

Overall, satisfied

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Acheteur Vérifié

Published on 22/03/2019 à 15h38 following a purchase from 07/03/2019

The received items are all, except one, in English version, which is not my language (I am French living in France) The received pasta is expired for a month I wrote on the site to report the incidents and I am still waiting for at least a response

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Acheteur Vérifié

Published on 22/03/2019 à 13h15 following a purchase from 13/03/2019

Intuitive.

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Acheteur Vérifié

Published on 15/03/2019 à 14h17 following a purchase from 07/03/2019

The boxes are really small... For 7€ per box, it's really a shame. Otherwise the product is good!

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Acheteur Vérifié

Published on 11/03/2019 à 17h42 following a purchase from 11/02/2019

User-friendly site. Clear and inviting

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Acheteur Vérifié

Published on 08/03/2019 à 19h59 following a purchase from 27/02/2019

A bit too salty but super experience

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Acheteur Vérifié

Published on 03/03/2019 à 11h00 following a purchase from 22/02/2019

Site rather clear and well done. However, few choices. Small boxes.

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Acheteur Vérifié

Published on 26/02/2019 à 14h11 following a purchase from 18/02/2019

Nothing to say

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Acheteur Vérifié

Published on 19/02/2019 à 14h52 following a purchase from 09/02/2019

Service ok.

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