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A
Rating: 5 out of 5
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Customer reviews of Jiminis
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews
Summary of reviews
The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
The delivery was quick. I cannot evaluate the products. They are Christmas gifts.
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A
Rating: 5 out of 5
very good delivery on time and impeccable products
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A
Rating: 5 out of 5
Nothing to report, very good for a discovery, I am not disappointed.
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A
Rating: 5 out of 5
Fast delivery and super products
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A
Rating: 5 out of 5
Great gift idea for a little blind tasting for a birthday!!
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A
Rating: 5 out of 5
Practical and simple
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A
Rating: 5 out of 5
Nothing to complain about, very good site!
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A
Rating: 5 out of 5
Very good, order received in a few days, careful packaging. Go for it!
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A
Rating: 5 out of 5
Delivery on time, clean packaging. I'm waiting for the surprise for the taste
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A
Rating: 5 out of 5
perfect, no problem
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Rating: 2 out of 5
box arrived damaged
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A
Rating: 5 out of 5
Extra quality, too bad there isn't a larger packaging, I've already devoured a box lol
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A
Rating: 5 out of 5
Delivery on time. Order placed on Tuesday and received on Friday
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A
Rating: 5 out of 5
site with a good choice of products. Not bad for testing with friends or even family.
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A
Rating: 5 out of 5
Very good products, I love them and don't pay attention to the prejudices regarding insects, it's very good
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A
Rating: 5 out of 5
I received my order very quickly and the customer service was really attentive to me. I had a lot of questions to ask them and they always answered me. Thank you for your responsiveness and for sharing your passion for insects!
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Rating: 5 out of 5
Very good product, I highly recommend
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Rating: 5 out of 5
Very fast and good follow-up
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A
Rating: 5 out of 5
Order received on time, no issues
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A
Rating: 5 out of 5
Order without issue, perfect.
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A
Rating: 5 out of 5
Satisfied with my order
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A
Rating: 5 out of 5
Of extreme simplicity
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A
Rating: 2 out of 5
I only received 2 products out of 5, I did not receive the pack of 3 garlic & fine herbs molitors, I have already asked what was going on but nothing...
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Response from Jiminis
Good evening Xavier,
I have received your email and I apologize for this slow response time on our part. I saw that you just left us a bad review on Verified Reviews and I willingly acknowledge my faults for not getting back to you sooner.
The explanation is nothing extraordinary, I simply wanted to wait to have a response from our logistics provider in order to get back to you with information, but they are slow to process my request. I should have responded to you to make you wait, so you were completely right to remind me of this!
In any case, know that a product will be shipped to you or that you will be refunded for the product in question, the important thing being to identify the problem that caused the non-receipt of your product and to prevent it from happening again.
Clément
I have received your email and I apologize for this slow response time on our part. I saw that you just left us a bad review on Verified Reviews and I willingly acknowledge my faults for not getting back to you sooner.
The explanation is nothing extraordinary, I simply wanted to wait to have a response from our logistics provider in order to get back to you with information, but they are slow to process my request. I should have responded to you to make you wait, so you were completely right to remind me of this!
In any case, know that a product will be shipped to you or that you will be refunded for the product in question, the important thing being to identify the problem that caused the non-receipt of your product and to prevent it from happening again.
Clément
A
Rating: 5 out of 5
perfect and fast service, very punctual delivery tracking, products carefully packaged
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Order received quickly very well packaged
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A
Rating: 5 out of 5
Delivery on time. Package matches the order and insects perfect!
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A
Rating: 5 out of 5
Very good site and well made
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A
Rating: 2 out of 5
Products too expensive. 6 euros for 18 grams !!!!
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Response from Jiminis
Hello Peggy,
Thank you for your feedback. The prices and net weights are clearly indicated on our website. We are working hard to lower these prices which are also synonymous with quality and traceability. Keep an eye out, as very soon you will be pleasantly surprised!
See you soon!
Clément
Thank you for your feedback. The prices and net weights are clearly indicated on our website. We are working hard to lower these prices which are also synonymous with quality and traceability. Keep an eye out, as very soon you will be pleasantly surprised!
See you soon!
Clément
A
Rating: 5 out of 5
Very practical and simple site to use, fast delivery and to the right place. Very good. Only small downside: there are few, but it was specified the number.
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A
Rating: 1 out of 5
A delivery supposedly within 72 hours received 6 days later, I needed it on Friday and received it on Saturday so I have a package of insects that is no longer useful to me, 60 euros in the trash!
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Response from Jiminis
Hello,
Your order was received on Saturday at 4:57 PM (non-working day), then shipped on Monday morning, so we have met our commitments. For reasons we do not know, the package was not delivered to you, neither Wednesday nor Thursday. Since you did not try to contact us at that time, we could not act to offer you the best solution.
I wish you a pleasant day,
Best regards.
Clément
Your order was received on Saturday at 4:57 PM (non-working day), then shipped on Monday morning, so we have met our commitments. For reasons we do not know, the package was not delivered to you, neither Wednesday nor Thursday. Since you did not try to contact us at that time, we could not act to offer you the best solution.
I wish you a pleasant day,
Best regards.
Clément
A
Rating: 5 out of 5
product compliant, attentive company to our request and deadlines
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A
Rating: 5 out of 5
top, happy with my order, the products are good, well packaged and shipped quickly
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Rating: 5 out of 5
Everything is great. Also delivered well to Germany. BBQ tastes best.
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Rating: 5 out of 5
Ultra fast delivery Impeccable package Nothing to complain about. Super
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Rating: 5 out of 5
Ergonomic site and rich in information
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Rating: 5 out of 5
Happy with my package. Surprising even. Received quickly.
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Rating: 5 out of 5
Perfect, fast and in very good condition.
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Rating: 5 out of 5
Order received very quickly and my guests were delighted ??
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