Customer reviews of Jiminis

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews
5 1 084 72% 4 259 17% 3 81 5% 2 30 2% 1 47 3%

Summary of reviews

The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Super fast and super good ??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Very good site, small downside on the delivery which was supposed to be signed for and which was not but dropped 'without ceremony by the postman in the mailbox.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2020
Order delivered very quickly, corresponds to the purchase.
The quantities are a bit tight but I imagine the price per kilo corresponds to the normal price. In terms of taste, you don't really taste the insects at all, you mainly taste the spices/seasonings. I wanted to try, order very well but I am not a fan in terms of tasting.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Hello, I am really satisfied with the product, as I wanted to test the insects with quite a bit of reluctance, but thanks to the flavors you offer, it is very pleasant. The delivery was very fast and the packaging is quite nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
Order well received on time!! Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2020
The product is good for a first time, it's great and the delivery is good because it's very fast, thanks again to you, keep it up, it's great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2020
At first, it's the idea of eating insects, then it goes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Fast shipping, I recommend :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Perfect, you have gained a loyal customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Fast, competent, fun phone announcement.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2020
Clear, fun, interesting.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2020
Fast delivery and well packaged, all good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2020
Simple and fast, top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Affordable price honestly. And fast delivery!! Soon a new order. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2020
Great, very simple and effective, you can easily find what you're looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Great products, I loved the brand's humor. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2020
Smooth navigation, order on time and impeccable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/06/2020
Good (except for the partially secured connection - according to Firefox and Chromium - still not very inviting).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2020
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
Easy navigation, delivery as expected and without issues. Top customer service. I asked 1 question during my order and was contacted by phone the next day with a lot of kindness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/06/2020
As much shipping cost as the price of my order. Unacceptable, especially since I did not receive it on time.
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Response from Jiminis
Hello Madam, First of all, please know that we regret that you were not satisfied with your experience at JIMINI'S. We do not make a margin on shipping costs and even take on part of their cost (preparing and sending packages does indeed have a cost, even if some e-commerce merchants make us forget it), which is why we consider our shipping costs to be fair, from 4.90 to 10.90 depending on the carrier choice. You wished to use the Chronopost service for a 24-hour delivery, for an order of 14.92 and a shipping cost of 10.90. You therefore paid less in shipping costs than in shipping fees. Finally, Chronopost did not respect its delivery deadline for an unknown reason; on our part, we shipped your order on time. If you had contacted us, we could have found a solution. We wish you an excellent day, Best regards, The Jimini's team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2020
Very good order tracking, emails sent at each stage of the order until delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Fast order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Clear, well explained, concise, well-designed site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Very well built ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Hello, satisfied with my first order. Beautiful presentation of the products. Well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
Perfect. Very fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/05/2020
Awful value for money I paid for 48h delivery which amounted to 5€ my package took 15 days to arrive and on top of that it's all tiny and the bags are barely filled a real scam.
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Response from Jiminis
Hello,
We are sorry that our products did not satisfy you.
However, your review states a delivery in 15 days while you placed your order on Sunday 31/05/2020 and your review is dated 09/06/2020. It is therefore technically not possible for the delivery to have taken 15 days.
Moreover, you seem to have been dissatisfied with the price of delivery which we cover a large part of the costs and which becomes free from 30€ of purchases. You could have taken advantage of this by adding 1.60€ to your cart.
Finally, the filling of our products strictly corresponds to the weight indicated on the product sheets and is intended to protect them during transport and potential crushing.
We wish you nonetheless an excellent week :)
The JIMINI'S team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
Fast and careful delivery. At the time of ordering, a small technical problem on the site, due to my ad blocker, quickly resolved by the team. Thank you and congratulations for these original products that never leave one indifferent!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2020
The site is easy to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Delivery on time and very good tracking of the transport. The product arrived in good condition.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/05/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
very nice site with good advice
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2020
Hello, I ordered from you for 30€. And I received 4 tiny boxes with tiny worms. I come from Belgium and expected more. You clearly got me, I am unpleasantly surprised. Are these boxes for cheapskates?? I am really disappointed
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Response from Jiminis
Hello Nina,
We are sorry that you were not satisfied with the size of our insects, nor with that of our boxes. We will consider creating a family size ;) A small precision that is important: you have all the information on our site regarding the weight of each box, as well as the size of the insects contained inside.
Have a good day and greetings to our Belgian friends!
The JIMINI'S team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
well detailed products, easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Nothing to complain about, fast delivery, careful package and attractive visual.
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