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A
Rating: 4 out of 5
Very good
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Customer reviews of Jiminis
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews
Summary of reviews
The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
Very disappointed. Price too high for the quantity of the product. There is more air in the bags than products. I strongly advise against.
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Response from Jiminis
Hello Kévin, thank you for your order and for your review. We are sorry that you were disappointed with our products; however, the quantities and prices per kilo are specified on each product sheet. We have also added photos to provide a scale for the boxes of insects. Finally, we cannot fill the bags more due to technical reasons as the insects would be crushed when sealing the bags. Have a great day! Clément from Jimini's
A
Rating: 3 out of 5
The site was developed with a very aesthetic design, at the expense of ergonomics. One must accept to spend 'a little time' to select to order their products. It seems impossible to order quantities outside of packs (3, 6 ...).
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Response from Jiminis
Hello Pascal, Thank you for your feedback regarding the ergonomics of our website. This can certainly be improved, which we will not fail to do in the future. However, it is possible to order several products outside of the packs. It is possible that a product you wanted to order was out of stock at the time you ordered. I wish you a great day! See you soon! Clément from Jimini's
A
Rating: 4 out of 5
Very good site.
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Response from Jiminis
Hello Valentin, Thank you for your comment and your review, it's great. Have a great return to school! Clément from Jimini's
A
Rating: 4 out of 5
Good evening, I am new to this site and I am also looking for rare insects like tarantulas or scorpions not available on your site..
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Response from Jiminis
Hello Patrick, thank you for your review! Tarantulas and scorpions are not available on our site because these insects (or rather arachnids to be precise) are not among the species authorized for sale in Europe :) See you soon and have a great summer! Clément from Jimini's
A
Rating: 3 out of 5
The boxes were shaken because the crickets were dislocated
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A
Rating: 4 out of 5
Ergonomics ++
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A
Rating: 4 out of 5
very satisfied with the order I made from your shop
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Response from Jiminis
Hello Juana, Thank you for your review, we are happy that you were satisfied with our products ;) See you soon and have a great summer! Clément from Jimini's
A
Rating: 1 out of 5
Pack of 3 ordered with 3 different monitors and received only 1 compliant and 2 boxes of crickets with flavors that did not interest me at all. Moreover, there was a delay in delivery times. In short, very disappointed
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Response from Jiminis
Hello Michaël, First of all, thank you for your order and your trust! It seems that there was an error during the preparation of your package and that you did not receive the right products. We have not received any email or call from you to report this problem, so I invite you to contact us via our contact form: https://www.jiminis.com/nous-contacter/! See you soon and have a great day! Clément from Jimini's
A
Rating: 4 out of 5
Very good site
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Response from Jiminis
Thank you for the compliment Éric! See you soon and have a great summer! Clément from Jimini's
A
Rating: 4 out of 5
Fast delivery
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Response from Jiminis
Thank you Thomas! Happy that our delivery service satisfied you! See you soon! Clément from Jimini's
A
Rating: 4 out of 5
Site ok, delivery ok.
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A
Rating: 4 out of 5
Fast delivery and package in good condition!
Delivery a bit expensive depending on where we want to receive it sometimes 1 minute apart.
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Delivery a bit expensive depending on where we want to receive it sometimes 1 minute apart.
A
Rating: 3 out of 5
The site is not badly done. But the products are all broken in the boxes .. full of crumbs. It's really a shame given the price.
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A
Rating: 3 out of 5
I haven't tasted it yet. Small remarks about the fact that there is a lot of insect powder. The insects break and become small particles probably due to the way they are heated. For the price, it's a shame because it doesn't make much to eat whole
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A
Rating: 4 out of 5
Top quality, natural and innovative products. Hoping the brand continues on this beautiful path. 4 stars because a bit expensive for the products I received.
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A
Rating: 3 out of 5
very well packaged but no responses to my emails sent??
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
I ordered a pack of 3 boxes but on the pack creation interface I did not have access to all the products.
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A
Rating: 3 out of 5
The site presents interesting varieties but the interface sometimes has issues: display bugs, inability to select boxes for the packs of 3, ...
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Beautiful presentation of the site. Order placed quickly and delivery within 3 days. However, I called and left a voicemail because I preferred to order on the site rather than through a subcontractor (the discovery offer of 9 boxes did not appear). I was never called back. Finally, some products were out of stock.
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Response from Jiminis
Hello Philippe, Thank you for your review and our apologies for not calling you back! We often have products out of stock because we produce all our products on a just-in-time basis and sometimes we cannot keep up with orders between our individual and professional clients... Thank you for trusting us and see you soon (without stock shortages, we hope). Clément from Jimini's
A
Rating: 4 out of 5
Very good and I hope that your rise in popularity will lower your production costs and thus your selling price
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Response from Jiminis
Hello Nicolas, Thank you for your review! We hope so too! We do our best to keep prices accessible, especially thanks to our products made from edible insect powder which allow us to be competitive with other similar products (protein bars, granolas...). See you soon! Clément from Jimini's
A
Rating: 4 out of 5
The site is quite complete, but there are few choices regarding insects.
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A
Rating: 4 out of 5
Crunchy...
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Response from Jiminis
Thank you for your review Hubert, we are thrilled ;) Clément from Jimini's
A
Rating: 4 out of 5
fast shipping and very good package just surprised by the size of the boxes a bit too small
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Response from Jiminis
Hello Thomas, Thank you for your review and this good rating! We have included photos of the boxes held in hand whenever possible, to provide an objective view of the product sizes. See you soon! Clément from Jimini's
A
Rating: 3 out of 5
Correct
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A
Rating: 4 out of 5
Super
Top
Taste to verify during our meal on the 26th
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Top
Taste to verify during our meal on the 26th
A
Rating: 4 out of 5
Easy navigation on the site, fast shipping and reception
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A
Rating: 4 out of 5
Happy with my order in general. Used for a Koh Lanta game with children, they loved it
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A
Rating: 4 out of 5
Nothing, still so good..
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Response from Jiminis
Thank you for this great review Mirhan!
A
Rating: 4 out of 5
I would have liked to have more ideas for using the different products
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Response from Jiminis
Hello Françoise, Thank you for your feedback! Have you visited our blog? We have left many infos there: recipes, tips, information about insects in general... See you soon and have a nice day! Clément from Jimini's
A
Rating: 4 out of 5
Fast shipping
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Response from Jiminis
Thank you for this good rating Thierry! Have a nice day and see you soon! Clément from Jimini's
A
Rating: 4 out of 5
I received caramel apple instead of chocolate fig. Not a big deal but still.
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Response from Jiminis
Hello Thibault! Thank you for your review despite this error on our part! I hope you still enjoyed our caramel apple bars ;) See you soon and have a nice day, Clément from the Jimini's team
A
Rating: 4 out of 5
The site is very good, we didn't have too much trouble finding what we were looking for. However, a small downside, the fact that only the weight is indicated is not very clear, providing an approximate equivalence in terms of number could help us. For example, 10g of crickets, so 1 box, corresponds to about 30 crickets...
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Response from Jiminis
Hello Helea, Thank you for your review! You are right, it seems wise to add this information, however, the quantities can vary greatly from one product to another depending on the size of the insects, their seasoning, and other factors that could lead to a somewhat too approximate range. We will think about a solution for more clarity :) Have a nice day and happy new year! See you soon, Clément from Jimini's
A
Rating: 4 out of 5
Pleasant and fun site. The minimum purchase forces you to take more than necessary...
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Response from Jiminis
Hello Johanna, Thank you for taking the time to give your opinion and for this good rating :) The minimum purchase allows us to cover part of the cost of product delivery. Indeed, the shipping costs displayed do not reflect the actual cost of shipping: the sum of the preparation time, packaging, and transport costs far exceeds the shipping fees applied on our website. It is therefore necessary for us to apply this minimum order to maintain the profitability needed to run our business :) I wish you a good day and a very happy new year! See you soon! Clément from Jimini's
A
Rating: 4 out of 5
Nothing to report Clear, neat and precise
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A
Rating: 4 out of 5
quote and delivery all good
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Response from Jiminis
Hello Alain! Thank you for your review ;) Have a nice day and see you soon, Clément from Jimini's
A
Rating: 4 out of 5
I am disappointed with the delivery; I opted for delivery against signature, but the package was left in the mailbox without any notice....
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Response from Jiminis
Hello Catherine, Thank you for bringing this incident to our attention. All packages we ship with Colissimo are delivered against signature. Indeed, we made this choice due to the loss of many packages, and the fact that the postman did not ask for your signature is not normal. I am nonetheless glad that this story ends well and that you were able to retrieve your products from your mailbox! Have a great end of the year and see you soon! Clément from Jimini's
A
Rating: 4 out of 5
Easy to access site, order processed and delivered quickly.
Not yet tasted..
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Not yet tasted..
Response from Jiminis
Thank you for this good rating Christiane! Have a nice day and enjoy your tasting ;) Clément from Jimini's