The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
Navigation was great. However, the delivery side was mediocre. I am missing items and customer service does not respond to emails and does not call back either. Nice scam!!!
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Response from Jiminis
Hello Sandra, Thank you for your review, however we have not received any complaint email from you. We are sorry that you did not receive the correct products, which can happen. In such situations, we refund the products not received or resend them, but for that, we need to be aware of the problem :) Thank you for writing to our customer service (www.jiminis.com, at the bottom of the page, link 'contact us'). Have a great day and see you soon. The Jimini's team
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Florian D.
Rating: 5 out of 5
following a purchase from 22/04/2024
Package arrived on the scheduled date and in excellent condition, with a little informative note on the benefits of consuming insects. Which is nice.
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Response from Jiminis
Hello Florian, Thank you very much for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. We are also happy that you appreciated our flyer, you will find more information on edible insects on our blog ;) Have a great day and see you soon! The Jimini's team
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Alexis D.
Rating: 5 out of 5
following a purchase from 17/04/2024
Good experience! Simple order, fast delivery, great insects but a bit expensive. Worth trying! I recommend
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Response from Jiminis
Hello Alexis! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Gael C.
Rating: 5 out of 5
following a purchase from 18/04/2024
Fast and efficient
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Response from Jiminis
Hello Gael! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Mohamed Souef F.
Rating: 5 out of 5
following a purchase from 16/04/2024
I am very satisfied with my order, it was very delicious
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Response from Jiminis
Hello Mohamed Souef! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Christophe R.
Rating: 5 out of 5
following a purchase from 09/04/2024
Arrived on time, perfect quality and enriching experience ??
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Response from Jiminis
Hello Christophe! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Maxime B.
Rating: 5 out of 5
following a purchase from 28/03/2024
Great! Fast delivery
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Response from Jiminis
Hello Maxime, Thank you very much for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Eric D.
Rating: 3 out of 5
following a purchase from 19/03/2024
Given the size of the order, receiving it in the mailbox would have avoided a trip to the pickup point
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Response from Jiminis
Hello Eric, Thank you for taking the time to leave us a review. You selected the Mondial Relay carrier and were therefore delivered to a pickup point. See you soon and have a great day! The Jimini's team
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Morgan B.
Rating: 5 out of 5
following a purchase from 14/03/2024
Fast shipping, very happy to have been able to introduce your little specialties during a meal that made an impression.
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Response from Jiminis
Hello Morgan, Thank you very much for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Hervé B.
Rating: 5 out of 5
following a purchase from 17/03/2024
The site is well made, very readable
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Response from Jiminis
Hello Hervé! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Michelle H.
Rating: 5 out of 5
following a purchase from 09/03/2024
No problem
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Response from Jiminis
Hello Michelle! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Frederic M.
Rating: 5 out of 5
following a purchase from 08/03/2024
Super fast top products
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Response from Jiminis
Hello Frederic, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Marc M.
Rating: 3 out of 5
following a purchase from 14/03/2024
Delivery to a relay point is mandatory even exceeding 30 euros of order to be delivered to the house it is an additional 5 euros...
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Response from Jiminis
Hello Marc! Thank you for taking the time to leave us a review. A Colissimo delivery to a pickup point with signature costs about €5 including tax, to which the cost of packaging, preparation, potential returns, and lost packages, etc. is added. On a basket of €30 including tax, these fees represent more than 20% of the order amount. You will understand that we cannot offer home delivery which costs even more (about €8) for a basket of €30. Our delivery rates allow for home delivery with Colissimo at €4 including tax from €30 of purchases, €2 including tax from €40 of purchases. We are sorry that you were not satisfied. Have a great day. The Jimini's team
S
Serge G.
Rating: 3 out of 5
following a purchase from 14/03/2024
Fast delivery / Successful packaging / Very, too expensive / 1 product out of 3 very bad.
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Response from Jiminis
Hello Serge, We are sorry that you did not appreciate our products. However, we are still pleased that you appreciated the speed of our shipments and the design of our packaging. Have a great day. The Jimini's team
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Tenca L.
Rating: 5 out of 5
following a purchase from 28/02/2024
Easy navigation on the site, fast delivery abroad, quality products. Prices not too affordable. Larger boxes or better promotional offers "compose my pack" would be desirable.
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Response from Jiminis
Hello , Thank you very much for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Sandra G.
Rating: 5 out of 5
following a purchase from 26/02/2024
Impeccable!
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Response from Jiminis
Hello Sandra! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Marine M.
Rating: 5 out of 5
following a purchase from 16/02/2024
No worries
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Response from Jiminis
Hello Marine! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Yohanns B.
Rating: 5 out of 5
following a purchase from 09/02/2024
Clear and smooth site.
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Response from Jiminis
Hello Yohanns! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
J
Jessica G.
Rating: 5 out of 5
following a purchase from 04/02/2024
Very nice discovery! Accessible choice for everyone
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Response from Jiminis
Hello Jessica, Thank you very much for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Julien T.
Rating: 5 out of 5
following a purchase from 11/02/2024
PERFECT!
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Response from Jiminis
Hello JULIEN, Thank you very much for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Laurent G.
Rating: 5 out of 5
following a purchase from 05/02/2024
Perfect
Quality responsiveness
I have already placed 3 orders
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Response from Jiminis
Hello Laurent, Thank you for taking the time to leave us a review and for your loyalty! See you soon and have a great day! The Jimini's team
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Freddy D.
Rating: 1 out of 5
following a purchase from 26/01/2024
Real scammers, I am still waiting for half of my order after 15 days.
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Response from Jiminis
Hello, You contacted customer service after receiving 3 products out of the 5 ordered. The customer service acknowledged the possibility of an error and asked you for additional information which you provided, then, finding the time long you followed up with us yesterday, then you called us scammers this morning. We are a small team and it sometimes takes a bit of time to satisfy everyone, which is why your comment seems inappropriate and defamatory to us. Scamming is not part of our business practices, otherwise our company would have ceased to exist a long time ago. Best wishes. The Jimini's team
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Laurent J.
Rating: 5 out of 5
following a purchase from 29/01/2024
This was my first order and I am not disappointed at all, it is simply good. I recommend.
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Response from Jiminis
Hello Laurent, A big thank you for sharing your experience! Our customers' feedback helps improve our products and the quality of our services, but also guides other customers. Have a nice day and see you soon! The Jimini's team
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Anaïs B.
Rating: 5 out of 5
following a purchase from 27/01/2024
I had never tasted insects and I am very happy, the flavors and the fact of creating your own pack is very interesting, super.
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Response from Jiminis
Hello, Thank you for taking the time to share your experience! We use feedback to improve our products and the quality of our services. Have a nice day and see you soon! The Jimini's team
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Anthony D.
Rating: 3 out of 5
following a purchase from 24/01/2024
Good packaging overall, very fast delivery. Downsides, the price given the content I find it a bit expensive and the flavors are not strong enough.
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Response from Jiminis
Hello Anthony! Thank you for taking the time to leave us a review. We take note of your feedback which helps us improve our products over time :) See you soon and have a nice day! The Jimini's team
M
Mathis D.
Rating: 5 out of 5
following a purchase from 18/01/2024
Great, product matches the description. On top of that, very good for the aperitif.
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Response from Jiminis
Hello Mathis, Thank you for your review and these 5 stars. We are delighted that you appreciated our products and your experience with our website. See you soon and have a nice day! The Jimini's team
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Raphaëlle S.
Rating: 5 out of 5
following a purchase from 09/01/2024
The site is easy to understand and it is very easy to order the desired products.
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Response from Jiminis
Hello Raphaëlle! Thank you for taking the time to leave us a review! See you soon and have a nice day! The Jimini's team
N
Nathalie C.
Rating: 5 out of 5
following a purchase from 09/01/2024
Readable site, you can see the product well
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Response from Jiminis
Hello Nathalie! Thank you for taking the time to leave us a review! See you soon and have a nice day! The Jimini's team
M
Magali C.
Rating: 5 out of 5
following a purchase from 06/01/2024
Perfect, fast and careful delivery.
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Response from Jiminis
Hello Magali, A big thank you for sharing your experience! Our customers' feedback helps improve our products and the quality of our services, but also guides other customers. Have a nice day and see you soon! The Jimini's team
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Gaetan V.
Rating: 1 out of 5
following a purchase from 21/12/2023
I can't give more, I placed an order and was never delivered and even Mondial Relay did not take the order, despite the refund of my order, I was disappointed not to have received my order, however I ordered from Insecteo it's a bit more expensive but order received.
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Response from Jiminis
Hello, Thank you for this review which shows that we refunded your order and fully took care of the loss of a package. You mention a company that sells products that have not been authorized for marketing. We wish you again a happy new year :) The Jimini's team
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Laetitia H.
Rating: 5 out of 5
following a purchase from 24/12/2023
Great for the New Year's aperitif. It changes and we were pleasantly surprised??
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Response from Jiminis
Hello Laetitia! Thank you for taking the time to leave us a review! See you soon and happy new year! The Jimini's team
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Christine M.
Rating: 5 out of 5
following a purchase from 20/12/2023
Everything was perfect! From navigating the site to delivery and consumption.
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Response from Jiminis
Hello Christine! Thank you for taking the time to leave us a review! We take this opportunity to wish you a happy 2024! See you soon and have a nice day! The Jimini's team
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Antoine L.
Rating: 5 out of 5
following a purchase from 14/12/2023
Perfect
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Response from Jiminis
Hello Antoine! Thank you for taking the time to leave us a review! See you soon and happy celebrations! The Jimini's team
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Patrick D.
Rating: 5 out of 5
following a purchase from 16/12/2023
No issues from order to delivery
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Response from Jiminis
Hello Patrick, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a nice day and see you soon! The Jimini's team
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Benjamin D.
Rating: 5 out of 5
following a purchase from 14/12/2023
Great, the boxes are very nice and it's very good too. Just still a bit expensive for it to become popular but I am fully with you. Keep it up ??
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Response from Jiminis
Hello Benjamin! Thank you for taking the time to leave us a review, we are doing our best to evolve our prices in the right direction :) See you soon and have a nice day! The Jimini's team
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Charlene D.
Rating: 5 out of 5
following a purchase from 14/12/2023
The website is very well designed, order placed very well and fast delivery. Happy with our purchase
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Response from Jiminis
Hello Charlène, Thank you for taking the time to leave us a nice rating ;) Happy end of year celebrations and see you soon! The Jimini's team
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Joanne L.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very fast shipping, I recommend
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Response from Jiminis
Hello Joanne! Thank you for taking the time to leave us a review! See you soon and have a nice day! The Jimini's team
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Yannick B.
Rating: 5 out of 5
following a purchase from 12/12/2023
Meets our expectations
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Response from Jiminis
Hello Yannick! Thank you for taking the time to leave us a review, we are happy that you are satisfied. See you soon and have a nice day! The Jimini's team
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Lilian R.
Rating: 5 out of 5
following a purchase from 07/12/2023
You can buy with your eyes closed
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Response from Jiminis
Hello Lilian, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Laurent G.
Rating: 3 out of 5
following a purchase from 05/12/2023
I ordered to discover. I find the products a bit expensive for what they are. But, for a discovery, it was worth it. Order failed. Products received quickly. Thank you.
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Response from Jiminis
Hello Larent, Thank you for taking the time to write to us, we take note of your comments :) Have a great day and happy end of year celebrations! The Jimini's team
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