The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
Order received in record time, in accordance with my request. A great experience!
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Response from Jiminis
Hello, A big thank you for sharing your experience! Our customers' feedback helps improve our products and the quality of our services, but also guides other customers. Have a great day and see you soon! The Jimini's team
L
Laetitia S.
Rating: 1 out of 5
following a purchase from 04/12/2023
In the package, the boxes were all crushed and some packets (pasta, crackers) were open
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Response from Jiminis
Hello Laetitia, I am sorry that you were not satisfied with your experience with Jimini's, unfortunately, we cannot control the shipping conditions of the packages we send. Please feel free to contact us through our customer service (click on 'contact us' at the bottom of our website). Have a great day. The Jimini's team
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Philippe S.
Rating: 5 out of 5
following a purchase from 07/12/2023
fast and efficient
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Response from Jiminis
Hello Philippe! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
G
Ghislaine D.
Rating: 3 out of 5
following a purchase from 07/12/2023
Christmas gift so difficult for now to give my opinion
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Laurine S.
Rating: 5 out of 5
following a purchase from 04/12/2023
Well-made site and easy to use
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Response from Jiminis
Hello Laurine, A big thank you for sharing your experience! Our customers' feedback helps improve our products and the quality of our services, but also guides other customers. Have a great day and see you soon! The Jimini's team
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Philippe O.
Rating: 5 out of 5
following a purchase from 29/11/2023
Very good
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Response from Jiminis
Hello Philippe! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Jean-Pierre B.
Rating: 5 out of 5
following a purchase from 06/12/2023
Very easy to use.
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Response from Jiminis
Hello Jean-Pierre! Thank you for taking the time to leave us a review! See you soon and happy end of year celebrations! The Jimini's team
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Alain L.
Rating: 5 out of 5
following a purchase from 29/11/2023
very good and very nice
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Response from Jiminis
Hello Alain, Thank you for this great review, we are delighted that you appreciated our products and our website :) Happy end of year celebrations and see you soon! The Jimini's team
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Justine D.
Rating: 3 out of 5
following a purchase from 26/11/2023
-
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Response from Jiminis
Hello Justine, Thank you for your order and your trust. Customer service has responded to you, the missing product has been refunded :) Have a great day and see you soon. The Jimini's team
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Thibault F.
Rating: 5 out of 5
following a purchase from 08/11/2023
Package received intact and very good product
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 22/11/2023
Package received as expected
Content identical to what was expected ... all that remains is to taste
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Response from Jiminis
Hello Isabelle, A big thank you for sharing your experience! Our customers' feedback helps improve our products and the quality of our services, but also guides other customers. We look forward to discovering your opinion about the products. Have a great day and see you soon! The Jimini's team
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David D.
Rating: 5 out of 5
following a purchase from 15/11/2023
Good
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Response from Jiminis
Hello David, Thank you for taking the time to write us a review :) Happy end of year celebrations and see you soon! The Jimini's team
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Sandrine G.
Rating: 5 out of 5
following a purchase from 13/11/2023
Very good, nothing to complain about
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Response from Jiminis
Hello Sandrine, Thank you for these 5 stars, we are happy that you are satisfied with your experience with Jimini's! Have a great day and happy end of year celebrations! The Jimini's team
C
Cédric B.
Rating: 5 out of 5
following a purchase from 07/11/2023
Order received on time
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Michel F.
Rating: 5 out of 5
following a purchase from 06/11/2023
Super top of the tops
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Response from Jiminis
Hello Michel! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Nathalie S.
Rating: 3 out of 5
following a purchase from 09/11/2023
Original and nourishing products that deserve to be produced in larger quantities. A bit expensive though.
I benefited from a promotion on the crackers, but while it was not specified on the site, the expiration date was only a month later. I am a bit disappointed to have to give them away in their expired state at Christmas, even if they will still be consumable.
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Response from Jiminis
Hello Nathalie, Thank you for your order and your trust. The crackers you ordered on promotion have a Minimum Durability Date valid until 12/2023. They will therefore be covered by this DDM at Christmas. Furthermore, as we indicated to you in previous email exchanges, the DDM (formerly DLUO) is an indication allowing consumption at least until the indicated date, but does not prevent consuming the product weeks or months after this date. We thank you for your feedback and wish you a good tasting! The Jimini's team
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Elise P.
Rating: 5 out of 5
following a purchase from 14/11/2023
Order received quickly, top quality products!
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Response from Jiminis
Hello Elise, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Sofia Akdime Martin L.
Rating: 5 out of 5
following a purchase from 23/10/2023
-
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
C
Cindy G.
Rating: 5 out of 5
following a purchase from 08/11/2023
Fast delivery time
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Response from Jiminis
Hello Cindy! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Nathalie D.
Rating: 5 out of 5
following a purchase from 06/11/2023
First order went very well.
Easy navigation on the site, correct choice and prices.
Good order tracking.
Very fast delivery!
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Response from Jiminis
Hello Nathalie! Thank you for taking the time to leave us a review, we are happy that you are satisfied with your experience. See you soon and have a great day. The Jimini's team
K
Karine T.
Rating: 1 out of 5
following a purchase from 27/10/2023
Incomplete order.
Despite my contact with customer service, they didn't even bother to respond to me.
Worms in the bars.
Do not order!
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Response from Jiminis
Hello Karine, We are sorry that you were not satisfied with your order. You recently contacted us about a missing product in a box of bars, a subject that, although important, is not considered a priority. You did not mention any problem with worms in your bars, otherwise your ticket would have been handled by the quality team. Since this is not an urgent issue, the ticket was only processed today. We have taken your request into account and are waiting for your feedback regarding this quality issue (and order error). Have a great day. The Jimini's team
S
Sandrine V.
Rating: 5 out of 5
following a purchase from 29/10/2023
Easy navigation, quick order, compliant and good products, I recommend
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Response from Jiminis
Hello Sandrine, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Philippe P.
Rating: 1 out of 5
following a purchase from 27/10/2023
Delivery not on time
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Response from Jiminis
Hello, Thank you for your order and for your trust. After checking the tracking of your package, it appears that the delivery time was indeed respected (time indicated at the time of order: 2 to 5 working days): - Order on Sunday, October 29 - Shipment on Monday, October 30 - Delivery at the relay point on the 2nd (the 1st being a holiday) Therefore, we have a delivery in 2 working days, which corresponds to the indicated time. We invite you to modify your review. Have a great day. The Jimini's team
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Laure S.
Rating: 5 out of 5
following a purchase from 09/10/2023
Very good
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Response from Jiminis
Hello, A big thank you for sharing this experience! Our customers' reviews help improve our products and the quality of our services, as well as guide other customers. Have a great day and see you soon! The Jimini's team
A
Anais B.
Rating: 5 out of 5
following a purchase from 23/10/2023
Customer service at the top. Fast delivery.
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Response from Jiminis
Hello Anais, Thank you for your review and we are very happy that you enjoyed your interactions with our customer service. Have a great day and see you soon! The Jimini's team
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Laure L.
Rating: 5 out of 5
following a purchase from 19/10/2023
Easy site to visit
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Response from Jiminis
Hello Laure! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
M
Marine B.
Rating: 3 out of 5
following a purchase from 23/10/2023
A bit expensive for the products offered
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Response from Jiminis
Hello Marine, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
M
Marie P.
Rating: 5 out of 5
following a purchase from 18/10/2023
Everything was very easy, for the order, and the delivery was fast, at the relay point as I had requested.
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Response from Jiminis
Hello Marie, A big thank you for sharing this experience! Our customers' reviews help improve our products and the quality of our services, as well as guide other customers. Have a great day and see you soon! The Jimini's team
S
Stéphanie D.
Rating: 5 out of 5
following a purchase from 18/10/2023
I am delighted with this order.
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Response from Jiminis
Hello, Thank you for taking the time to write to us and leave us a review. We are happy that you were satisfied with your order! See you soon and have a great day. The Jimini's team
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Julie D.
Rating: 5 out of 5
following a purchase from 16/10/2023
An error in the pack of 3 boxes waiting for a positive return on the refund of the box error, the person on the phone was very correct, I recommend with eyes closed
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Anne C.
Rating: 5 out of 5
following a purchase from 12/10/2023
Order arrived quickly, nice products, easy to navigate site.
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Response from Jiminis
Hello Anne! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Kevin M.
Rating: 1 out of 5
following a purchase from 06/10/2023
Following an order, I contacted customer service several times, but received no response from them. This site is absolutely NOT SERIOUS!
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Response from Jiminis
Hello Frédéric or Kévin, we are a bit lost... Thank you for taking the time to share our lack of seriousness. However, we did ship a first package, which arrived on time, to the recipient you chose (even if it was a mistake, we understood it well), then a second one, also on time, which reached you. We have just received the first package back, which stayed at its pickup point for 14 days. We will therefore be able to refund you after verifying its contents. The fact that you did not receive an immediate response can be reproached to us, of course, and we sincerely apologize for that; we are
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Frederic B.
Rating: 1 out of 5
following a purchase from 11/10/2023
nonexistent customer service!! Does not respond to emails (contact form) or phone calls. Avoid!
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Response from Jiminis
(Copy-paste of your second review) Hello Frédéric or Kévin, we're a bit confused... Thank you for taking the time to inform us of our lack of seriousness. However, we did send a first package, which arrived on time, to the recipient you chose (even though it was a mistake, we understood), then a second one, also on time, which reached you. We have just received the first package back, which stayed at its relay point for 14 days. We will be able to refund you after verifying its contents. The fact that you did not receive an immediate response can be blamed on us, of course, and we apologize for that, we are "slightly" overwhelmed during this end-of-year period. To say that our site is not serious, when you received 2 orders on time, and your recipient error has not, for now, resulted in any penalty or refusal on our part to refund the merchandise... we think you're being a bit harsh... Nevertheless, we hope you enjoyed our products and that the good thousand positive reviews on our site will convince you that we are somewhat serious after all ;) The Jimini's customer service
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Lucile G.
Rating: 5 out of 5
following a purchase from 10/10/2023
Very good but too expensive!
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Julien D.
Rating: 5 out of 5
following a purchase from 07/10/2023
a bit
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Response from Jiminis
overwhelmed during this end-of-year period. To say that our site is not serious, when you have received 2 orders on time, and that your recipient error has, so far, not resulted in any penalty or refusal on our part to refund the merchandise... we think you are being a bit harsh... Nevertheless, we hope you appreciated our products and that the good thousand positive reviews on our site will convince you that we are still a bit serious after all ;) The Jimini's customer service
S
Stephanie S.
Rating: 5 out of 5
following a purchase from 04/10/2023
Fast delivery and perfect quantity
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Response from Jiminis
Hello Stephanie! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
Y
Yann R.
Rating: 5 out of 5
following a purchase from 23/09/2023
Order shipped quickly, secure site and products conform to the description
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Response from Jiminis
Hello Yann, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Georges P.
Rating: 5 out of 5
following a purchase from 04/10/2023
Very good
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Response from Jiminis
Hello, Thank you for taking the time to leave us a review, it is very useful to us :) See you soon and have a great day! The Jimini's team
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Matthieu S.
Rating: 5 out of 5
following a purchase from 01/10/2023
Fast delivery.
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Response from Jiminis
Hello, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
M
Mélanie S.
Rating: 5 out of 5
following a purchase from 05/10/2023
Very good ??
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Response from Jiminis
Hello Mélanie! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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