Customer reviews of Jiminis

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews

Summary of reviews

The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.

Reviews 2, 3, 4 and 5 stars

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Philippe O.
Rating: 5 out of 5
following a purchase from 29/11/2023
Very good
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Response from Jiminis
Hello Philippe! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Jean-Pierre B.
Rating: 5 out of 5
following a purchase from 06/12/2023
Very easy to use.
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Response from Jiminis
Hello Jean-Pierre! Thank you for taking the time to leave us a review! See you soon and happy end of year celebrations! The Jimini's team
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Alain L.
Rating: 5 out of 5
following a purchase from 29/11/2023
very good and very nice
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Response from Jiminis
Hello Alain, Thank you for this great review, we are delighted that you appreciated our products and our website :) Happy end of year celebrations and see you soon! The Jimini's team
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Justine D.
Rating: 3 out of 5
following a purchase from 26/11/2023
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Response from Jiminis
Hello Justine, Thank you for your order and your trust. Customer service has responded to you, the missing product has been refunded :) Have a great day and see you soon. The Jimini's team
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Thibault F.
Rating: 5 out of 5
following a purchase from 08/11/2023
Package received intact and very good product
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Isabelle C.
Rating: 5 out of 5
following a purchase from 22/11/2023
Package received as expected
Content identical to what was expected ... all that remains is to taste
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Response from Jiminis
Hello Isabelle, A big thank you for sharing your experience! Our customers' feedback helps improve our products and the quality of our services, but also guides other customers. We look forward to discovering your opinion about the products. Have a great day and see you soon! The Jimini's team
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David D.
Rating: 5 out of 5
following a purchase from 15/11/2023
Good
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Response from Jiminis
Hello David, Thank you for taking the time to write us a review :) Happy end of year celebrations and see you soon! The Jimini's team
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Sandrine G.
Rating: 5 out of 5
following a purchase from 13/11/2023
Very good, nothing to complain about
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Response from Jiminis
Hello Sandrine, Thank you for these 5 stars, we are happy that you are satisfied with your experience with Jimini's! Have a great day and happy end of year celebrations! The Jimini's team
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Julien D.
Rating: 4 out of 5
following a purchase from 12/11/2023
The site is well made, the order was delivered quickly.
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Cédric B.
Rating: 5 out of 5
following a purchase from 07/11/2023
Order received on time
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Michel F.
Rating: 5 out of 5
following a purchase from 06/11/2023
Super top of the tops
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Response from Jiminis
Hello Michel! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Nathalie S.
Rating: 3 out of 5
following a purchase from 09/11/2023
Original and nourishing products that deserve to be produced in larger quantities. A bit expensive though.
I benefited from a promotion on the crackers, but while it was not specified on the site, the expiration date was only a month later. I am a bit disappointed to have to give them away in their expired state at Christmas, even if they will still be consumable.
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Response from Jiminis
Hello Nathalie, Thank you for your order and your trust. The crackers you ordered on promotion have a Minimum Durability Date valid until 12/2023. They will therefore be covered by this DDM at Christmas. Furthermore, as we indicated to you in previous email exchanges, the DDM (formerly DLUO) is an indication allowing consumption at least until the indicated date, but does not prevent consuming the product weeks or months after this date. We thank you for your feedback and wish you a good tasting! The Jimini's team
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Elise P.
Rating: 5 out of 5
following a purchase from 14/11/2023
Order received quickly, top quality products!
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Response from Jiminis
Hello Elise, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Sofia Akdime Martin L.
Rating: 5 out of 5
following a purchase from 23/10/2023
-
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Cindy G.
Rating: 5 out of 5
following a purchase from 08/11/2023
Fast delivery time
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Response from Jiminis
Hello Cindy! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Nathalie D.
Rating: 5 out of 5
following a purchase from 06/11/2023
First order went very well.
Easy navigation on the site, correct choice and prices.
Good order tracking.
Very fast delivery!
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Response from Jiminis
Hello Nathalie! Thank you for taking the time to leave us a review, we are happy that you are satisfied with your experience. See you soon and have a great day. The Jimini's team
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Sandrine V.
Rating: 5 out of 5
following a purchase from 29/10/2023
Easy navigation, quick order, compliant and good products, I recommend
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Response from Jiminis
Hello Sandrine, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Laure S.
Rating: 5 out of 5
following a purchase from 09/10/2023
Very good
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Response from Jiminis
Hello, A big thank you for sharing this experience! Our customers' reviews help improve our products and the quality of our services, as well as guide other customers. Have a great day and see you soon! The Jimini's team
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Anais B.
Rating: 5 out of 5
following a purchase from 23/10/2023
Customer service at the top. Fast delivery.
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Response from Jiminis
Hello Anais, Thank you for your review and we are very happy that you enjoyed your interactions with our customer service. Have a great day and see you soon! The Jimini's team
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Fabien P.
Rating: 4 out of 5
following a purchase from 23/10/2023
Fast delivery
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Response from Jiminis
Hello Fabien! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Jessie G.
Rating: 2 out of 5
following a purchase from 24/10/2023
Lack of consideration from customer service. Late and inappropriate response after sending a message indicating difficulties encountered when entering the order. (perpetual back and forth between different tabs, multiple re-entries of the delivery address…). Amount to be paid different from what I actually paid (obviously to my disadvantage). I remain in total incomprehension. I played the game by ordering the minimum order, then the minimum for free shipping, and after struggling to finalize the order, I discover after payment that I paid 8 euros extra for express shipping when that was not my wish. Bugs and errors are one thing, but the professionalism expected from a commercial company is another.
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Response from Jiminis
Hello Jessie, As indicated by email exchanges, we will not refund the shipping costs related to your choice to use Chronopost to have your package delivered in 24 hours. All carrier rates are clearly indicated when choosing the carrier, there are no surprises or hidden fees. You chose this carrier and validated this order with all the corresponding amounts knowingly and you contact us after accepting the package, to demand a refund of the shipping costs... By professionalism and consideration, you mean that we unjustifiably refund an error you made, after calling us thieves by email. We do not operate like that and prefer to assume a negative review. Best regards. The Jimini's team
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Laure L.
Rating: 5 out of 5
following a purchase from 19/10/2023
Easy site to visit
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Response from Jiminis
Hello Laure! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Marine B.
Rating: 3 out of 5
following a purchase from 23/10/2023
A bit expensive for the products offered
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Response from Jiminis
Hello Marine, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Marie P.
Rating: 5 out of 5
following a purchase from 18/10/2023
Everything was very easy, for the order, and the delivery was fast, at the relay point as I had requested.
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Response from Jiminis
Hello Marie, A big thank you for sharing this experience! Our customers' reviews help improve our products and the quality of our services, as well as guide other customers. Have a great day and see you soon! The Jimini's team
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 18/10/2023
I am delighted with this order.
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Response from Jiminis
Hello, Thank you for taking the time to write to us and leave us a review. We are happy that you were satisfied with your order! See you soon and have a great day. The Jimini's team
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Nathalie S.
Rating: 2 out of 5
following a purchase from 14/10/2023
Not very satisfied with my order because it does not match what I ordered
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Response from Jiminis
Hello Nathalie, We apologize for this incident. We had several package mix-ups during the period you placed your order. Could you please write to us at [email protected] to resolve the issue? Thank you and have a pleasant day. The Jimini's team
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Julie D.
Rating: 5 out of 5
following a purchase from 16/10/2023
An error in the pack of 3 boxes waiting for a positive return on the refund of the box error, the person on the phone was very correct, I recommend with eyes closed
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Anne C.
Rating: 5 out of 5
following a purchase from 12/10/2023
Order arrived quickly, nice products, easy to navigate site.
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Response from Jiminis
Hello Anne! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Lucile G.
Rating: 5 out of 5
following a purchase from 10/10/2023
Very good but too expensive!
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Julien D.
Rating: 5 out of 5
following a purchase from 07/10/2023
a bit
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Response from Jiminis
overwhelmed during this end-of-year period. To say that our site is not serious, when you have received 2 orders on time, and that your recipient error has, so far, not resulted in any penalty or refusal on our part to refund the merchandise... we think you are being a bit harsh... Nevertheless, we hope you appreciated our products and that the good thousand positive reviews on our site will convince you that we are still a bit serious after all ;) The Jimini's customer service
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Stephanie S.
Rating: 5 out of 5
following a purchase from 04/10/2023
Fast delivery and perfect quantity
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Response from Jiminis
Hello Stephanie! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Yann R.
Rating: 5 out of 5
following a purchase from 23/09/2023
Order shipped quickly, secure site and products conform to the description
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Response from Jiminis
Hello Yann, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Georges P.
Rating: 5 out of 5
following a purchase from 04/10/2023
Very good
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Response from Jiminis
Hello, Thank you for taking the time to leave us a review, it is very useful to us :) See you soon and have a great day! The Jimini's team
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Matthieu S.
Rating: 5 out of 5
following a purchase from 01/10/2023
Fast delivery.
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Response from Jiminis
Hello, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Mélanie S.
Rating: 5 out of 5
following a purchase from 05/10/2023
Very good ??
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Response from Jiminis
Hello Mélanie! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Dominique T.
Rating: 3 out of 5
following a purchase from 22/09/2023
The retailer at the pickup point noticed and regretted that the package was delivered damaged and opened. Fortunately, the order was complete. On the other hand, the tracking of the package is not clear; phishing-related messages appeared at the same time as the package tracking messages. It is difficult to find your way and trust one message or another.
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Response from Jiminis
Hello Dominique, First of all, thank you for your order and for your trust. You inform us that the retailer at the Mondial Relay point regretted that the package was damaged during transport by Mondial Relay. We are in no way responsible; it is the carrier's responsibility. In this case, you should refuse the package. Regarding the messages received, we send messages for package tracking and nothing else; your personal data is neither used for commercial purposes nor shared. Have a great day and see you soon. The Jimini's team
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Clémence J.
Rating: 4 out of 5
following a purchase from 19/09/2023
Easy to navigate site
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Response from Jiminis
Hello Clémence! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Eric H.
Rating: 4 out of 5
following a purchase from 18/09/2023
Good, easy to use
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Response from Jiminis
Hello Eric, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Pascale L.
Rating: 4 out of 5
following a purchase from 17/09/2023
Too bad, the flour was no longer available
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Response from Jiminis
Hello Pascale, Thank you for taking the time to leave us a review. We have never sold flour on our website, however, we are considering it :) See you soon and have a great day! The Jimini's team
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Fanny T.
Rating: 5 out of 5
following a purchase from 11/09/2023
top, arrived quickly
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Response from Jiminis
Hello Fanny, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a nice day and see you soon! The Jimini's team