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A
Rating: 4 out of 5
Good discovery, fast delivery
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Customer reviews of Jiminis
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews
Summary of reviews
The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
the product is super good but I find that the quantity is not great for the price otherwise everything else is top
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Response from Jiminis
Hello!
Thank you for your review which remains positive overall :)
We work every day to democratize the consumption of edible insects and you are right to mention it, this also involves the price. Since 2012, the price of our snack insects has decreased by 30%, we will continue to make efforts and hope that we can continue in the coming years to make our products even more accessible!
See you soon and have a nice day,
The Jimini's team!
Thank you for your review which remains positive overall :)
We work every day to democratize the consumption of edible insects and you are right to mention it, this also involves the price. Since 2012, the price of our snack insects has decreased by 30%, we will continue to make efforts and hope that we can continue in the coming years to make our products even more accessible!
See you soon and have a nice day,
The Jimini's team!
A
Rating: 4 out of 5
Order delivered quickly. Reactive
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A
Rating: 4 out of 5
Too bad to be forced to take at least 15€ and that the discovery pack of 3 is at 14.70€??
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A
Rating: 4 out of 5
I just find it a shame that there are few choices. Despite this, the site is well made and answers all the questions one might have (even if the shelf life could be noted in the product description because I really had a hard time finding it), the products are of very good quality and delivery is fast so it's perfect.
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Response from Jiminis
Hello Marjorie, thank you for your feedback, we have noted your comment regarding product preservation, we will add it to the product sheets! See you soon and thank you for this constructive feedback!
A
Rating: 4 out of 5
Nice site, but product is so-so in the end.
Experience made but nothing more
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Experience made but nothing more
A
Rating: 4 out of 5
Very accessible and quite clear
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A
Rating: 4 out of 5
Speed of receipt of the package. Easy navigation on the site. I am disappointed not to have received a gift box... there was no code required... but I got nothing!!! Haven't tasted the products yet... which are still quite expensive.
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A
Rating: 4 out of 5
Nice and ergonomic site, affordable prices but I would like to find the proposed products for less than 5€
Only downside, many products unavailable during my last order.
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Only downside, many products unavailable during my last order.
A
Rating: 4 out of 5
Good order tracking and nice packaging. Delivery could be a little faster.
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A
Rating: 4 out of 5
I haven't tasted it yet but I can't wait. A little disappointment regarding the size of the boxes.. it's really very small, you don't realize it well from the photos. There are only 9 crickets in the box. Too bad. After that, it's still a very good purchase ??
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A
Rating: 4 out of 5
Fun tasting for an aperitif with friends but a bit expensive for the content of a box (15 grams)
I still recommend it for the discovery aspect!
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I still recommend it for the discovery aspect!
A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
It's a pity that products awaiting restocking are not indicated before purchase.
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A
Rating: 4 out of 5
Despite a delay in delivery, I am satisfied with my order
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A
Rating: 4 out of 5
Very good except that I searched for a long time for my order number
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A
Rating: 4 out of 5
Simple
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A
Rating: 4 out of 5
Nothing to report... okay
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A
Rating: 4 out of 5
A wide range of options but only 3 types of derived insects with many sweet or savory flavors. Too bad that in the proposed packs, almost all are unavailable
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A
Rating: 3 out of 5
Delivery arrived on the scheduled day - a bit disappointed with the quantity (the packaging is much more imposing than the container) - rather expensive for the quantity - good customer service
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Response from Jiminis
Hello Joséphine! Thank you for your review and feedback regarding the size of our packaging. The choice of box size was made to protect the product from potential crushing and the size of the bag containing the insects is determined by our packaging machine. A bag too small and the insects will be crushed by the jaws that are used to seal the bag. A bag too large and it's an unnecessary use of plastic. We have therefore determined the size of the bag taking these two parameters into account ;) Have a great day and see you soon! The JIMINI'S team
A
Rating: 4 out of 5
The site is pleasant. One item was unavailable, I was informed immediately and the item was replaced and shipped quickly.
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A
Rating: 4 out of 5
OK delivery ok
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
!
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A
Rating: 4 out of 5
Very good site to recommend good product
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A
Rating: 4 out of 5
trios
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A
Rating: 3 out of 5
I had ordered three different
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A
Rating: 2 out of 5
Did not receive the product on time even though I was sent a message to ensure shipping before the date
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Response from Jiminis
Hello Romain,
We are sorry that you were not satisfied with your experience. We encountered some stock management difficulties due to the confinement/deconfinement period, which is why your products were not shipped within the usual timeframes.
We apologize for the inconvenience caused and wish you happy end-of-year celebrations.
The Jimini's team
We are sorry that you were not satisfied with your experience. We encountered some stock management difficulties due to the confinement/deconfinement period, which is why your products were not shipped within the usual timeframes.
We apologize for the inconvenience caused and wish you happy end-of-year celebrations.
The Jimini's team
A
Rating: 4 out of 5
Fast and serious
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A
Rating: 3 out of 5
Very responsive on their Facebook page and quick on delivery
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Response from Jiminis
Hello Claire! Thank you for your review, which makes us very happy ;) We feel that your experience was successful, despite the 3/5 rating received. If it's a mistake, don't hesitate to change it, it will help us to better introduce ourselves to other future customers! See you soon and happy end of year celebrations! The Jimini's team
A
Rating: 3 out of 5
Damaged packaging and really small portion compared to the disappointing packaging...
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A
Rating: 4 out of 5
Some products a bit crumbled in the bags
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A
Rating: 3 out of 5
The site is very good on the computer version but not on mobile.
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A
Rating: 4 out of 5
Fast delivery. Quality packaging. Good delivery tracking. Surprised by the small size of the boxes. I expected more substance, I didn't pay attention to the quantities when purchasing. Not tasted because these are gifts for Christmas.
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A
Rating: 2 out of 5
A first experience and disappointed by the insects that I couldn't taste because the bags were open and insects everywhere. Really a shame
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A
Rating: 4 out of 5
Good quality product and well thought out seasoning.
The only downside concerns the quantity/price ratio... The quantities are really very small.
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The only downside concerns the quantity/price ratio... The quantities are really very small.
A
Rating: 4 out of 5
Easy to access
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A
Rating: 4 out of 5
Quick and careful reception
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A
Rating: 3 out of 5
Products arrived half crushed due to transport.
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A
Rating: 4 out of 5
It's very good and very fast and good but if it were possible, increase the quantities
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