The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
Fast shipping, nothing to say about that. But in terms of taste, big disappointment. I bought a rather spicy kind and it wasn't well specified I find. The other kinds I expected something else, but I'm not saying it wasn't good, but I expected a more pronounced taste of chocolate or caramel... and there isn't just salty. I discovered insects in Thailand where they grill them in oil and they are salty
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Response from Jiminis
Hello Sandrine,
Thank you very much for your feedback and constructive remarks. We are delighted to learn that you appreciated the speed of shipping. We are sorry to hear that the flavors of our products did not meet your expectations. We take your comments regarding the description of flavors into account and will work to improve our communication on this subject. Your experience helps us to improve. Please feel free to contact us if you have any other suggestions.
Best regards,
The Jiminis team
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Estelle C.
Rating: 3 out of 5
following a purchase from 23/10/2025
Regarding the small roasted grasshoppers, they were very dry, in the box a lot of wing dust, wings, 1 head, in short, no taste...
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Response from Jiminis
Hello Estelle,
Thank you for taking the time to share your opinion on our crickets. We are sorry to learn that your experience did not meet your expectations. Your feedback regarding the texture and the presence of debris is valuable to us, and we will examine it closely to improve the quality of our products.
Please feel free to contact us directly if you wish to discuss further.
Best regards,
The Jimini's team
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Helene G.
Rating: 3 out of 5
following a purchase from 03/09/2025
A package with an expired date Too bad No reply to the email sent
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Response from Jiminis
Hello Hélène,
Thank you for taking the time to share your feedback. We are sorry to hear that you received an expired product and that our response was not received quickly enough, we have since exchanged and refunded the product sent by mistake.
Have a nice day and see you soon.
Best regards.
The Jiminis team
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Gael A.
Rating: 3 out of 5
following a purchase from 19/08/2025
way too expensive for the quantity...
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Response from Jiminis
Hello Gael,
Thank you for taking the time to share your review on our site. We take your comments regarding the price of our products into account, which remains one of the lowest in the market. Our goal is to offer you quality products, and your feedback is valuable to help us improve. Of course, the quantity is indicated on each product sheet, in compliance with current regulations. We wish you a good day.
Best regards,
The Jimini's team
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Laurence V.
Rating: 3 out of 5
following a purchase from 06/03/2025
After having already eaten insects, crickets, and mealworms, I was disappointed by the not crunchy enough and very soft consistency of the crickets and worms... the flavors were also very bland. I probably wouldn't recommend this brand anymore.
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Response from Jiminis
Hello Laurence,
Thank you for taking the time to share your feedback on our site. We are sorry and surprised to learn that our crickets and mealworms were not crunchy enough and that you found our seasonings insufficient. All our insects are dehydrated by freeze-drying (which gives them optimal crunchiness), then seasoned and delicately dried again. We take note of your feedback and will ensure to continue improving.
Best regards,
The Jiminis team
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Daniel G.
Rating: 3 out of 5
following a purchase from 22/02/2025
I find it expensive for the quantity purchased.
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Response from Jiminis
Dear Daniel, we thank you for your feedback regarding our edible insects. We understand your feedback regarding the prices and we strive to offer quality products while ensuring a pleasant experience for our customers, all at the best price we can offer.
Have an excellent weekend.
The Jimini's team
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Logan D.
Rating: 3 out of 5
following a purchase from 08/02/2025
I ordered flour glasses. I expected them to be crispy but unfortunately, it's the opposite. Otherwise, at the aperitif, it sparks conversation and creates a unique experience.
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Response from Jiminis
Hello Logan, thank you for your feedback on your order of flour glasses. We are pleased to learn that they sparked conversations during your aperitif, but we are sorry that their texture did not meet your expectations. Your comments are valuable and will help us improve our products in the future.
Have a nice day.
The Jimini's team
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Maxime C.
Rating: 3 out of 5
following a purchase from 16/09/2024
The larvae of the darkling beetles are often in pieces and therefore not easy to eat with fingers, the crickets are small but the grasshoppers are much better
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Response from Jiminis
Hello Maxime, thank you for your feedback. We are aware that our mealworms can sometimes be fragile and break. We will continue to offer a variety of products to satisfy all tastes. Thank you for your trust and your 3/5 rating. Enjoy your meal! The Jiminis team.
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Odette P.
Rating: 3 out of 5
following a purchase from 03/09/2024
surprising....
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Response from Jiminis
Hello Odette,
Thank you for your review, we hope the surprise was a good one ;)
Have a nice day and see you soon.
The Jimini's team
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Vicart V.
Rating: 3 out of 5
following a purchase from 11/06/2024
Some products were no longer available
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Response from Jiminis
Hello, We are sorry that all the products you wanted were not available. We do our best to offer our customers a wide range of products, however, sometimes our workshop struggles to keep up :) We thank you for your understanding and wish you a great day. The Jimini's team
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Antoine L.
Rating: 3 out of 5
following a purchase from 10/06/2024
Everything is very serious and well followed up
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Response from Jiminis
Hello, Thank you for your review! You rated us 3 stars out of 5, is there something we could improve? See you soon and have a great day! The Jimini's team
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Anthony B.
Rating: 3 out of 5
following a purchase from 09/05/2024
The number of crickets in the packets has considerably decreased compared to previous orders. Have a nice day
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Response from Jiminis
Hello Anthony, Thank you for your order and for your trust. Our products are sold by weight and not by unit. I invite you to send us a photo of the products received so that we can investigate the issue. Have an excellent day and see you soon. The Jimini's team
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Sandra L.
Rating: 3 out of 5
following a purchase from 26/04/2024
Navigation was great. However, the delivery side was mediocre. I am missing items and customer service does not respond to emails and does not call back either. Nice scam!!!
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Response from Jiminis
Hello Sandra, Thank you for your review, however we have not received any complaint email from you. We are sorry that you did not receive the correct products, which can happen. In such situations, we refund the products not received or resend them, but for that, we need to be aware of the problem :) Thank you for writing to our customer service (www.jiminis.com, at the bottom of the page, link 'contact us'). Have a great day and see you soon. The Jimini's team
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Eric D.
Rating: 3 out of 5
following a purchase from 19/03/2024
Given the size of the order, receiving it in the mailbox would have avoided a trip to the pickup point
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Response from Jiminis
Hello Eric, Thank you for taking the time to leave us a review. You selected the Mondial Relay carrier and were therefore delivered to a pickup point. See you soon and have a great day! The Jimini's team
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Marc M.
Rating: 3 out of 5
following a purchase from 14/03/2024
Delivery to a relay point is mandatory even exceeding 30 euros of order to be delivered to the house it is an additional 5 euros...
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Response from Jiminis
Hello Marc! Thank you for taking the time to leave us a review. A Colissimo delivery to a pickup point with signature costs about €5 including tax, to which the cost of packaging, preparation, potential returns, and lost packages, etc. is added. On a basket of €30 including tax, these fees represent more than 20% of the order amount. You will understand that we cannot offer home delivery which costs even more (about €8) for a basket of €30. Our delivery rates allow for home delivery with Colissimo at €4 including tax from €30 of purchases, €2 including tax from €40 of purchases. We are sorry that you were not satisfied. Have a great day. The Jimini's team
S
Serge G.
Rating: 3 out of 5
following a purchase from 14/03/2024
Fast delivery / Successful packaging / Very, too expensive / 1 product out of 3 very bad.
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Response from Jiminis
Hello Serge, We are sorry that you did not appreciate our products. However, we are still pleased that you appreciated the speed of our shipments and the design of our packaging. Have a great day. The Jimini's team
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Anthony D.
Rating: 3 out of 5
following a purchase from 24/01/2024
Good packaging overall, very fast delivery. Downsides, the price given the content I find it a bit expensive and the flavors are not strong enough.
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Response from Jiminis
Hello Anthony! Thank you for taking the time to leave us a review. We take note of your feedback which helps us improve our products over time :) See you soon and have a nice day! The Jimini's team
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Laurent G.
Rating: 3 out of 5
following a purchase from 05/12/2023
I ordered to discover. I find the products a bit expensive for what they are. But, for a discovery, it was worth it. Order failed. Products received quickly. Thank you.
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Response from Jiminis
Hello Larent, Thank you for taking the time to write to us, we take note of your comments :) Have a great day and happy end of year celebrations! The Jimini's team
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Ghislaine D.
Rating: 3 out of 5
following a purchase from 07/12/2023
Christmas gift so difficult for now to give my opinion
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Justine D.
Rating: 3 out of 5
following a purchase from 26/11/2023
-
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Response from Jiminis
Hello Justine, Thank you for your order and your trust. Customer service has responded to you, the missing product has been refunded :) Have a great day and see you soon. The Jimini's team
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Nathalie S.
Rating: 3 out of 5
following a purchase from 09/11/2023
Original and nourishing products that deserve to be produced in larger quantities. A bit expensive though.
I benefited from a promotion on the crackers, but while it was not specified on the site, the expiration date was only a month later. I am a bit disappointed to have to give them away in their expired state at Christmas, even if they will still be consumable.
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Response from Jiminis
Hello Nathalie, Thank you for your order and your trust. The crackers you ordered on promotion have a Minimum Durability Date valid until 12/2023. They will therefore be covered by this DDM at Christmas. Furthermore, as we indicated to you in previous email exchanges, the DDM (formerly DLUO) is an indication allowing consumption at least until the indicated date, but does not prevent consuming the product weeks or months after this date. We thank you for your feedback and wish you a good tasting! The Jimini's team
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Marine B.
Rating: 3 out of 5
following a purchase from 23/10/2023
A bit expensive for the products offered
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Response from Jiminis
Hello Marine, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Dominique T.
Rating: 3 out of 5
following a purchase from 22/09/2023
The retailer at the pickup point noticed and regretted that the package was delivered damaged and opened. Fortunately, the order was complete. On the other hand, the tracking of the package is not clear; phishing-related messages appeared at the same time as the package tracking messages. It is difficult to find your way and trust one message or another.
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Response from Jiminis
Hello Dominique, First of all, thank you for your order and for your trust. You inform us that the retailer at the Mondial Relay point regretted that the package was damaged during transport by Mondial Relay. We are in no way responsible; it is the carrier's responsibility. In this case, you should refuse the package. Regarding the messages received, we send messages for package tracking and nothing else; your personal data is neither used for commercial purposes nor shared. Have a great day and see you soon. The Jimini's team
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Philippe M.
Rating: 3 out of 5
following a purchase from 24/05/2023
No particular issues with the reception.
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Response from Jiminis
Hello Philippe, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a nice day and see you soon! The Jimini's team
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Manuel J.
Rating: 3 out of 5
following a purchase from 07/02/2023
The prices are too high for basic products. The pasta contains less than 4% insects, so it's wheat pasta sold at 20€ per kilo, 20 times the price of regular pasta. For a French product, the caramel apple protein bar does not have an ingredient list in our language. Impossible to know what's inside without a dictionary. What are the allergens? And the crackers, they crack well. Enough to break your teeth. In short, I will check the competition, I tested 3 ranges of products, I was disappointed 3 times.
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Response from Jiminis
Hello Manuel, Thank you for your feedback on our products, however, this section is dedicated to rating the overall service of our website (delivery, shipping speed, etc.). We will still respond to your comments: - You compare our insect protein pasta made artisanally in our workshop to industrial pasta sold at 1€/kg. If you are looking to buy the cheapest products, you will clearly not find them at Jimini's. All comparison information is available: weight, price, etc. If you find the price excessive, you are not forced to buy it. - The same goes for the quantity of insects in our pasta: no surprise: the ingredient list is available on the product sheet. - Regarding the ingredient list and allergens of the bar you received, it is also available on the product sheet (in French). However, you are right to regret not receiving the product in French; it is a preparation error. - Finally, regarding the crackers, we are sorry that you do not like them; fortunately, they seem to please the majority of our other customers. We are sorry that you did not appreciate our products and wish you to find products that meet your expectations. Have a great day. The Jimini's team
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Annie C.
Rating: 3 out of 5
following a purchase from 10/02/2023
Fast delivery, but the boxes are really small and the site bugged during payment, so I redid it but it made two orders, so I received double... I find it a bit expensive compared to the quality in the boxes
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Response from Jiminis
Hello Annie, Thank you for your review and your feedback. However, we would like to point out the following points for the readers of your review: - You placed two orders 15 minutes apart, so this is not a payment error or a bug (we think it is more likely a manipulation error with a page refresh before the payment was confirmed) - We tried to contact you to ensure that it was not an error, but you provided two false mobile phone numbers - The size and weight of each product is specified on the product sheet. Photos of the products held in hand are also available so that our customers can have a size scale. Have a nice day! The Jimini's team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2022
No worries. Order delivered on time.
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Response from Jiminis
Hello Marie-Claude! Thank you for your feedback and happy end of the year! Is the 3 out of 5 rating due to a problem you encountered? The Jimini's team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2022
Site a bit slow to load between tabs
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Response from Jiminis
Hello Sylvain! We are sorry that your experience was not optimal. You are right, our site can be improved and we are working on it! See you soon and have a good week! The Jimini's team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2022
This is the first time I order from this site. After the order, I contacted customer support to modify my order, as there was an error on one of the ordered products, but unfortunately I did not receive a response.
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Response from Jiminis
Hello Yannis, Thank you for your trust, we did not have time to respond to you, but the modification to your order that you requested was made before the shipment of the package. If this is not the case, we apologize, we are not always very responsive during the end of year rush :) See you soon and happy celebrations! The Jimini's team I hope the products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/08/2022
The site was developed with a very aesthetic design, at the expense of ergonomics. One must accept to spend 'a little time' to select to order their products. It seems impossible to order quantities outside of packs (3, 6 ...).
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Response from Jiminis
Hello Pascal, Thank you for your feedback regarding the ergonomics of our website. This can certainly be improved, which we will not fail to do in the future. However, it is possible to order several products outside of the packs. It is possible that a product you wanted to order was out of stock at the time you ordered. I wish you a great day! See you soon! Clément from Jimini's
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2022
The boxes were shaken because the crickets were dislocated
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2022
The site is not badly done. But the products are all broken in the boxes .. full of crumbs. It's really a shame given the price.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2022
I haven't tasted it yet. Small remarks about the fact that there is a lot of insect powder. The insects break and become small particles probably due to the way they are heated. For the price, it's a shame because it doesn't make much to eat whole
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2022
very well packaged but no responses to my emails sent??
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2022
I ordered a pack of 3 boxes but on the pack creation interface I did not have access to all the products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2022
The site presents interesting varieties but the interface sometimes has issues: display bugs, inability to select boxes for the packs of 3, ...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/03/2022
Correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2021
The order went through twice, I had to contact to get an explanation (site problem)
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Response from Jiminis
Hello André, thank you for your review. The problem you encountered has been resolved. No order was charged twice, it was just the generation of two orders for one payment only. We hope you liked our products! Have a nice day, Clément from Jimini's
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2021
The crickets arrived in the box completely crushed. The insect is unrecognizable. Too bad because the mealworms look good.
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Response from Jiminis
Hello, we are sorry that our products arrived damaged. Was the shipping box in bad condition? Did you leave a reserve with the carrier? Have a nice day, Clément from Jimini's
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/11/2021
Well spicy
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