Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
I am very satisfied to have ordered from Katana! Fast delivery, quality product, and even a nice little note in the package! I highly recommend it, my family was very happy to receive these products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Bravo for the online assistance, to help with the order and provide information about the products. Bravo for the little moose and the little note on the box, I found that super nice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
A much cheaper way to send products from Quebec to France! Most items are at very reasonable prices.
Everyone was happy to receive their gifts!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very good customer service, attentive staff. KANATA was able to change the delivery method chosen too quickly by phone, thus avoiding me a hassle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
A very professional service, great products and fast delivery; what more could you ask for?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2020
good site, easy to find products. Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Customer service is very responsive and does what is necessary to meet customer needs.
I was very satisfied with my order and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Customer service is very responsive and does what is necessary to meet customer needs.
I was very satisfied with my order and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Very fast processing of my order, express delivery!
A nice little note in the package!
Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
I enjoyed browsing the site.
Small juxtaposition problem with the beginning of the page and the product presentations but that doesn't prevent viewing!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Easy and quick order. Immediate information for a product out of stock now available again. Delivery to a relay point. Quality products. Order to renew.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Good products, good reception and good shipping times :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
always delivered quickly, super well packaged .. and a nice little note from the preparer ..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
it's very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Products of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Fast delivery, very sturdy package, nothing to complain about! Everything arrived in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Clear and easy-to-navigate site. Good selection of products.
Small downside: there is a black rectangle on the left indicating that the reviews are verified, it's nice but it hides the last sections of the catalog when you want to navigate through the tabs on the left.... Unbearable!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2020
for a gift with a box everything arrives loose!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very well packaged and the little note inside is great. Top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very good products, and superb responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very fast order processing, well-protected products, very nice little message, the products are of quality, great discovery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
FAST DELIVERY. QUALITY PRODUCTS.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Impeccable service both in terms of delivery and order tracking. Very nice personalized note on the box.
The products are of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Really a nice online store with plenty of Quebec products to discover for French cousins or family across the Atlantic.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Completely satisfied with my order.
Very fast processing, delivery as well.
The Poutine cheese was delicious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Perfect, as always, with always the little personalized note that is very nice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Ultra fast delivery and top products I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very well received. Eco-friendly packaging nothing broken. Happy holidays to the Kanata team and thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Super great !!!! I highly recommend this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Very satisfied with my purchase and the speed of delivery of my package. Thank you to the KANATA team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
Colorful, precise and pleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Fast shipping and good products that bring back great memories!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
clear navigation, very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Super nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
very good product and excellent services
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
excellent for tasting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Perfect
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