Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Perfect as always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Quality products shipped quickly. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Very good contact with Kanata's customer service. Angélique was very attentive to the delivery problems I encountered due to Chronopost and the relay point. The follow-up was excellent. The products are very well packaged. The little notes in the boxes are also very pleasant. I received everything in perfect condition and enjoyed the poutine! Thanks to Angélique, Louise, and Émilie.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
PERFECTION! Personally, I bought some couic couic and everything is perfect!!! The cheese is delicious! I was able to make an excellent poutine!! yum yum The delivery is super fast! The only small downside is the slightly high price, but as they say... love has no price!!! Thank you kanata you are great!!! I recommend 200%!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Super fast delivery, perfect packaging protecting the products and super quality products. A top team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
super the package was very very well packed and there was also a happy birthday written on the box which is very appreciated! the products are well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Fast delivery and quality products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Everything is perfect, very friendly person, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/10/2020
A product arrived expired, nevertheless, the delivery service is excellent and the products are good, and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Very well designed site: no need to create an account to order. Delivery time: very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2020
Beautiful site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
Deadline respected, order compliant, in short everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
Well-stocked site with quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
Incredible customer service, always available and listening to you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
We really love your products and your site! This is our second order and not the last, that's for sure!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Transport and shipping without problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2020
Too early to give my opinion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Great!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Always on top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Fast delivery to the relay point, quality products I will reorder!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
This site is a pure wonder.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Excellent site for equally good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
You can really find very good things to drink, to eat or to offer on this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Very fast delivery, product very well packaged and meets my expectations. Thank you Kanata!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Perfect fast delivery and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
2nd order at Kanata and in the absence of being able to go to Canada, it's nice to have the products. Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2020
Lack of salt in the cheese and not firm enough. From a pure wool Quebecer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Satisfied with the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Everything is perfect, good quality products, carefully packed for transport, unbeatable shipping times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Very good customer service! Package and greeting card well appreciated!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Excellent products
Very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2020
Unfortunately, when removing the presentation box from the bottle, it is no longer presentable to offer. Moreover, the information on the manufacturing, origins, and tasting method are no longer presented. Furthermore, I am sure there is more cardboard than with the box alone, and by taping the bottom of the bottle, if a glue point remains on the bottom and you place it on a tablecloth, the glue sticks to the tablecloth and it is ruined, even lifting the crystal glasses!!!
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Response from Kanata
Hello,
And thank you for taking the time to give your opinion on this product. If I understood correctly, the bottle inside the cardboard case is no longer presentable, but I do not understand why.
Would it be possible for you to send us photos at [email protected] and to contact us at 02 97 68 15 27? Our team of advisors will surely be able to help you.
Sorry again that you are disappointed, sincerely,
The KANATA team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Fast delivery, quality products as always, they have made our family happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Clear site, simple process, quick processing times, impeccable packaging and exceptional products :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
The delivery is super top. The products are of quality, I really enjoy ordering Canadian products on this site.
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