Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
I had Laure Anne as the preparer of my package and everything is perfect.
The message written on the box warms the heart.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
In every way in line with our expectations, including delivery. Not so common during this confinement period.
Thank you to everyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Excellent products and very fast and careful shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2020
I thought that sheets were supposed to accompany the products as well as a recipe for this Canadian specialty.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
Fast delivery, well-packaged products and quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Always pleasant contacts with Kanata and excellent products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Very satisfied with my order. VERY FAST DELIVERY;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Order received within 48 hours despite confinement
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
The items in my order were super well protected and delivered properly, within the right time slot ... Bravo and thank you, despite this crisis period!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
The products are excellent and delivered very quickly even in this complicated period, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Fast delivery, perfect and ecological packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2020
A lot of choice of Quebec and Canadian products, the quality with it. Excellent for recalling good memories of life over there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
We have been ordering our maple syrup from Kanata for several years. It is excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Products conforming to the order and perfectly packaged. Excellent products, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
A big thank you to customer service, and especially to Emilie for her help and kindness during this order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Hello, this is my 2nd order and frankly impeccable.
Whether it's the quality of the product or the delivery
despite the current pandemic, I was delivered in 2 days with a little note of support for this difficult time.
A big congratulations and all my compliments to the whole team.
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
And for an online store, it's a bit the nerve of the war or the cherry on the cake!
Do you love taking beautiful photos of your tastings or your recipes? Don't hesitate to share them on Instagram: https://www.instagram.com/kanata.fr/ (by tagging @kanata.fr) or on Facebook: Kanata.fr - Quebec in France
Looking forward to reading you, preparing a new order for you, or just wishing you a very beautiful sunny week!
Thank you again for your support and take care of yourself,
Sincerely,
Angélique from Kanata
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Well packaged, in accordance with the super description
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Response from Kanata
Hello,
And thank you for your positive feedback on the Verified Reviews site. We admit, it always feels good!
Feet in Brittany and heart in Quebec, we love to know our customers' feelings, print your lovely messages, advise you ...
So yes, Kanata.fr is an online store; but for almost 15 years, a real bond has been woven between us and our customers, around the love of good things and the Beautiful Province.
That's why it would be very nice of you if you could leave a review on GOOGLE to say what you think of Kanata.fr
Just a click on the following link, some little stars and a little phrase or more (your photos), if your heart tells you to!
GOOGLE REVIEW LINK: https://g.page/r/Cc5KGuiy5_HnEAI/review
Reviews on Google, in addition to helping future Kanata customers get to know us better to trust us, will allow our site to have better visibility on the
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
Difficult to order during confinement, but very well managed by Kanata
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2020
Dear Sir or Madam,
First of all, thank you for your service.
I really appreciated this mead from you. Quebec and more broadly Canada are territories I would like to visit one day.
I rated your service and your product with 4 stars because it truly deserves a greatly favorable review.
5 stars might have been more satisfying for you.
But you know I wouldn't want to mislead you.
A big thank you again and congratulations.
Hats off.
Sincerely.
Daniel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2020
Said very clearly, well classified
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2020
Impeccable as always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
Hello very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2020
Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2020
Easy navigation and delivery on the promised date
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
I appreciated the order tracking because the delivery point had to be requalified due to a data entry error on my part.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
eco-friendly packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
Perfect in terms of delivery and product quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Very pleasant site to surf, order arrived as expected on time, impeccable product quality, very sturdy jug, good tasting syrup. Very protective packaging (you could transport glasses in it) In short, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
Ordered yesterday afternoon, received this morning around 10:30 very satisfied Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
24 hours after ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2020
Very satisfied with products and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Products easy to find on the site, accessible at all prices!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2020
Perfect. As always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2020
Fast and careful shipping. Ordered on Tuesday evening and received on Wednesday noon. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2020
Very satisfied with my order, fast delivery, recyclable packaging. Back from Canada, I was looking for a product and communicating with the team helped me find exactly what I was looking for. Very nice! Excellent ordering experience. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
staff are top notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
ok for everything
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