Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2019
always excellent, delicious quality products and impeccable delivery service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/09/2019
I thought I was buying maple tea from Canada and not from Bangladesh or Sri Lanka.
I think I got fooled
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Response from Kanata
Hello,
Thank you for taking the time to rate this item. Regarding the teas from METROPOLITAN TEA that we import from Toronto in Ontario, it is as specified on our site and on the packaging, black tea from Ceylon. Unfortunately, the climatic conditions in Canada do not allow for the cultivation of this variety of tea. However, they are very high quality: natural essence flavors, real maple syrup, superior quality Ceylon black tea, unbleached bags, a company committed under various environmental and human labels... If you want to taste typically Quebec tea, I invite you to try Labrador tea, which has beneficial properties for health. Looking forward to preparing a new order for you, sincerely, Emilie from Kanata
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2019
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
Your site is great! And everything went well for the purchase and receipt of the products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2019
no particular problem and perfect packaging, bottles very well protected, well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Well-made site, order tracking ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2019
pleasant site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Service always fast and careful!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2019
nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Top top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Very easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Fast and careful shipping!
I missed poutine (we only ate it once a year at the Christmas market in La Défense in Paris) since our move, it was impossible to find it again, so thank you!!!! Yum we are going to enjoy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Very fast shipping… Perfect product and very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2019
The order arrived quickly and well packaged. First quality maple syrup, which is hard to find in France.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2019
Well.
A lot of emails regarding the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2019
good product, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Did not test the product (gift), I can just say that it is compliant, that the delivery was very fast and well protected (bottle of cider)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2019
Always impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Good value for money. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
easy and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
When I go on vacation to Canada, I want to bring back lots of maple treats... but how to do it? By going to Kanata, my order arrives at the same time as me, and I can offer Quebec specialties as if I brought them myself! Everything is delicious, authentic, and delivered in record time! Thank you Kanata!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2019
Clear and easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
Order received very quickly and perfectly compliant. The products are excellent, we are enjoying!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
A clear and easy site; products that seem to be of good quality (to be confirmed after tasting ;o))
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
Everything is simple and the contact at the warehouse is very nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Quality products, sourced from Canada. Fast delivery. Always satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2019
Very good product I recommend, fast delivery, I will reorder from them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
Fast service both for placing the order and the fast and respected delivery time as well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
Fast delivery and well packaged (bottle arrived intact in its box). Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Order received as expected, products already tasted that remind us of the holidays in Canada.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
ultra fast delivery thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2019
Beautiful range of products smelling good of Quebec
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Easy navigation good site In my opinion it lacks a choice of fudges
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
The delivery was very fast and the maple syrup is super good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
I am completely satisfied with both the product (blond maple syrup) and the speed of delivery; Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Very fast delivery well packaged
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