Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 26/05/2019 à 21h07 following a purchase from 21/05/2019

a box of maple syrup arrived "dented".

Translated reviews

Acheteur Vérifié

Published on 26/05/2019 à 18h58 following a purchase from 22/05/2019

Many products out of stock... too bad

Translated reviews

Acheteur Vérifié

Published on 26/05/2019 à 14h41 following a purchase from 18/05/2019

The delivery went well even though the postal services announced a problem when there wasn't one. The package is well protected and everything was simple from start to finish.

Translated reviews

Acheteur Vérifié

Published on 26/05/2019 à 13h26 following a purchase from 22/05/2019

Excellent service nothing to complain about

Translated reviews

Acheteur Vérifié

Published on 26/05/2019 à 08h36 following a purchase from 21/05/2019

Beautiful choice of products, good quality/price ratio, the team is very friendly and very nice

Translated reviews

Acheteur Vérifié

Published on 26/05/2019 à 08h01 following a purchase from 22/05/2019

Perfect service and delivery

Translated reviews

Acheteur Vérifié

Published on 25/05/2019 à 16h06 following a purchase from 20/05/2019

I find the shipping costs too high, and my usual parcel relay was not on the proposed list. A supermarket is not very convenient especially on Saturday.

Translated reviews

Acheteur Vérifié

Published on 25/05/2019 à 15h46 following a purchase from 18/05/2019

Fast and efficient

Translated reviews

Acheteur Vérifié

Published on 25/05/2019 à 14h15 following a purchase from 19/05/2019

Perfect site in every way!!

Translated reviews

Acheteur Vérifié

Published on 24/05/2019 à 14h25 following a purchase from 20/05/2019

Fast delivery in careful packaging. The products correspond perfectly to the description

Translated reviews

Acheteur Vérifié

Published on 22/05/2019 à 21h21 following a purchase from 13/05/2019

Very good site

Translated reviews

Acheteur Vérifié

Published on 22/05/2019 à 19h02 following a purchase from 28/04/2019

Quality and fast delivery. I recommend

Translated reviews

Acheteur Vérifié

Published on 20/05/2019 à 22h45 following a purchase from 30/04/2019

Excellent, responsive and attentive to their customers!

Translated reviews

Acheteur Vérifié

Published on 20/05/2019 à 09h21 following a purchase from 14/05/2019

Product out of stock but once available Kanata informed me. Bravo for the follow-up.

Translated reviews

Acheteur Vérifié

Published on 19/05/2019 à 18h21 following a purchase from 13/05/2019

The items, the packaging, the dates, all these criteria are perfect - but I don't understand - why don't you send us a summary of the order - it's for a banking point of view - for the items I haven't tasted them all

Translated reviews

Response from Kanata Published on 20/05/2019

Hello,
We thank you for your various feedback for Kanata.
Regarding the summary of your order, in an effort to reduce waste, Kanata like many online sales companies, has chosen not to systematically print the invoice in each of its packages. Many customers throw them away without looking at them... However, you can find and print your invoice from your customer account on our site. Next time you place an order, feel free to comment that you would like to receive the invoice in your package. It will be done. Have a nice day, Emilie from Kanata

Acheteur Vérifié

Published on 19/05/2019 à 18h14 following a purchase from 14/05/2019

Excellent

Translated reviews

Acheteur Vérifié

Published on 17/05/2019 à 23h04 following a purchase from 13/05/2019

SUPER!!!!!!!!!!!!

Translated reviews

Acheteur Vérifié

Published on 17/05/2019 à 16h08 following a purchase from 10/05/2019

As always, the delivery time is very fast and respected.

Translated reviews

Acheteur Vérifié

Published on 17/05/2019 à 11h07 following a purchase from 13/05/2019

Perfect, delivery in record time. I recommend

Translated reviews

Acheteur Vérifié

Published on 16/05/2019 à 21h49 following a purchase from 12/05/2019

it's very very good

Translated reviews

Acheteur Vérifié

Published on 16/05/2019 à 19h06 following a purchase from 12/05/2019

Always as fast and well packaged. Too bad there are no more little candies with the maple syrup boxes. Yes, I am greedy

Translated reviews

Acheteur Vérifié

Published on 16/05/2019 à 17h37 following a purchase from 11/05/2019

Highly recommend with eyes closed. Several orders and always satisfied. Keep it up.

Translated reviews

Acheteur Vérifié

Published on 15/05/2019 à 13h04 following a purchase from 11/05/2019

I have already ordered several times from Kanata and the products are excellent. The delivery is fast.

Translated reviews

Acheteur Vérifié

Published on 13/05/2019 à 18h53 following a purchase from 06/05/2019

Great site, very well done.

Translated reviews

Acheteur Vérifié

Published on 12/05/2019 à 21h51 following a purchase from 09/05/2019

Fast shipping, perfect!

Translated reviews

Acheteur Vérifié

Published on 11/05/2019 à 14h07 following a purchase from 08/05/2019

Very Good Site

Translated reviews

Acheteur Vérifié

Published on 11/05/2019 à 01h22 following a purchase from 06/05/2019

impeccable service

Translated reviews

Acheteur Vérifié

Published on 10/05/2019 à 10h39 following a purchase from 05/05/2019

Shipped on the proof date. It's serious.

Translated reviews

Acheteur Vérifié

Published on 08/05/2019 à 20h14 following a purchase from 01/05/2019

Perfect

Translated reviews

Acheteur Vérifié

Published on 07/05/2019 à 18h51 following a purchase from 30/04/2019

Good choice of maple syrups and other Canadian products at reasonable prices. I recommend!

Translated reviews

Acheteur Vérifié

Published on 06/05/2019 à 17h06 following a purchase from 01/05/2019

Very happy

Translated reviews

Acheteur Vérifié

Published on 04/05/2019 à 17h20 following a purchase from 28/04/2019

Always delighted, never disappointed! Fast, careful service. You should try it!

Translated reviews

Acheteur Vérifié

Published on 03/05/2019 à 23h06 following a purchase from 27/04/2019

product choice, affordable prices, quality of products

Translated reviews

Acheteur Vérifié

Published on 03/05/2019 à 19h20 following a purchase from 29/04/2019

Excellent site I discovered some of these products in Quebec, delighted to find them again

Translated reviews

Acheteur Vérifié

Published on 03/05/2019 à 17h22 following a purchase from 19/04/2019

Efficient and fast.

Translated reviews

Acheteur Vérifié

Published on 03/05/2019 à 14h37 following a purchase from 28/04/2019

Fast, products well packaged and true to the description...

Translated reviews

Acheteur Vérifié

Published on 03/05/2019 à 13h01 following a purchase from 29/04/2019

Nothing to say, fast delivery no issues

Translated reviews

Acheteur Vérifié

Published on 02/05/2019 à 19h33 following a purchase from 27/04/2019

too many good things. One must be reasonable

Translated reviews

Acheteur Vérifié

Published on 02/05/2019 à 00h03 following a purchase from 27/04/2019

Clear and complete

Translated reviews

Acheteur Vérifié

Published on 01/05/2019 à 19h33 following a purchase from 27/04/2019

Super ..fast, no criticism

Translated reviews