Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2019
Very good products delivered very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2019
cool
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2019
serious site. order always in order. Moreover, I have been a customer for some time and have never had a problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2019
Fast shipping
Well packaged
Quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2019
ordered beers and everything arrived in Iceland. excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
fast delivery, compliant with a gift, thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2019
I had requested to be notified as soon as the product was available: that was done. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
Very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2019
Bottles very well packaged. Everything arrived in very good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
The best of Quebec at the click of a button
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
Products meet my expectations and express shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
Always very satisfied with the products, and a very fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2019
good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2019
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2019
Fast delivery and very good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2019
super site interesting prices and real Canada at home and not fake products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2019
100% IMPECCABLE, SAFE AND RELIABLE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2019
super thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/03/2019
when ordering, the products are in stock, and then the order is placed, strangely they are no longer there
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2019
Already several orders with Kanata, very secure and serious site with exceptional tracking. Moreover, quality products delivered quickly
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2019
Excellent, I have been ordering this maple for a long time, I discovered the farm while visiting Quebec. Impeccable delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2019
Good but not always the desired quantity.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2019
The site is clear, the delivery is very fast. Some prices may be a bit high but the products are of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
Very good shipping and very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2019
Quick handling, delivery on the scheduled day. Nothing to say!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2019
One of the products arrived with the glass broken and pieces of glass inside, so inedible :(
Otherwise, the other products are great!
The order was held for a while, reason unknown
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
Great site, very good products! Package arrived very quickly! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
Reactive team, deadlines respected,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2019
fast shipping, well packaged, compliant with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2019
Fast shipping, well packaged products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Good product, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
good products and fast delivery, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
I recommend this serious site that offers quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Very good, found the items easily
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
very satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/03/2019
my pickup point was not available, they delivered my package to another pickup point without asking me beforehand if the pickup point chosen by Kanata was suitable for me... result I have to travel to a pickup point not at all close to my home, it's a shame
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Response from Kanata
Hello Madam,
We understand your dissatisfaction and we apologize even if the problem encountered is not our fault. As agreed, we delivered your KANATA package to the selected pickup point, namely TELTECH in Créteil.
According to CHRONOPOST, this pickup point has been closed for several days in a row, forcing them to deliver your order to the nearest pickup point. Unfortunately, depending on the regions, this choice imposed on us by Chronopost's terms and conditions is not necessarily suitable. We have reported the information to Chronopost. We will keep you informed if they follow up on your case.
We hope, however, that this did not prevent you from enjoying the tasting of your products?
We renew our apologies and wish you a good weekend, sincerely, The Kanata team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Serious
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