Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 2, 3 and 5 stars

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C
Carole L.
Rating: 5 out of 5
following a purchase from 28/04/2025
Very fast delivery of delicious and typical products
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Marc-Olivier S.
Rating: 5 out of 5
following a purchase from 01/05/2025
Fast and compliant delivery.
Reasonable prices
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Christophe L.
Rating: 5 out of 5
following a purchase from 30/04/2025
Everything is perfect! No issues
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Alain P.
Rating: 5 out of 5
following a purchase from 24/04/2025
Always on top
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Jean-Claude L.
Rating: 5 out of 5
following a purchase from 24/04/2025
Quality products. Excellent service. Speed of delivery.
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Cathy D.
Rating: 5 out of 5
following a purchase from 25/04/2025
Everything is ok.
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christophe M.
Rating: 5 out of 5
following a purchase from 23/04/2025
Very well made site
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Arixon A.
Rating: 5 out of 5
following a purchase from 23/04/2025
Very satisfied
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Lowther G.
Rating: 1 out of 5
following a purchase from 22/04/2025
This is a very disappointing service. I paid for three bottles of whisky and they charged my credit card. I received no email and I did not receive the whisky either. I have no idea what is happening.
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Response from Kanata
Hello, We are sincerely sorry to learn that your experience with us has been disappointing. Your situation is concerning and we completely understand your frustration. I will forward this to customer service to facilitate our exchanges. Please do not hesitate to contact us either by email at [email protected] or by phone at 02.21.02.23.55 for additional information about your order. Best regards, The kanata.fr team
C
Christiane L.
Rating: 5 out of 5
following a purchase from 18/04/2025
Always impeccable - very pleasant this little signature from the packer-
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Laetitia D.
Rating: 5 out of 5
following a purchase from 19/04/2025
Very very good, fast delivery
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Claire G.
Rating: 5 out of 5
following a purchase from 21/04/2025
Not bad to see over time
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Pascal M.
Rating: 5 out of 5
following a purchase from 19/04/2025
First order on the Kanata site and I am not disappointed. Great product, fast order and delivery, and I appreciated the little note and drawing in the box.
I really recommend.
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Jean jacques B.
Rating: 5 out of 5
following a purchase from 20/04/2025
Great
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Nathalie C.
Rating: 5 out of 5
following a purchase from 15/04/2025
Very good product.
Fast shipping with a very nice little card.
A bit expensive
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Nathalie P.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very good products, I particularly recommend the delicious maple syrup and the maple herbal tea (Tipi brand).
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Samuel M.
Rating: 5 out of 5
following a purchase from 12/04/2025
Super excellent variation of products available.
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marie-caroline C.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very fast delivery, original and quality product, very neat gift packaging, impeccable
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Marie Dominique P.
Rating: 5 out of 5
following a purchase from 13/04/2025
fast delivery and always a nice little drawing that reflects the good atmosphere of this site
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Agnès R.
Rating: 5 out of 5
following a purchase from 11/04/2025
As every time everything went well. order, delivery etc....
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Marie-Line V.
Rating: 5 out of 5
following a purchase from 11/04/2025
Everything is always great
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Ludovic D.
Rating: 5 out of 5
following a purchase from 10/04/2025
Always satisfied very good whisky but be careful to pack the bottles well next time thank you
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eveline B.
Rating: 5 out of 5
following a purchase from 05/04/2025
OK all good
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Mireille P.
Rating: 5 out of 5
following a purchase from 03/04/2025
Ease of navigation on the site, wide choice of products.
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Bernard D.
Rating: 5 out of 5
following a purchase from 05/04/2025
Very welcoming and friendly site.
The explanations given are really interesting, especially for the research I did there.
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Cecile L.
Rating: 5 out of 5
following a purchase from 27/03/2025
Top - products I love
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Willy L.
Rating: 5 out of 5
following a purchase from 03/04/2025
Superb whisky
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OLIVIER P.
Rating: 5 out of 5
following a purchase from 29/03/2025
On-time delivery, well-packaged parcel/risk of breakage
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Hubert C.
Rating: 5 out of 5
following a purchase from 04/04/2025
Quality Quebec products - Very friendly team - Fast delivery
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Philippe D.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very good products, fast and careful shipping
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Elisabeth P.
Rating: 5 out of 5
following a purchase from 31/03/2025
Reliable and fast service
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Roland F.
Rating: 5 out of 5
following a purchase from 29/03/2025
Always on top. Fast and well packaged.
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Florence F.
Rating: 5 out of 5
following a purchase from 28/03/2025
Order made very quickly the site is very well done
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Emilie M.
Rating: 5 out of 5
following a purchase from 28/03/2025
Top products and fast service
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Isabelle M.
Rating: 5 out of 5
following a purchase from 26/03/2025
Very good.
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D
denis F.
Rating: 5 out of 5
following a purchase from 25/03/2025
ordered easy to do the site is ergonomic.
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Corentin P.
Rating: 5 out of 5
following a purchase from 22/03/2025
Fast shipping and well protected with a nice little note from the preparer! I recommend
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Vincent M.
Rating: 5 out of 5
following a purchase from 22/03/2025
perfect
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Yohan D.
Rating: 1 out of 5
following a purchase from 26/03/2025
Does not taste like real poutine cheese, the sauce is way too salty
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marc P.
Rating: 5 out of 5
following a purchase from 21/03/2025
Good products
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