Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Very good.
Sometimes you have to search a bit for the classics because there are more and more products for sale but it's a joy to find the Inuit products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
Order prepared and delivered very quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
very good site, easy to find what you are looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2023
The site is intuitive and well built.
I really enjoyed browsing your site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
Nothing to add, no I have nothing to add
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2023
Hello to the team it's not against you, but against Chronopost they are not serious and should perhaps monitor their employees a little more. Because the package from December 10 I did not receive, because they lost it. But for Kanata, a big thank you for your seriousness. You reacted well by sending me another package, which is not complete but I understand because there were stock shortages in the meantime. But during the end of year celebrations, it's understandable the products are so good congratulations to all of you. Happy holidays to the team.
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Response from Kanata
Hello, We understand your dissatisfaction following the first delivery with Chronopost. During busy periods like the end of year celebrations, there can be some issues with carriers. We are glad to have been able to react quickly by sending you another package, even if it was not complete due to temporary stock shortages. We are pleased that despite these unforeseen events, you enjoyed our products. We would like to thank you for your understanding and support. Best wishes! Emilie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good I didn't know it and I think my gift will have its little effect under the tree. Fast and careful delivery I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
Fast and impeccable delivery, nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
Very pleasant and easy to use site. Fast shipping, products well protected. Very nice little message inside.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2023
Frozen poutine kit product not to be refrozen, too bad, it requires extremely fast consumption or too fast
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Response from Kanata
Hello, Thank you for your feedback. On the product sheet, we clearly mention that our poutine kit is frozen and should not be refrozen and that it should be consumed quickly. For your next order, feel free to choose a frozen delivery to give you more time to consume the cheese. Best wishes! Emilie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
Product compliant, well packaged and fast shipping
And nice drawing inside the box. It will please the recipient at Christmas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
easy and practical for searches
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
Easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
super happy with my products that remind me of my stay in Canada
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
Nothing to report, clear site and meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
Order always compliant and the little note on the box is so pleasant.
Thank you
Fast delivery, very protective packaging: thanks to the preparing caribou!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Super easy and fun site
No payment issues
Delivery perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
The gift box is beautiful! Delivery always on time and products in excellent condition!
I recommend 100%
The products are great!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2023
Site ok.
But delivery method and bottle protection need to be reviewed.
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Response from Kanata
Hello, We are sorry that your first package was damaged during delivery. During the end of year period, packages can be mishandled by delivery services. However, we strive to protect our bottles as best as we can during shipping. Despite the inconveniences related to delivery, we sincerely hope that you still enjoyed the beers you received. Best wishes! Emilie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Always fast and friendly!
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Response from Kanata
Thank you François, have a pleasant end of year celebration
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2023
Top in all aspects: choice, quality of products, value for money, ease of ordering, fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
fast and efficient, I recommend
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Response from Kanata
★★★★★ Thank you for your stars and your recommendation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
I found on this site the gin I was looking for, at a competitive price, fast delivery
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Response from Kanata
Thank you for your message, happy holiday season
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
Very nice site, beautiful presentation, too bad some products are not available for a Christmas purchase... good packaging and very fast shipping, the products will be a Christmas gift, so not yet tasted.
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Response from Kanata
I hope this gift will bring pleasant surprises during tasting. Have a good holiday season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
The delivery was super fast. I recommend this site
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Response from Kanata
★★★★★ Thank you, have a happy holiday
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2023
Package never received 3 phone calls No refund
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2023
Always very satisfied and my order has only met my expectations! Thank you and to do again
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Response from Kanata
Thank you for your recommendation and your loyalty. Have a great holiday season
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2023
Very good service. Fast shipping. Quality product
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Response from Kanata
Thank you Happy holidays
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
good site - package always well secured - delivery times top
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Response from Kanata
I will pass your message to the whole team. Thank you and have a joyful holiday season
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Fast delivery, perfect product, it's perfect
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Response from Kanata
Thank you for your message
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Navigation is very easy and there is a choice, it's great
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Response from Kanata
★★★★★ Thank you, have a joyful holiday
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2023
Fast delivery, the boxes are very beautiful and I love the surprise box. The little note in the package and on the package is great
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Response from Kanata
⭐⭐⭐⭐⭐ Thank you for your kind message, I will pass it on to the whole team. Have a good holiday season
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Effective quick
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Response from Kanata
Thank you ⭐⭐⭐⭐⭐
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2023
I made a gift for Christmas and it arrived in 24 hours. That's great
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Response from Kanata
As fast as a caribou. Glad you like it. Have a good holiday time.
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