Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
it's always a perfect service - with that little word that always brings joy - thank you
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Response from Kanata
Thank you Christiane We love sharing our good mood
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2023
Good
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Response from Kanata
Thank you Guylaine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2023
Delighted with my purchase on Kanata!
Order processed and received very quickly. Good choice of products, attractive prices.
I highly recommend!
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Response from Kanata
Thank you for your message Jean-Marc Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2023
I don't go to the site much because I always order the same product
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Response from Kanata
Thank you Laurence Have a good day!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2023
received quickly, well packaged and very competitive price, I recommend!
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Response from Kanata
Thank you for your feedback Franck Have a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2023
Very good, but there is too much maple syrup
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Response from Kanata
Thank you for your feedback Michel For your next order, I suggest the Sortilège Prestige, a 7-year-old whisky with maple syrup, less sweet and more smoky.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
A very good site, a top team
I recommend
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Response from Kanata
Thank you for your feedback Océane
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2023
nothing to say
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Response from Kanata
Thank you Frederic
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
Excellent
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Response from Kanata
Thank you Angélique
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2023
Perfect!
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Response from Kanata
Thank you Jacques
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/07/2023
Product never received
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Response from Kanata
Hello, We have received your comment. To track your order and understand the non-delivery, I will contact you by email for a quicker exchange. Do not hesitate to reach us by email at [email protected] or by phone at 02.21.02.23.55 Best regards, Emilie from KANATA
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
As usual, the products are always top-notch and the delivery and package tracking are perfect
I recommend the KANATA site
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Response from Kanata
Thank you for your feedback Alain
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2023
very good
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Response from Kanata
Thank you Eric
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
Always very satisfied. Very very good products. Well packaged and fast shipping. Nice little note. Thank you Émilie!
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Response from Kanata
Thank you for your message Beatrice Have a nice day!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
This is not my first order with Kanata, and I have never been disappointed!
Impeccable service, little notes slipped in the package to have a good day!
The delivery is fast too.
I recommend!
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Response from Kanata
Thank you for your message Céline Have a nice day!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Always good products and souvenirs from the province of Quebec
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Response from Kanata
Thank you for your feedback Laurent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Really very good, beautiful discovery and good quality products, a trip to Canada directly at home
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Response from Kanata
Thank you for your message Jonathan KANATA, the relay point of Canada in France
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
The ROCKET candies discovered at Juno Beach
Compliant products and arrived very quickly
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Response from Kanata
Thank you Florence
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
As usual,
The Kanata team is very fast and their packaging is more than reasonable.
The products are always of quality, I highly recommend!!!
Thank you Kanata
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Response from Kanata
Thank you very much for your message Jean-François Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Fast and careful delivery
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Response from Kanata
Thank you Michèle
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Good choice of fairly varied products, very fast delivery, good packaging so arrived in good condition
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Response from Kanata
Thank you very much Camille
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Fast and compliant
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Response from Kanata
Thank you Christophe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Always a pleasure to order from Kanata: fast delivery, very well packaged products and always so good
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Response from Kanata
Thank you very much Dominique Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Fast delivery!
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Response from Kanata
Thank you Marie France
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Perfect!!
Quality products, fast delivery.
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Response from Kanata
Thank you Guilhem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Everything is perfect and the products are excellent, also very well packaged to avoid shocks, the little drawing on the box makes its effect
I will order from Kanata very soon!!
Be careful with Chronopost who does not deliver at all to the requested relay point. Maybe in the future work with other more serious carriers.
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Response from Kanata
Thank you for your message Anthony We do our best to satisfy your experience on our website Do not hesitate to contact us if needed [email protected] 02.97.68.15.27
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Ease of ordering. Excellent value for money. Speed in delivery. Good products.
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Response from Kanata
Thank you for your feedback Jean-Paul
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2023
Very good communication with customer service.
Very attentive and efficient person.
It's a company I would recommend without hesitation and moreover the products are of very good quality.
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Response from Kanata
Thank you for your feedback André Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
An ultra-fast delivery, packaging done properly, and, cherry on the cake, a handwritten note even inside the box. A small attention that makes all the difference. Bravo!
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Response from Kanata
Thank you very much for your message Jissé
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Fast delivery, secure packaging, impeccable products
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Response from Kanata
Thank you for your feedback Dominique
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Very good, impeccable service, careful and attentive. I recommend!
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Response from Kanata
Thank you for your feedback Frederic
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2023
Nothing to complain about. Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Very good even for browsing
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Response from Kanata
Thank you for your feedback Ludovic
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
I am in Canada and it's a great way to send gifts to family.
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Response from Kanata
Thank you Guillaume KANATA, the relay point of Canada in France!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
only downside,... delivery too expensive Unfortunately
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Very good
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Response from Kanata
Thank you Fabien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2023
The site is very smooth and very clear
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Response from Kanata
Thank you Dominique Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Perfect
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Response from Kanata
Thank you Sabrina
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Very good fast delivery, products well packaged and corresponding to the photos on the site
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Response from Kanata
Thank you for your feedback Delphine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
Top notch, hyper fast and careful delivery, the little extra that makes the difference: the little drawing!!!! A big thank you
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Response from Kanata
Thank you Amandine We are not confirmed artists but we love to share our good mood
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