Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Everything went well as always,
We are eagerly awaiting the availability of the very dark maple syrup jugs of 1L,
See you very soon then: we can't do without it
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/02/2022
Disappointed because the poutine cheese purchased cannot be frozen while I made sure not to take frozen cheese. It would be good to specify this on the site, because knowing this I wouldn't have ordered a kilo, which must be consumed before February 13.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Very efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Everything is perfect.
Quality of packaging
Quality of product
Speed of shipping
(Could you offer discounted prices for 3 or 6 bottles?)
Have a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
clear, neat and precise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Fast delivery, package in very good condition, a little personal touch with the appreciated felt! A big thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Easy navigation on the site, order delivered on time, and my family very happy in France!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Order delivered quickly, the site is easy, I quickly found the product I was looking for. I recommend.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2022
Scam, I received nothing knowing that you have my phone details you could have called me.. I paid for a product that I never received..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
Phone - I tried several times to call you at the given numbers, but they hang up immediately, even if we can't talk to someone, with the time difference it would have been nice to be able to leave a message. Bank transfer - the postal address of the company was missing, and the postal address of the credit agricultural. So the agricultural transfer did not go through. I cannot give a rating to a product that I chose for third parties, but that I have not received and examined myself.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Fast shipping. Product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Very efficient, excellent and very nice. The + is the available customer service. I would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Very good products and delivery service, thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
I love Kanata because it allows me to introduce my French family and friends to products from home in Quebec.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Simple ordering process, carefully prepared with fast delivery. Glass products are very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
(Very) fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Customer service easily reachable and very responsive. Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Very fast delivery and availability of sought-after products (maple syrup).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Very good products, fast delivery and always a little note from the person who prepared the order and on top of that I received a gift (thank you).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2022
I usually order from Kanata; very good products; however, shipping costs have become exorbitant, over 8 euros for a package of less than 100 grams; it's significantly more than equivalent merchant sites; my order could wait a few days, no urgency; for 4 packets of herbal tea, that's really too expensive; I will look at the competition; the person I spoke to on the phone told me that it was the same shipping rates everywhere, which is entirely false.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
For my first order, nothing to complain about. Careful packaging with a little personal note…
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Fast and careful delivery, as always. Wisky spell: a wonder.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Very good product, fast delivery, good team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Package arrived very quickly. Very good idea to replace the plastic protection of the products with paper and cardboard and thank you for the traditional little note left by the preparer inside the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2021
A bit disappointed with the customer service follow-up, I sent a request via the link on the site to which no one responded. There were only 23 packages in the box offered to our family in France.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2021
nothing to say - perfect - Thank you for your wishes and this lovely little drawing of the moose - receive my sincere ones to the whole team -
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/01/2022
Fast and efficient service! But two products are missing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Choice of products (maple syrup), site ergonomics, fast delivery, everything is great at Kanata and the experience is pleasant. I am a regular customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
I sometimes find it hard to remember how to find, for example, blueberry juice...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Very fast and very personalized fresh, pure happiness!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Very fast shipping, perfect package with a nice note
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Well done, pleasant to use
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