Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2019
Very good products. Canadian delights packaged and delivered with care. I recommend. Why deprive yourself!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2019
I have nothing to say, everything pleases me, the package is correct, I am delighted, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2019
I have been ordering from you for several years 10 to 12 bottles of maple syrup.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2019
Package received quickly and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2019
Sending photos of the composed gift basket. Greatly appreciated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2019
A grocery store that is full of Quebec products, especially Unibroue beers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2019
I loved the eco-friendly packaging! Bravo! The beers are always of very high quality! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
Very fast delivery and perfectly packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Very good site - Nice presentation of products and very precise description of these products. I really like it and I will definitely come back: I am QUEBECER.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2019
Products that seem to be of quality, customer service following an error in the order very responsive and pleasant. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2019
serious deadlines respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2019
Fast order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2019
Very good, thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
Very satisfied with the products and also with the phone follow-up after forgetting a discount, but everything was resolved quickly and efficiently.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
Very responsive and great customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
very Canadian and reminiscent of beautiful Quebec :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
Great choice of products. Simple order (possibility to set an alert in case of stock shortage), fast and careful delivery (products very well packaged). Impeccable delivery tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
Super fast reception and well-protected bottles
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
responsive - friendly - serious - very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
The site is clear, easy to use and user-friendly. I am not an Internet expert and I find my way around quickly and without any difficulty.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2019
Everything went well with this order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2019
A bit disappointed with the shipping of this order. Average packaging of beer bottles, one of the bottles was broken when I opened the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2019
Fast, faithful to the order and well packaged. Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
very pleasant and complete!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
I had some issues with the delivery but it was due to the delivery service (Chronopost). Despite these issues, Kanata was very attentive. They responded to me very quickly and resent the package each time until I received it. The package arrived in perfect condition, the bottles were well packaged and were not at risk of breaking during delivery. They also changed delivery services to avoid further issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Always very satisfying to order from Kanata. But there could be more Canadian products...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2019
Products unavailable anywhere else but in Canada!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
Very good site with quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
Fast delivery, well-protected package and excellent product (maple syrup)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
site offering original Canadian quality products. Clear and easy to navigate and order. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
Good and very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
Perfect! Excellent products, responsiveness in exchanges and speed. Careful packaging too! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
superb quality the same product as buying on site. Just price for a quality product reasonable and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Fast and efficient delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
No problem, the package arrived very quickly.
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