Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2017
very careful, fast, to be known
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Fast delivery, product as described, no issues so impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2017
positive point: the possibility of having Canadian products delivered directly to your home within 24 to 48 hours negative point: like all intermediaries, Kanata takes a margin on the products, so they are necessarily much more expensive in the end than if we buy them on site... but well... that's the game...
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Response from Kanata
Hello and thank you for your review! We are happy about your positive point and simply wish to "moderate" your negative review. It should be noted that importing products from Canada by container, as we do, is subject to taxes and customs duties from the French state / European Union. These taxes can sometimes be up to 30% on certain products and that is mainly what increases the prices... However, we are fortunate to have very significant volumes, which allows us to generally have the same pricing as producers directly in Canada (as in France, you will find very different prices depending on the quality of the same product, this applies to the products we import which are mostly 1/ from small producers and 2/ of very high quality). Thank you again, very nice tasting and see you soon! :) The Kanata team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
very good, order placed very easily and received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Very easy to use and to place orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Site where you can find very good quality Canadian products, simple and clear site, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2017
very clear and good products available.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2017
I order quite often and I am never disappointed and for once I had a lovely salesperson on the phone!! Don't change anything, you are on top and the prices are accessible, see you soon, best regards, William
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
The shipping was very fast and the order well packaged (the bottles were perfectly protected), I am completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Perfect, order placed on Friday morning, received Saturday noon. Faster, it can't be done, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2017
Order sent and received quickly in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2017
Very good site. Quality products and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
Fast and of good quality! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2017
Perfect. Delivery as promised and very fast. Don't change anything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2017
Efficient and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
The superior beer and the best company! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2017
good site, quality product, fast and careful delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2017
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2017
Excellent service and well-packaged bottles. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
diversified products, a bit more expensive than in Canada itself but it's imported!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
I am very happy I would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2017
Very good and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2017
Shipment compliant just a bit longer than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2017
Delivery compliant, fast and very well protected. Efficiency of the IT service following issues with my account. I highly recommend KANATA
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2017
Always very well served
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2017
Competitive prices. Fast delivery, good communication of the different stages of the order.
The packaging is foolproof!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2017
Delivery speed (2 days after placing the order)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2017
Nothing to complain about. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2017
Very good, easy to use site and good reference of a range of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2017
The shipment is fast and the products are packaged with care (not over-packaged, just what is needed).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2017
Excellent, fast with good tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2017
Very fast shipping, clean packaging, impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2017
Very good. Too bad there is no maple coffee
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2017
Satisfied with my purchase Good products and careful packaging!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2017
Fast shipping, well packaged, simple and clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2017
Very satisfied with the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
The product is perfect, I will order even more later, well done!
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