Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Thank you for your feedback Herve Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Everything is perfect from the order to the delivery! With a little appreciated artistic wink ;)
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Response from Kanata
Indeed, we are not all very skilled in drawing, but we have the gift of making you smile! Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
I love Kanata because when I want to send Quebec products to my family, friends, this site is practical and well-stocked and the delivery is fast
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Response from Kanata
Thank you for your kind message Jessica Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Very good site
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Response from Kanata
Thank you for your feedback Nicholas Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
Very happy with my order, products well packaged, fast delivery.
Thank you for your drawings
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Response from Kanata
Thank you Simone We love making drawings to share a bit of our good mood Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2022
Mixed review. I must say that the delivery by Chronopost brings down the score given that with a delay of 96 hours I requested a cancellation and a refund of my order to see as it has not been done to this day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Thank you for everything. I appreciated your drawing and the signature on the package. I recommend 200%
Don't change anything. Happy New Year to the whole team. Best regards. Michel
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Response from Kanata
Thank you Michel for your kind and encouraging message. I will pass it on to the whole team. Have a pleasant year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2022
great!
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Response from Kanata
Thank you Dominique!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Fast, efficient and quality products
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Response from Kanata
Thank you for your feedback Alexandre Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Products always of very good quality, delivered well packaged and with a little personalized note
Super
Keep it up
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Response from Kanata
⭐⭐⭐⭐⭐Thank you Nicholas for your kind message. Have a pleasant year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Wide and appetizing choice. Orders received quickly and in perfect condition.
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Thank you Rémi for your stars Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
This site offers a ton of all kinds of items, it's a Tabarnak cave!
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Response from Kanata
Thank you Céline for your positive feedback. We try to offer a wide range to satisfy as many fans of the land of caribou as possible!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
First order on the site for a delivery to a friend.
The delivery was very fast with good tracking, just a last-minute change of the Chronopost pickup point.
My friend who received the package (a bottle of Sortilège whisky) told me that the bottle was well protected.
I am therefore very satisfied and think this will not be the last one as we love Canadian products in the family.
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Response from Kanata
Thank you Patricia Indeed, we recycle all our boxes to pack your bottles, a recycled and recyclable packaging. Our environmental impact is at the heart of our activity. Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Ordered from Canada for my family everything went very well the order was prepared sent and received in extremely short time well done!
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Response from Kanata
Thank you for your feedback, Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Despite a product that was no longer available, the customer service which is very friendly is very responsive called me during the day and I received a product of the same brand the next day. Quality service, thank you.
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Response from Kanata
Thank you for your message Alexandre Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
We who would like to introduce the culinary specialties and flavors of our country of adoption, had not found an alternative to postal packages that are likely to get lost or be confiscated by customs. Kanata offers this service at a reasonable cost and was also able to deliver quickly during the Christmas period. We are recurring customers because we have been very satisfied with the service for several consecutive years!
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Response from Kanata
Thank you for your message Christophe Best Wishes 2023!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2022
Navigation on the site: easy. The packaging was probably a bit tight because the bottle was broken. Customer service very good. For the rest, it was a gift, so I hope it will be appreciated.
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Response from Kanata
Thank you for your feedback Yvonne Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
The packages arrived on time and in perfect condition. Excellent compromise to let family and friends in France enjoy Quebec products without paying a fortune for shipping, without even being sure it will reach its destination. I have ordered from Kanata several times and regularly recommend it. Moreover, the managers are responsive to questions and issues!!
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Response from Kanata
Thank you Poyac, We are very pleased! Best Wishes 2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
I really enjoy placing orders with Kanata for my parents who are in France. The products are very varied and at a good price. Never had any problems with ordering or delivery. I highly recommend!
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Response from Kanata
Thank you Audrey, We are the bridge between Canada and France Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Order perfectly handled. Top packaging. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
Totally satisfied!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2022
Satisfied with the order overall. 1 bottle was unwrapped at the cork and a few drops leaked. The bottle was not damaged. I still recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
Fast delivery, products well protected and a personalized note when opening the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Very good products, really fast delivery and adorable staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Perfect, meets my expectations thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Very user-friendly site, order received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2022
I would have liked to know that the people to whom I was giving the gift did not receive a coupon to pick up the package. I understood quite late that I had to send them my confirmation by email.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
I am delighted with this purchase for my dad's Christmas, the package arrived very quickly and very well packaged. My brother has been living in Montreal for many years and even, since this year, has dual nationality, thanks to you we can share some treats in common, thank you!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Fast delivery, impeccable service, I loved your message in the package and the advice to check the package on the wrapping. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Arrived on time and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Very good products. Delivery is always very fast.
I use the Kanata site to send products from Quebec to my family in France.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
compliant product, very interesting price, very fast delivery, top packaging, I recommend Kanata.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Super happy my parents loved it. I had a problem with Chronopost completely independent of the Kanata site. And yet they reacted quickly and perfectly. Thank you again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Very good product and very good service. It would have cost me much more to buy my products here in Quebec and then send them to my family in time for Christmas.
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