Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Clear and efficient navigation, very fast delivery (less than 48h). Packaging with a little note that always makes you happy! Small downside; some beers had their bottles damaged (glass a bit scratched). I know they are normally recycled, that might be the reason, or perhaps a high demand (due to the closure of bars) at Unibroue that forced them to use more damaged bottles than usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Order received in less than a week and a little note that always makes you happy. :) I just have to taste the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Perfect! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Always perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2021
Simple and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Extremely fast delivery. A little note in the package is very pleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Always satisfied. Fast delivery, careful and always a friendly word in the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
I can only give them 5 stars - for friendliness - a little note or a little drawing! - inside the package from the packers - it always makes you happy - I recommend this store - for the quality of the items and their friendliness over the phone as well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Great experience... And finally cheese curds in France... little goodies in the package, little note on the box. Fast delivery, super experience to repeat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Great! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Everything was perfect. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
No problems with the order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Easy and convenient, the products are categorized.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Fast delivery and very good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very happy with my order. Delivered on time, quality products. See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very good amber maple syrup product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Speed and quality are on point!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
This is not the first order I make, always as fast, quality products and the little extra that makes you happy, the kind note from the person who wraps it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
A perfection!!! Thank you Kanata!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
I don't lose weight with this site but I love it!! Well packaged with the name of the person who prepared it for you. Apart from the Chronopost price being too high for my taste (14€), I am delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
I couldn't pay online because I was ordering from abroad. I did everything by phone, super service and ULTRA FAST delivery!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Faithful for many years to your products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Super fast shipping, a big thank you to Ewan the caribou for the package :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Good follow-up, package very well wrapped, little note left on the package... Really appreciated, the recipient was delighted! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
It was perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Extra beer!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
It's OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
As usual, great packaging to preserve the good products during travel. Top-notch, I recommend and thank you for the little note!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Fast delivery as always!! Another competition poutine to come
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Very good service and fast delivery. I highly recommend!
Several orders to my credit and never disappointed so far.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Order gifted to my family, they were delighted! Big plus for the chocolate cranberry spread and the maple cookies!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Fast delivery and especially a package without plastic.
It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Perfect except that it didn't seem to me that I ordered it in dark but in light?
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Response from Kanata
Hello,
Thank you for your feedback! After checking, you did indeed order the Dark. We might have made a mistake too... ;) In this case, don't hesitate to contact us with a supporting photo.
The Dark syrup from La Ferme Martinette is not very strong. Feel free to use it in cooking! Looking forward to preparing your next order of Doré (formerly light)!
Best regards, The Kanata team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
First poutine since our return to France!
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