Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 03/06/2019 à 13h46 following a purchase from 29/05/2019

Always satisfied

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Acheteur Vérifié

Published on 02/06/2019 à 15h52 following a purchase from 28/05/2019

Order as expected, well packaged, arrived on time. Nothing to complain about

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Acheteur Vérifié

Published on 31/05/2019 à 19h46 following a purchase from 24/05/2019

A site where you can get authentic products of very good quality from Canada. The Chaga tea in particular is a health bomb.

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Acheteur Vérifié

Published on 31/05/2019 à 08h04 following a purchase from 24/05/2019

Very very good

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Acheteur Vérifié

Published on 30/05/2019 à 15h56 following a purchase from 25/05/2019

Lots of choices. Good products

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Acheteur Vérifié

Published on 28/05/2019 à 13h17 following a purchase from 22/05/2019

Perfect. Impeccable service

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Acheteur Vérifié

Published on 27/05/2019 à 17h06 following a purchase from 21/05/2019

the promo code mentioned in the email did not work. Fortunately, after a phone call to Kanata, they gave me another code that worked!

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Acheteur Vérifié

Published on 27/05/2019 à 15h29 following a purchase from 23/05/2019

Very effective in every way

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Acheteur Vérifié

Published on 26/05/2019 à 21h07 following a purchase from 21/05/2019

a box of maple syrup arrived "dented".

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Acheteur Vérifié

Published on 26/05/2019 à 18h58 following a purchase from 22/05/2019

Many products out of stock... too bad

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Acheteur Vérifié

Published on 26/05/2019 à 14h41 following a purchase from 18/05/2019

The delivery went well even though the postal services announced a problem when there wasn't one. The package is well protected and everything was simple from start to finish.

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Acheteur Vérifié

Published on 26/05/2019 à 13h26 following a purchase from 22/05/2019

Excellent service nothing to complain about

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Acheteur Vérifié

Published on 26/05/2019 à 08h36 following a purchase from 21/05/2019

Beautiful choice of products, good quality/price ratio, the team is very friendly and very nice

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Acheteur Vérifié

Published on 26/05/2019 à 08h01 following a purchase from 22/05/2019

Perfect service and delivery

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Acheteur Vérifié

Published on 25/05/2019 à 16h06 following a purchase from 20/05/2019

I find the shipping costs too high, and my usual parcel relay was not on the proposed list. A supermarket is not very convenient especially on Saturday.

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Acheteur Vérifié

Published on 25/05/2019 à 15h46 following a purchase from 18/05/2019

Fast and efficient

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Acheteur Vérifié

Published on 25/05/2019 à 14h15 following a purchase from 19/05/2019

Perfect site in every way!!

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Acheteur Vérifié

Published on 24/05/2019 à 14h25 following a purchase from 20/05/2019

Fast delivery in careful packaging. The products correspond perfectly to the description

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Acheteur Vérifié

Published on 22/05/2019 à 21h21 following a purchase from 13/05/2019

Very good site

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Acheteur Vérifié

Published on 22/05/2019 à 19h02 following a purchase from 28/04/2019

Quality and fast delivery. I recommend

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Acheteur Vérifié

Published on 20/05/2019 à 22h45 following a purchase from 30/04/2019

Excellent, responsive and attentive to their customers!

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Acheteur Vérifié

Published on 20/05/2019 à 09h21 following a purchase from 14/05/2019

Product out of stock but once available Kanata informed me. Bravo for the follow-up.

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Acheteur Vérifié

Published on 19/05/2019 à 18h21 following a purchase from 13/05/2019

The items, the packaging, the dates, all these criteria are perfect - but I don't understand - why don't you send us a summary of the order - it's for a banking point of view - for the items I haven't tasted them all

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Response from Kanata Published on 20/05/2019

Hello,
We thank you for your various feedback for Kanata.
Regarding the summary of your order, in an effort to reduce waste, Kanata like many online sales companies, has chosen not to systematically print the invoice in each of its packages. Many customers throw them away without looking at them... However, you can find and print your invoice from your customer account on our site. Next time you place an order, feel free to comment that you would like to receive the invoice in your package. It will be done. Have a nice day, Emilie from Kanata

Acheteur Vérifié

Published on 19/05/2019 à 18h14 following a purchase from 14/05/2019

Excellent

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Acheteur Vérifié

Published on 17/05/2019 à 23h04 following a purchase from 13/05/2019

SUPER!!!!!!!!!!!!

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Acheteur Vérifié

Published on 17/05/2019 à 16h08 following a purchase from 10/05/2019

As always, the delivery time is very fast and respected.

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Acheteur Vérifié

Published on 17/05/2019 à 11h07 following a purchase from 13/05/2019

Perfect, delivery in record time. I recommend

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Acheteur Vérifié

Published on 16/05/2019 à 21h49 following a purchase from 12/05/2019

it's very very good

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Acheteur Vérifié

Published on 16/05/2019 à 19h06 following a purchase from 12/05/2019

Always as fast and well packaged. Too bad there are no more little candies with the maple syrup boxes. Yes, I am greedy

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Acheteur Vérifié

Published on 16/05/2019 à 17h37 following a purchase from 11/05/2019

Highly recommend with eyes closed. Several orders and always satisfied. Keep it up.

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Acheteur Vérifié

Published on 15/05/2019 à 13h04 following a purchase from 11/05/2019

I have already ordered several times from Kanata and the products are excellent. The delivery is fast.

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Acheteur Vérifié

Published on 13/05/2019 à 18h53 following a purchase from 06/05/2019

Great site, very well done.

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Acheteur Vérifié

Published on 12/05/2019 à 21h51 following a purchase from 09/05/2019

Fast shipping, perfect!

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Acheteur Vérifié

Published on 11/05/2019 à 14h07 following a purchase from 08/05/2019

Very Good Site

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Acheteur Vérifié

Published on 11/05/2019 à 01h22 following a purchase from 06/05/2019

impeccable service

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Acheteur Vérifié

Published on 10/05/2019 à 10h39 following a purchase from 05/05/2019

Shipped on the proof date. It's serious.

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Acheteur Vérifié

Published on 08/05/2019 à 20h14 following a purchase from 01/05/2019

Perfect

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Acheteur Vérifié

Published on 07/05/2019 à 18h51 following a purchase from 30/04/2019

Good choice of maple syrups and other Canadian products at reasonable prices. I recommend!

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Acheteur Vérifié

Published on 06/05/2019 à 17h06 following a purchase from 01/05/2019

Very happy

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Acheteur Vérifié

Published on 04/05/2019 à 17h20 following a purchase from 28/04/2019

Always delighted, never disappointed! Fast, careful service. You should try it!

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