Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
I was looking for a very specific item. I quickly found it on this site at a very affordable price. I received my package quickly, the quality is there. I am delighted with my purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
I like the site, but it's not practical with a phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2021
Fast and perfect delivery. The products offered are good. I was able to introduce a bit of Canada to my family in France without having to spend a fortune on shipping from Canada.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2021
Very good site. Quick response. Fast order processing and deadline respected. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2021
no comment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2021
Delivery, very fast shipping and well packaged, unfortunately for me, Swiss Post, which acts as customs for packages, shows its incompetence by blocking the package from 12/23/2021 to 1/4/2022 just to send a customs invoice for the alcohol.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
A bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
Simply: good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
Very good products. Well packaged for delivery. Nice little note with the order. THANK YOU.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2021
Always happy with my order from you. Well packaged, fast shipping and the little note "Merry Christmas" on the box, a little attention that is appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2021
It's a shame that some over-labels are sometimes poorly placed on the main labels of the beers
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2021
Everything went well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2021
The contact was very good, friendly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2021
Very happy to have met Kanata, I was looking for Canadian products. Very fast delivery. Well-protected products. Highly recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
I easily found what I was looking for
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/08/2021
Not easy when you want to place an order to be delivered as a gift to a recipient different from the person placing the order. I couldn't indicate a few words on the birthday card that I had requested to be included.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/08/2021
Package received quickly but no shipping or consumption date even though it was a defrosted product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2021
Seen on mobile, easy to find articles.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2021
Very well made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2021
Quality products. Extra packaging. I didn't give 5 stars because it was written that if the order is over 80€ the shipping is free. My order exceeded 95€ and I paid shipping fees. I don't understand
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2021
the product I thought I had was 18 gr for 25 ml of water which the one received does not fit
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Response from Kanata
Hello,
If you are talking about the Poutine Sauce "La Fameuse", I advise you either 100g of sauce for 500ml of water for 4 people or 5g of sauce for 25ml of water.
If you are looking for original recipes, feel free to check our site!
Have a nice day,
Emilie from Kanata
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
The product is perfect, just as I expected
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/06/2021
Hello, We received 2 bags of 500g instead of 800g.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
The site is clear, easy to use and secure.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2021
The site is accessible, the delivery impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2021
Pleasant site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
Overall I am very satisfied the sauce is really good and the cheese too would have been better if the delivery had been faster the cheese expired the day after my delivery let's say that doesn't leave much time to eat it. Otherwise the site and the idea is perfect it would also be nice to have access to the contests even outside of France
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2021
Clear and easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2021
Fluid and easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2021
There is a choice and navigation is easy.
It was easy to order with a different billing and delivery address
Very good service and very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2021
My order satisfied me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2021
Order delivered quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2021
Fast delivery, product still as good, too bad it's no longer in Quimper because it raises the price of maple syrup
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Excellent service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2021
Top site!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2021
Order in line with my expectations and received very quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
Good products. No mistakes on the content. Good follow-up and communication regarding problematic delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/12/2020
Package not sent on time, change of conditions after the order, no communication on additional delays and reasons. Once I complained, they stopped responding. ZERO CUSTOMER SERVICE, ZERO EXCUSE.
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