Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 2 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2023
perfect, I find the products I used to get in Montreal
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Response from Kanata
Thank you Eric KANATA allows you to travel while staying at home!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2023
A very nice surprise. Indeed, I received my package 2 days after the order with top-notch packaging. It's rare to see that! Thank you again for this order.
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Response from Kanata
Thank you for your message Emmanuel We do everything to ensure that the packages arrive safely at your place. And all this with recycled, recyclable and plastic-free packaging!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2023
Good
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Response from Kanata
Thank you Jacky
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2023
Perfect
With a little reindeer as well
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Response from Kanata
Thank you for your feedback Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2023
very pleased
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Response from Kanata
Thank you Frederic!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2023
Fast and careful delivery.
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Response from Kanata
Thank you Petra !
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
-
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Response from Kanata
Thank you Jeremie
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
very nice with a little drawing inside the package and a kind note. Package very well packed and protected, perfect!!!
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Response from Kanata
Thank you Daniele We are not Picassos but we share our good mood!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2023
I find the products from Canada! Fast delivery, very well packaged, I recommend and will order again :)
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Response from Kanata
Thank you Alice KANATA, the relay point of Canada in France with a wide range of products
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
I would have liked to order your entire catalog...
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Response from Kanata
Thank you Dominique A wide range of Canadian products for all food lovers
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
Good site with quality products
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Response from Kanata
Thank you Marc A wide range of products for all Canada fans
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
Really great! The taste of Quebec at home in 48 hours!
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Response from Kanata
Thank you Muriel KANATA, the relay point from Quebec in France
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2023
Very good product, fast delivery, I recommend it, well done to the team
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Response from Kanata
Thank you very much Philippe Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2023
Very good product, top team, fast shipping and quality packaging I recommend to everyone
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Response from Kanata
Thank you very much for your feedback Romain Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
serious company. fast delivery. top
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Response from Kanata
Thank you very much Didier Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2023
no delivery problem
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Response from Kanata
Thank you Alain
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2023
compliant and fast
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Response from Kanata
Thank you Pierre-Yves
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2023
Site that allowed me to find a product that I can't find in France for a small tasting!
Perfect delivery with even a little note in the box!
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Response from Kanata
Thank you for your feedback Geraldine KANATA, the relay point of Canada in France
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2023
10/10 customer service
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Response from Kanata
Thank you very much Amanda Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2023
Fast shipping and the little drawing in the box shows the attention that was given to preparing the order
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Response from Kanata
Thank you for your feedback
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
Impeccable! Fast shipping and very well packaged
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Response from Kanata
Thank you Morgan
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
Excellent product
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Response from Kanata
Thank you Helene
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Fast delivery, everything was very good and well packaged. All accompanied by a little drawing that brings a smile. Thank you.
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Response from Kanata
Thank you Maillys We are not Picassos but we love to spread our good mood
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
3rd order for me. Quick delivery and the products are very well packaged. Quality is always there. I recommend next month.
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Response from Kanata
Thank you very much for your feedback Olivier We do everything to satisfy your experience on our Canadian products website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Very good product
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Response from Kanata
Thank you Murielle
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Easy order. Quick and careful shipping. It's great. Thank you
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Response from Kanata
Thank you for your feedback Sylviane
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
delivery to perfection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2023
no delay issues, packaging
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2023
Excellent website where you can find quite a few things and cheaper than elsewhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2023
Perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2023
Order placed easily and received quickly in perfect condition. Careful packaging of bottles and fragile items. I can't wait to give some of my purchases to my friends.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2023
Easy order and good follow-up reminder after a few weeks of product unavailability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2023
Variety in products, fast delivery and items that arrive without damage, in short perfect. Ideal gift to send to family in France.
Special mention very appreciated for the dedication, Thank you Ewen the caribou ;-)
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Response from Kanata
Thank you very much for your feedback Stéphanie KANATA, the relay point of Canada in France I will pass the word to Ewen
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2023
Top!
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Response from Kanata
Thank you Clement
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2023
The site is well made. I was able to navigate without any problem.
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Response from Kanata
Thank you very much Matthieu-Kim
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2023
Perfect
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Response from Kanata
Thank you Myriam
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2023
Quality product, fast delivery (received before the announced deadline), well protected product, very intuitive site
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Response from Kanata
Thank you for your feedback Laurent Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2023
5 stars 5 stars
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Response from Kanata
Thank you Francis
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2023
Everything perfect we appreciate
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Response from Kanata
Thank you very much Yannick
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2023
Very satisfied. In-store pickup is a real plus. The quality of the welcome is worth mentioning.
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Response from Kanata
Thank you Michael We will always be there to welcome you in our store
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