Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Very good, very fast, everything very good and a collector's box as a bonus
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Response from Kanata
Thank you for your feedback Laurent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2024
Good product
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Response from Kanata
Thank you Lydie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2024
nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2024
Very good
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Response from Kanata
Thank you Leon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2024
Very good as usual (site, delivery, customer service...)
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Response from Kanata
Thank you Séverine Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2024
I have nothing to say everything is great whether for navigation and everything else
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Response from Kanata
Thank you for your feedback Thierry
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2024
Perfect
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Response from Kanata
Thank you Elodie
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2024
no response to my questions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2024
Very good
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Response from Kanata
Thank you Alexandra
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2024
Delivery in 48 hours
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2024
Always very satisfied - The senders send us a little message and a little drawing of the Elk - thank you
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Response from Kanata
Thank you for your feedback Christiane We are not Picassos but we like to share our good mood
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2024
Fast, well packaged
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Response from Kanata
Thank you Aurore
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2024
Very satisfied.
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Response from Kanata
Thank you Alexandre
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2024
Excellent products and super fast delivery
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Response from Kanata
Thank you Isabelle
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2024
Very good, serious and very professional. I received my order very quickly. Impeccable packaging and well protected for fragile shipments. Very professional and serious site. I recommend.
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Response from Kanata
Thank you for your message Catherine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2024
Always fast delivery and well packaged with a nice little message inside. Top products
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Response from Kanata
Thank you for your message Gilles
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2024
Nothing negative to say
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Response from Kanata
Thank you Laurence
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2024
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2024
very good
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Response from Kanata
Thank you Christine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2024
Perfect as always !!!!
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Response from Kanata
Thank you Guilhem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2024
Very good choice, almost like home
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2024
Super fast, a lot of choices!
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Response from Kanata
Thank you Sandy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2024
Perfect as always
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Response from Kanata
Thank you Veronique
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2024
Very satisfied with Kanata delivery, product conforms to the description. A little note from the package preparer is a nice touch. Thank you for your kindness
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Response from Kanata
Thank you for your message Christel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2023
Very satisfied
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Response from Kanata
Thank you Elodie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2024
Super experience on the site, as well as receiving the package, honestly super attention from the site team, I would recommend 100% Small attentions small gift, small drawing on the package honestly it's great
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Response from Kanata
Thank you for your message Christelle
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2023
Super fast
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Response from Kanata
Thank you Laurence
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2023
Simple navigation, user-friendly site that makes you want to buy everything. Easy order and well packaged, especially for the bottles. Fast delivery
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Response from Kanata
Thank you for your feedback Christelle
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2023
GREAT SELECTION FROM CANADA, PRETTY GOOD PRICES FOR BEER. DOWNSIDE IS THE TRANSPORT WAS HIGH 67EURO TO SHIP TO ROMANIA
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2023
A slightly damaged box but no missing products, so finished chronopost for deliveries....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2023
Super efficient, fast. Thank you
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Response from Kanata
Thank you Meghan
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2023
difficulties in addressing the package to a friend.. I had to call to correct the recipient..
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Response from Kanata
Hello, usually our process allows you to easily choose a delivery address different from the billing address. We apologize for the inconveniences encountered and we are constantly striving to improve our system to ensure an optimal customer experience. We are glad to have been able to respond to your call and quickly resolve the issue. Have a nice day, and best wishes. Emilie
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2023
Bug in the delivery address at the order validation. No one answers the Chat. Delivery time does not match reality (if the time is different during holidays/holidays, please indicate it). Unable to change the password of my old account, I had to create a new account.
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Response from Kanata
Hello, indeed, there was a malfunction, but we corrected it as soon as we saw your message via chat so that your package could be delivered to the desired pickup point. The delivery time was respected, your package was delivered in 24 hours on business days (excluding weekends and public holidays) as indicated on our site. Your old account was a guest account, that's why. I am at your disposal for further discussion. Best regards, Emilie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2023
very fast service
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Response from Kanata
Thank you Myriam
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Good communication with the site, quality work and on time. I recommend
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Response from Kanata
Thank you for your feedback Julien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Quality product, very nice staff, I recommend
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Response from Kanata
Thank you Marie-Caroline
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Perfect transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Excellent products, excellent service. I will renew my orders for Quebec products!
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Response from Kanata
Thank you for your feedback Charles
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
Hello Kanata.fr team
You saved my eye! We live in Quebec and what to offer the family in France? Who tastes Quebec? Who doesn't take 3 weeks to arrive in the hexagon? Who doesn't cost an arm and a leg in shipping? What a wonderful surprise to find your site, your products, your delivery speed (better than Santa's elves!)! So a big thank you for the product offers you provide. And see you soon for new orders!
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Response from Kanata
Thank you for your message Cécile KANATA, the relay point of Canada in France
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Very satisfactory service, we received the gift quickly despite the holiday period and were regularly informed of the status of the order.
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Response from Kanata
Thank you for your feedback Julien
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