Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Very fast and careful shipping with a personalized message inside.
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Response from Kanata
Thank you for your feedback Amelie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Very satisfied with your products
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Response from Kanata
Thank you Jean Marc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Very easy to access, wide choice of products.
Diversity of products
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Response from Kanata
Thank you Elisabeth
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2023
Great to be able to find Canadian products.
Order acknowledged and shipped quickly during the end-of-year holiday period.
The little extra: a gift offered with my order.
Very serious.
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Response from Kanata
Thank you for your feedback
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
Accelerated delivery and received on time for the holidays!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Quality products and great cheese couic couic it feels like being in Quebec
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Response from Kanata
Thank you Anne-Gaëlle KANATA, the relay point for Canada in France
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
The ideal gift and very well packaged
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Response from Kanata
Thank you Charlotte A gift that makes you travel !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
Fast delivery and in good condition. Product meets my expectations
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Response from Kanata
Thank you Yoann
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Fast shipping, well protected and effective communication. Perfect.
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Response from Kanata
Thank you very much Richard
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Very fast and careful shipping.
I really liked that the padding was made of recycled paper, no waste (: ! It's nice to see companies being mindful!
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Response from Kanata
Thank you for your message Chrystel Indeed, we are a certified BCorp mission-driven company. We do everything to minimize our footprint.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2023
Fast shipping and response from customer service. They told me that the package had arrived at the wrong place and I struggled to retrieve it and the person did not have it for Christmas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Perfect
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Response from Kanata
Thank you Loïc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
I am delighted to have finally found a trustworthy site where I find lots of good things as I am a big fan of Quebec and Canada.
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Response from Kanata
Thank you for your message Mylène. If you have any questions, do not hesitate to contact us at 02.21.02.23.55 or [email protected]
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Perfect
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Response from Kanata
Thank you Laurence
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Very fast delivery with a little note for the holidays, it was very nice!
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Response from Kanata
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
Very kind people immediately resolved my package issue and everything arrived on time for the holidays, really great service (and great products)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Very good
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Response from Kanata
Thank you Elodie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
Fast and careful delivery as usual, always with this little handwritten note on the package
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Response from Kanata
Thank you for your feedback Cecile
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Fast delivery and good product
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Response from Kanata
Thank you Alexandre
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Very good customer service, very responsive. Everything is perfect!
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Response from Kanata
Thank you for your feedback Jordane
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Disappointed. Package delivered super quickly during this holiday season. Well packaged... but no personal message with the little touch like last time.... Well, I forgive you, I ordered late and your activity must have been intense. I will have to order again. Keep it up, you are Good year 2024
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Super!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Fast delivery and ultra-protected products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Beautiful presentation of the products received very well packaged for transport and very nice quality always very satisfactory.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
A very varied choice that reminds me of my adopted Canada. Unfortunately, the delivery did not go well because of Chronopost, however KANATA was very responsive and resent my package which this time arrived well. Very well packaged and a nice little note. Authentic product, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Easy to consult site, the products are of quality and the orders are processed quickly, thank you for the little message in each package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Easy to place order, quality products, fast delivery, everything well packaged, little gift accessory and a nice little note! Not my first order, and so far almost total satisfaction - only a tiny downside, prices could be a little bit lower...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Thank you to Léo for his drawings and his little note...
The essential is still in the delivery and the quality of the products.
We are very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Quality products
Bonus: On the site, unavailable products are clearly indicated Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2023
Everything was perfect delay, quality of packaging.
I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Products always very well packaged and the customer service is very nice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Received quickly and in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
In the navigation of your site well, I find that there is not a lot of choice in beer and the problem with each order I can't see but good gifts that make me pay the price without discount.
The gesture you made on the last order for coasters I found that nice, but I still expected you to offer me a bottle of your choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Order arrived on time and very well packaged.
Very fun the little note for the holidays written in the box.
Happy end of year holidays to the whole team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2023
So happy
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/12/2023
French size small. Take 42 for a 39 in France
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Response from Kanata
Hello, We have received your message. However, we do not understand your feedback. Indeed, you ordered a maple whisky liqueur, so your comment is not related to this product. ("French size small. Take 42 for a 39 in France 1/5 stars") If there is any problem with your order, please do not hesitate to contact us by phone at 02.21.02.23.55 or by email [email protected] If this is an error, is it possible to modify your review. We remain at your disposal. Thank you in advance, Emilie from KANATA
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Very happy to have ordered on your site. Fast delivery and the package was prepared with care, accompanied by a little note that makes you happy. I recommend your site with my eyes closed. Thank you
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