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A
Rating: 5 out of 5
Good products.
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Customer reviews of Kanata
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
Summary of reviews
Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Reviews 1, 3, 4 and 5 stars
Reset filtersB
Rating: 5 out of 5
Very well done
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M
Rating: 5 out of 5
It's always impeccable
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V
Rating: 1 out of 5
The delivery was not made at the selected pickup point, but kilometers away, in a big city. I use Kanata to send a gift to my mother who is over 80 years old and hardly drives anymore. If Kanata does not deliver to the place it committed to deliver, I will no longer do business with them.
Moreover... the products are expensive. I was accommodating until now but if it is not delivered to the right place....
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Moreover... the products are expensive. I was accommodating until now but if it is not delivered to the right place....
Response from Kanata
Hello, We are sorry that the delivery did not meet your expectations. The chosen pickup point was an Auchan locker, but when the lockers are full, the carrier is forced to redirect the package to another nearby available pickup point. This situation is unfortunately beyond our control. Regarding prices, we do our best to offer fair rates despite the costs associated with importing products from Canada. We remain at your disposal to discuss this. Have a nice day, and happy end-of-year holidays! The Kanata team
T
Rating: 5 out of 5
Perfect transaction.
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C
Rating: 5 out of 5
Order received very quickly, good surprise
Excellent and varied products
Thank you to the team
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Excellent and varied products
Thank you to the team
C
Rating: 5 out of 5
Delivery was perfect! Item well wrapped!
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A
Rating: 4 out of 5
Ultra fast delivery. Nothing to say
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O
Rating: 5 out of 5
Great, everything is easy, fast, clear, and of quality.
Thank you
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Thank you
P
Rating: 5 out of 5
Very fast shipping even though the carrier did not meet the deadlines.
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A
Rating: 5 out of 5
Clear site and easy navigation, careful and fast delivery.
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L
Rating: 5 out of 5
Entire order arrived on time
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C
Rating: 5 out of 5
As with every order, total satisfaction in terms of product quality, the attentiveness of the advisors, and the careful packing of the packages!
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P
Rating: 5 out of 5
Perfect and fast.
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F
Rating: 5 out of 5
Bottle replaced very quickly.
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S
Rating: 1 out of 5
Hello, unfortunately I am very disappointed with the delivery time. It was supposed to be within 3 days maximum and it took 6 days, we are asked to be careful when ordering cheese, I ordered on a Tuesday thinking I would receive it on Friday but no, received the following Tuesday, so the cheese is less than usual and their responses are that it’s the holidays, it’s longer... Yes but there are more staff to manage the Christmas rush, so delivery 0 and cheese not as good as usual because it’s not the first time I’ve ordered it but maybe the last.
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L
Rating: 5 out of 5
Very good products at reasonable prices. Fast delivery.
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A
Rating: 5 out of 5
I liked the welcome that was reserved for me.
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M
Rating: 5 out of 5
Fast delivery, the person managing the orders is very attentive and very responsive.
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J
Rating: 5 out of 5
Fast and compliant delivery. Thank you for the little note.
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S
Rating: 5 out of 5
Order received quickly. Clean and secure packaging. Quality products.
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D
Rating: 5 out of 5
delivered on time
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R
Rating: 5 out of 5
very simple and without problems
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A
Rating: 5 out of 5
Fast delivery and pleasant and efficient CBD staff
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R
Rating: 5 out of 5
very good
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S
Rating: 5 out of 5
It is very easy to find the products!
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M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Very pleasant and easy site. Highly recommended.
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E
Rating: 5 out of 5
Fast and very careful delivery! Everything arrived intact!
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C
Rating: 5 out of 5
so good, we love it
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P
Rating: 5 out of 5
It is a pleasure to drink these whiskies that are so hard to find where I live. I had a good exchange with you when the carrier damaged a bottle and personally I am very satisfied with your way of working. See you soon for more purchases.
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C
Rating: 5 out of 5
Good site, fast delivery, thank you.
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J
Rating: 5 out of 5
The site is very readable, delivery is fast and there is always a nice little note in the package.
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S
Rating: 5 out of 5
Everything is perfect, as always.
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S
Rating: 5 out of 5
Perfect, as usual!
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G
Rating: 5 out of 5
Very good site for Canadian products
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A
Rating: 5 out of 5
Very fast delivery, nice packaging, quality products!
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P
Rating: 1 out of 5
I never received my last order, after receiving the delivery confirmation at the correct address, the delivery was made to another address, so impossible to have a new delivery.
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L
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Everything went well, easy to place an order
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