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C
Rating: 5 out of 5
Product very well packaged and fast delivery as for the product I knew it so no problem.
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Customer reviews of Kanata
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
Summary of reviews
Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
clarity and ease
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F
Rating: 5 out of 5
Top nothing to complain about.. 3rd order and far from being the last, go for it!!
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F
Rating: 5 out of 5
Very good, fast, efficient
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J
Rating: 5 out of 5
Hello, thank you for your professionalism, package arrived with maximum protection for the bottles. I will gladly order again.
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E
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
thank you for doing what was necessary by sending my order; I picked it up yesterday and I am very happy; this tea is super good; I received a 10% voucher for my next order; is that correct? even if I order maple tea???
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G
Rating: 5 out of 5
Speed of the order, quality of the products, order tracking!
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J
Rating: 5 out of 5
Kanata is a site I recommend without the slightest hesitation! I have placed several orders with them and I have never been disappointed. Special attention is always given to each order and it shows: The packages are well packaged, unpacking is a real pleasure as everything is well presented as if we were coming back from a small neighborhood grocery store, and there is always a nice note. A real pleasure
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Response from Kanata
Hello Jeremy, Thank you for your feedback. I will pass it on to the whole team. Have a nice day
B
Rating: 5 out of 5
Quality products sent quickly! Very well packaged and nicely presented.
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P
Rating: 5 out of 5
VERY HAPPY WITH MY ORDER RECEIVED VERY QUICKLY
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M
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Fast delivery, great products, thank you Kanata
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A
Rating: 5 out of 5
I had an issue with the order but it was due to the delivery service only, Kanata responded quickly and then offered a second shipment or refund and the delivery with another service went very well (with even a small sample gift for the packaging). I recommend.
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P
Rating: 5 out of 5
Very user-friendly site
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D
Rating: 5 out of 5
fast shipping and very good products
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N
Rating: 5 out of 5
Perfect order as usual
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C
Rating: 5 out of 5
Excellent products and services, I highly recommend this site where I have been ordering products for several years.
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P
Rating: 5 out of 5
Fast delivery and the products are well protected, nothing to complain about.
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P
Rating: 5 out of 5
The products are of very good quality, I recommend.
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C
Rating: 5 out of 5
Fast delivery and well-protected products. Responsive customer service.
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M
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Great!
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F
Rating: 3 out of 5
No expiration date on the product, surprising.
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G
Rating: 5 out of 5
Pleasant and clear site
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F
Rating: 5 out of 5
Very good, good choice of Quebec products!!! Thank you!!!
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R
Rating: 5 out of 5
The team seems very friendly with little notes in the package :D
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J
Rating: 5 out of 5
Fast, efficient, reliable
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D
Rating: 5 out of 5
Superb, top-notch
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B
Rating: 5 out of 5
Great as always!
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L
Rating: 5 out of 5
Ultra-fast delivery, even during the holiday season. Perfect!
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N
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Excellent in every way, whether it's the speed of the order and delivery, or the packaging, nothing to say. Now I know where to buy the Canadian products I love.
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A
Rating: 5 out of 5
Easy to navigate and use site.
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M
Rating: 3 out of 5
The products are consistent with what I know, so no surprises there. Nice selection of products, possibility to include a message for free and rather reasonable prices. The delivery day announced by Chronopost was not respected and the delivery fees, even with the express delivery discount, were higher than those displayed on the site. Customer service was quick but without a solution. So a correct experience but some points need improvement.
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S
Rating: 5 out of 5
Fast, conforms to the order, thank you.
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O
Rating: 5 out of 5
Nothing to report, a site we love. Very fast delivery especially for a last-minute Christmas gift. Package very well wrapped and protected with a little note that makes it special. Thank you to the whole team for your seriousness and especially a great year to you.
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S
Rating: 5 out of 5
Excellent site, products conforming to the request, typical Canadian products and very fast delivery. Bravo Kanata!
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E
Rating: 5 out of 5
Order delivered on time and arrived well at its destination.
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