Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 20/02/2021 à 15h17 following a purchase from 14/02/2021

As usual, great packaging to preserve the good products during travel. Top-notch, I recommend and thank you for the little note!

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Acheteur Vérifié

Published on 20/02/2021 à 11h54 following a purchase from 14/02/2021

Fast delivery as always!! Another competition poutine to come

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Acheteur Vérifié

Published on 19/02/2021 à 16h53 following a purchase from 07/02/2021

Very good service and fast delivery. I highly recommend!
Several orders to my credit and never disappointed so far.

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Acheteur Vérifié

Published on 19/02/2021 à 16h30 following a purchase from 11/02/2021

Order gifted to my family, they were delighted! Big plus for the chocolate cranberry spread and the maple cookies!

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Acheteur Vérifié

Published on 17/02/2021 à 19h50 following a purchase from 07/02/2021

Fast delivery and especially a package without plastic.
It's perfect

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Acheteur Vérifié

Published on 16/02/2021 à 17h59 following a purchase from 11/02/2021

Perfect except that it didn't seem to me that I ordered it in dark but in light?

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Response from Kanata Published on 16/02/2021

Hello,
Thank you for your feedback! After checking, you did indeed order the Dark. We might have made a mistake too... ;) In this case, don't hesitate to contact us with a supporting photo.
The Dark syrup from La Ferme Martinette is not very strong. Feel free to use it in cooking! Looking forward to preparing your next order of Doré (formerly light)!
Best regards, The Kanata team

Acheteur Vérifié

Published on 16/02/2021 à 15h04 following a purchase from 08/02/2021

First poutine since our return to France!

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Acheteur Vérifié

Published on 15/02/2021 à 17h51 following a purchase from 09/02/2021

Ultra fast delivery. Quality products. I am super happy!

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Acheteur Vérifié

Published on 15/02/2021 à 16h50 following a purchase from 09/02/2021

Package well received without any issues!

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Acheteur Vérifié

Published on 15/02/2021 à 13h58 following a purchase from 09/02/2021

Very good site to recommend to everyone

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Acheteur Vérifié

Published on 15/02/2021 à 05h09 following a purchase from 06/02/2021

I didn't know it, I recommend this site.

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Acheteur Vérifié

Published on 14/02/2021 à 17h46 following a purchase from 09/02/2021

Extremely fast delivery, just 2 days. With a little note from Sam in the package that makes you happy. Super product well packaged. Really satisfied

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Acheteur Vérifié

Published on 14/02/2021 à 16h33 following a purchase from 09/02/2021

Delivery received as ordered and on time

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Acheteur Vérifié

Published on 14/02/2021 à 16h32 following a purchase from 09/02/2021

Order delivered on time and as expected. I received special attention because it was for Valentine's Day, so thank you very much for the warm exchanges!!

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Acheteur Vérifié

Published on 14/02/2021 à 09h30 following a purchase from 05/02/2021

Very happy with my order!! Very well packaged and very fast with a little note that makes you happy!! I recommend

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Acheteur Vérifié

Published on 13/02/2021 à 19h34 following a purchase from 08/02/2021

Awesome!!!

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Acheteur Vérifié

Published on 13/02/2021 à 18h00 following a purchase from 05/02/2021

I recommend

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Acheteur Vérifié

Published on 13/02/2021 à 17h09 following a purchase from 05/02/2021

Fast delivery and no problems.

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Acheteur Vérifié

Published on 13/02/2021 à 14h18 following a purchase from 09/02/2021

Good products, very fast delivery, nothing to say.

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Acheteur Vérifié

Published on 13/02/2021 à 13h47 following a purchase from 06/02/2021

Easy ordering, several payment methods. Fast delivery

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Acheteur Vérifié

Published on 13/02/2021 à 10h41 following a purchase from 06/02/2021

Fast shipping, well packaged and with a little note in the box. Delighted! It would just be nice if the cans had an easy opening :)

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Acheteur Vérifié

Published on 12/02/2021 à 22h23 following a purchase from 05/02/2021

Everything in this shipment delighted me

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Acheteur Vérifié

Published on 12/02/2021 à 18h23 following a purchase from 05/02/2021

Well detailed, easy to find product, good product description.

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Acheteur Vérifié

Published on 12/02/2021 à 14h43 following a purchase from 07/02/2021

Impeccable, great package with a little note from the person who packed my parcel.
Nice flyer for the very nice and original recipe with its humorous tone.
I recommend.
The family enjoyed it, everyone had seconds!

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Acheteur Vérifié

Published on 12/02/2021 à 11h04 following a purchase from 29/01/2021

Fast and careful shipping. Quality products. I appreciated the little note when opening my package and the humorous Poutine recipe. The little details make the difference :)

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Acheteur Vérifié

Published on 12/02/2021 à 09h08 following a purchase from 04/02/2021

Navigation and ordering on the site very easy
Fast delivery
And thank you for the little note that accompanied my birthday message! It's super nice!

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Acheteur Vérifié

Published on 11/02/2021 à 23h52 following a purchase from 22/01/2021

Always so satisfied! Thank you for allowing us to send a bit of home to our friends!

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Acheteur Vérifié

Published on 11/02/2021 à 16h22 following a purchase from 25/01/2021

Choice.. Speed of delivery.. Perfect

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Acheteur Vérifié

Published on 11/02/2021 à 13h40 following a purchase from 12/01/2021

Very appreciated to be able to order and pay for products from Canada in France! There is a wide choice of products, you can see the details of each product well and the labels can be enlarged to see the composition... super

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Acheteur Vérifié

Published on 11/02/2021 à 12h20 following a purchase from 14/01/2021

Perfect! And nice attention on the package with a little note! It's very appreciated :)

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Acheteur Vérifié

Published on 11/02/2021 à 11h21 following a purchase from 07/01/2021

Quality product, very fast shipping, very nice customer service.

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Acheteur Vérifié

Published on 11/02/2021 à 01h01 following a purchase from 26/01/2021

Good quality product, very satisfied with my purchase.

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Acheteur Vérifié

Published on 10/02/2021 à 22h10 following a purchase from 29/01/2021

Fast delivery in 2 days including the closure of the pickup point. I received my entire order in two packages, everything arrived intact thanks to the care taken in packaging the 24 beers and the insulated bag for the poutine cheese.

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Acheteur Vérifié

Published on 10/02/2021 à 21h16 following a purchase from 27/01/2021

Always happy to order, I know that with the syrup we will make great pancakes.

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Acheteur Vérifié

Published on 10/02/2021 à 18h25 following a purchase from 09/01/2021

Fast delivery and quality products.

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Acheteur Vérifié

Published on 10/02/2021 à 18h12 following a purchase from 19/01/2021

Practical site, order arrived in less than 24 hours and very good quality products. I am very satisfied.

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Acheteur Vérifié

Published on 10/02/2021 à 18h04 following a purchase from 25/01/2021

Very nice site, with quality products.

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Acheteur Vérifié

Published on 10/02/2021 à 17h26 following a purchase from 22/01/2021

Very good quality products, fast shipping and careful packaging for fragile items.

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Acheteur Vérifié

Published on 10/02/2021 à 17h12 following a purchase from 26/01/2021

Fast shipping and quick and friendly phone support and advice if needed.

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Acheteur Vérifié

Published on 10/02/2021 à 16h58 following a purchase from 12/01/2021

Nothing to complain about!!! Everything is perfect.

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