Customer reviews of Kanata

Always very satisfied with your services - and very appreciated this little note slipped into the package from the person who prepared the shipment! Thank you -

Very clear site; wide choice of products; express delivery; very well prepared package.

Everything is perfect! Delivered very quickly! Package very well wrapped! I haven't tasted the maple syrup yet but I'm already salivating. I also can't wait to taste the maple tea! Thank you for the little note inside the box, it's really kind. In short, I recommend and I will reorder on your site for sure!

Everything is good ... and thank you for the nice little notes added by LAURE inside the box!! Very pleasant these attentions!! THANK YOU!!

Very good selection of products, very good prices and very kind attentions

Careful and fast shipping.
Perfect products!

Excellent products, delicious and refined!

Simple, fast and free delivery for a few purchases. Don't hesitate to add other products.

As a result, the listed pickup points ended up in Paris (settings at Chrono). At that moment, you had the option to choose your pickup point, especially based on a known name and address close to your home. Without a choice on your part, the first listed pickup point is chosen.
We have reported the information to Chronopost, because even though we did not need all this information (notably digicode) for your delivery to a pickup point, it is not normal that this created this technical incident.
At Kanata, we are very committed to customer order service and we are at your disposal by email at [email protected] or at 02 97 68 15 27. Having not been able to reach you by phone, I wanted to give you explanations about this delivery incident and specify that we have refunded you the full amount of your order.
I renew our apologies and hope that we will have the opportunity to make it up to you!
Best regards,
Angélique from KANATA

postal code error.

was indicated to you by a window specifying a

bug

in the Chronopost software. This

I put my address in Lyon and my package ended up in a relay in Paris! So money debited and package in Paris, thank you Kanata!

Perfect

I have already placed several orders on Kanata and I am very happy: products, packaging, and delivery.

Very satisfied

The ordered products are always excellent. The packaging is perfect. The delivery took place at a pickup point, no problem. Thank you to the whole team for their kindness.

Everything is very good! Easy, clear, fast!

Very pleasant site. Only downside, I didn't notice right away, on the product pages, that there were several pages. But maybe it's due to my screen..

Fast delivery, my package was very carefully wrapped with a nice little personal note!

Order prepared quickly, with care and attention, shipped very quickly and perfectly. It was a surprise for a friend, it made him very happy! We recently moved to Quebec and Kanata allows sending products to our families for a much more interesting price than if we were to make packages ourselves.

everything is really excellent. Careful package, well packaged. Nothing is broken.

Already a customer at Kanata I am always satisfied with the professionalism, delivery times, prices and quality of the products. Always a good way to remind me of my stays in the beautiful province.

Very good site, order placed quickly and shipped quickly, I recommend

the customer service is competent and friendly

Hello ,
I give Kanata a rating of 5/5! The service is impeccable and I thank Laure for her greeting! Come on, I give you a kiss Laure!

Regular purchase, fast delivery.

Very good site and my order arrived once again, well packaged and on time: well done and thank you!

As usual, it's perfect.

Very satisfied.

Easy navigation on the site. Package received quickly despite the current circumstances. Products perfectly packaged. The little extra, a nice message upon opening. A very nice attention. Thank you

Very satisfied with my order, very good products. The packages are always impeccable and today there was even a very nice note from 'Laure'. Thank you for everything. I love your products and your site

Very satisfied - Excellent service - Keep it up.

The site is pleasant. good navigation.

Excellent shop, fast shipping and very well packaged with a personalized note, it's very pleasant when opening the package

Hello
I just received my first order. Thanks to Laure Anne. Everything is correct. Delivery time respected, package well protected.

Fast delivery, well-packaged products and a nice note upon opening the package, great! Thank you

Very good service and quality, with very nice gift ideas

Navigating the site is easy and pleasant. A very good site with very good products.