Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Very good product, fast delivery. Chocolate rum is good but one glass is enough as it quickly becomes sickening. Haven't tasted the banana rum yet.
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Response from Kanata
Thank you for your feedback Patrick. We are also rum enthusiasts at Kanata, with a great selection from Brittany and Canada. Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
Clear and easy-to-consult site
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Response from Kanata
Thank you Patrice Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Packages are always well protected and wrapped
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Response from Kanata
Thank you Nadine Happy New Year 2023!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/12/2022
The ordered product was not the same as I wanted, they no longer had it in stock and preferred to send me another product without my agreement, so unfortunately I will not order anything else and I would not recommend this site cordially
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Response from Kanata
Hello, We apologize for this inconvenience. We hope you have received the refund processed last week as agreed together by phone. Have a nice day and Best Wishes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2023
Fast delivery, a gift I gave to myself with a little note addressed to me that was written on a nice postcard with a beautiful panorama. A little surprise when opening the package, a drawing with a little note for the New Year written under the lid, super nice. First order, but maybe not the last...
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Response from Kanata
Thank you for your kind feedback Marylise We love to share a bit of our good mood with you! Looking forward to seeing you again, Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2023
Shipping and reception on time. Adequate poutine with our expectations! We enjoyed it. We look forward to having our friends over to order again. Thank you
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Response from Kanata
Thank you for your feedback David Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
very good
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Response from Kanata
Thank you Marie Dominique Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
An order to make a surprise gift for our great uncle on the other side of the Atlantic. It was successful!
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Response from Kanata
Thank you Julie We are the relay point for Canada in France Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2022
Very good.
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Response from Kanata
Thank you Kevin Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
The site is practical; you can easily find the products. The quality of the received products meets expectations. Great discovery!!
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Response from Kanata
Thank you for your kind message Jean-Baptiste Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2022
Well-made site, easy navigation and always a lot of choices
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Response from Kanata
Thank you Malik Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
thank you
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Response from Kanata
Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Top packaging with a little note inside for the holidays, appreciated product, so we bought another one!
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Response from Kanata
Thank you for your feedback Chloé It was a pleasure to introduce you to delicious Canadian products!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
Very satisfied with the speed of delivery, well packaged in an insulated bag and fresh product. Too bad it has to be eaten within 3 days and the only downside is that for gifting it is preferable not to include the invoice in the package.
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Response from Kanata
Thank you for your feedback Audrey I understand, as indicated on the product sheet, the Shouik-shouik cheese is frozen at the start of our workshop and is to be consumed within 3/4 days following shipment (consumption date indicated on the packaging). Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
the customer service is perfect as well as the ordered products.
I recommend!
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Response from Kanata
We do everything to satisfy you, thank you Anne-Sophie Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Good presentation of the products on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
In the middle of the year-end holiday season order sent and received very quickly (2 days). A little message from Julien on the package...super nice to have taken the time to do it
Really very happy and the products are great. Arrived in perfect packaging and without breakage.
I recommend whether it is the site or the products.
Thank you to the whole team and Happy New Year 2023 to You
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Response from Kanata
Thank you for your kind and encouraging message Chrystelle. I will pass your satisfaction to the whole team and to Julien. Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Quality products Super delicious, well done to all the team, fast delivery
My best wishes to all
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Response from Kanata
Thank you for your feedback Philippe I will pass the message to the whole team Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Site quite smooth.
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Response from Kanata
Thank you for your feedback Mia Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Order placed very shortly before Christmas. Delivered within 24h. Perfect!
The little extra: the card edited with the little note I had left (it was a gift). I didn't know this site before this first order but I recommend it to lovers of good whiskies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
From the choice of products to delivery everything is very good
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Response from Kanata
Thank you for your feedback Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2022
Nothing to complain about, the products are delicious. As a Quebecer living in France, I find the authenticity of the products I used to know. I recommend!
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Response from Kanata
Thank you Gabrielle We are the relay bridge from Canada in France! Happy New Year 2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Very satisfied with the products and the service. Thank you
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Response from Kanata
Thank you Marie Christine Happy New Year 2023!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2022
I wanted to order another pac, tigidou, but every time I clicked on it, it wouldn't open. It was only 2 days later that it was noted 'available soon'
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Serious site and very fast 48h perfect
I would recommend other products
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Response from Kanata
Thank you for your feedback Christophe Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Great, very very satisfied
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Response from Kanata
Thank you Aurélie Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
NOOOOOO
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
Fast shipping and well protected
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Response from Kanata
Thank you for your feedback Herve Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Everything is perfect from the order to the delivery! With a little appreciated artistic wink ;)
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Response from Kanata
Indeed, we are not all very skilled in drawing, but we have the gift of making you smile! Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
I love Kanata because when I want to send Quebec products to my family, friends, this site is practical and well-stocked and the delivery is fast
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Response from Kanata
Thank you for your kind message Jessica Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Very good site
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Response from Kanata
Thank you for your feedback Nicholas Happy New Year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
Very happy with my order, products well packaged, fast delivery.
Thank you for your drawings
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Response from Kanata
Thank you Simone We love making drawings to share a bit of our good mood Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Thank you for everything. I appreciated your drawing and the signature on the package. I recommend 200%
Don't change anything. Happy New Year to the whole team. Best regards. Michel
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Response from Kanata
Thank you Michel for your kind and encouraging message. I will pass it on to the whole team. Have a pleasant year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2022
great!
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Response from Kanata
Thank you Dominique!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Fast, efficient and quality products
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Response from Kanata
Thank you for your feedback Alexandre Happy New Year and Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Products always of very good quality, delivered well packaged and with a little personalized note
Super
Keep it up
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Response from Kanata
⭐⭐⭐⭐⭐Thank you Nicholas for your kind message. Have a pleasant year 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Wide and appetizing choice. Orders received quickly and in perfect condition.
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Response from Kanata
Thank you Rémi for your stars Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
This site offers a ton of all kinds of items, it's a Tabarnak cave!
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Response from Kanata
Thank you Céline for your positive feedback. We try to offer a wide range to satisfy as many fans of the land of caribou as possible!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
First order on the site for a delivery to a friend.
The delivery was very fast with good tracking, just a last-minute change of the Chronopost pickup point.
My friend who received the package (a bottle of Sortilège whisky) told me that the bottle was well protected.
I am therefore very satisfied and think this will not be the last one as we love Canadian products in the family.
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Response from Kanata
Thank you Patricia Indeed, we recycle all our boxes to pack your bottles, a recycled and recyclable packaging. Our environmental impact is at the heart of our activity. Best Wishes 2023!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Ordered from Canada for my family everything went very well the order was prepared sent and received in extremely short time well done!
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Response from Kanata
Thank you for your feedback, Best Wishes 2023!
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