Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 10/02/2021 à 21h16 following a purchase from 27/01/2021

Always happy to order, I know that with the syrup we will make great pancakes.

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Acheteur Vérifié

Published on 10/02/2021 à 19h43 following a purchase from 12/01/2021

Top site!

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Acheteur Vérifié

Published on 10/02/2021 à 18h25 following a purchase from 09/01/2021

Fast delivery and quality products.

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Acheteur Vérifié

Published on 10/02/2021 à 18h12 following a purchase from 19/01/2021

Practical site, order arrived in less than 24 hours and very good quality products. I am very satisfied.

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Acheteur Vérifié

Published on 10/02/2021 à 18h04 following a purchase from 25/01/2021

Very nice site, with quality products.

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Acheteur Vérifié

Published on 10/02/2021 à 17h26 following a purchase from 22/01/2021

Very good quality products, fast shipping and careful packaging for fragile items.

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Acheteur Vérifié

Published on 10/02/2021 à 17h12 following a purchase from 26/01/2021

Fast shipping and quick and friendly phone support and advice if needed.

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Acheteur Vérifié

Published on 10/02/2021 à 16h58 following a purchase from 12/01/2021

Nothing to complain about!!! Everything is perfect.

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Acheteur Vérifié

Published on 10/02/2021 à 16h49 following a purchase from 25/01/2021

Fast delivery and compliant. Quality product.

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Acheteur Vérifié

Published on 10/02/2021 à 16h12 following a purchase from 18/01/2021

Order in line with my expectations and received very quickly.

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Acheteur Vérifié

Published on 10/02/2021 à 15h54 following a purchase from 31/01/2021

Very good, products with a good quality/price ratio! I recommend!

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Acheteur Vérifié

Published on 10/02/2021 à 15h46 following a purchase from 28/01/2021

Good site, easy.

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Acheteur Vérifié

Published on 10/02/2021 à 15h28 following a purchase from 11/01/2021

Very good, fast delivery and very good product.

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Acheteur Vérifié

Published on 10/02/2021 à 15h20 following a purchase from 24/01/2021

Ultra fast delivery. Perfect quality product.

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Acheteur Vérifié

Published on 10/02/2021 à 14h53 following a purchase from 29/01/2021

Order almost received in less time than it takes to say it. Very well packaged products.

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Acheteur Vérifié

Published on 10/02/2021 à 14h25 following a purchase from 03/02/2021

Excellent!

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Acheteur Vérifié

Published on 10/02/2021 à 14h24 following a purchase from 31/01/2021

Great, a big thank you!

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Acheteur Vérifié

Published on 10/02/2021 à 14h20 following a purchase from 03/02/2021

Always on top!

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Acheteur Vérifié

Published on 10/02/2021 à 14h18 following a purchase from 30/01/2021

Very satisfied, order received quickly.

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Acheteur Vérifié

Published on 10/02/2021 à 14h09 following a purchase from 13/01/2021

Great

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Acheteur Vérifié

Published on 08/02/2021 à 15h33 following a purchase from 06/01/2021

Excellent site that I recommend!

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Acheteur Vérifié

Published on 08/02/2021 à 10h32 following a purchase from 01/02/2021

Excellent order tracking.

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Acheteur Vérifié

Published on 07/02/2021 à 18h02 following a purchase from 09/12/2020

Really happy to be able to share a bit of Canada with family and friends!! They were all super happy!!

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Acheteur Vérifié

Published on 07/02/2021 à 00h23 following a purchase from 02/02/2021

Very pleasant welcome at the Vannes store. Excellent products that remind us of our trip to Quebec.

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Acheteur Vérifié

Published on 06/02/2021 à 19h03 following a purchase from 01/02/2021

Fast, serious, quality products!

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Acheteur Vérifié

Published on 06/02/2021 à 17h26 following a purchase from 06/01/2021

A first order more than satisfactory, package received quickly, quality products

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Acheteur Vérifié

Published on 06/02/2021 à 14h49 following a purchase from 03/01/2021

I love it, I ordered 2 jugs of maple syrup for Candlemas and they arrived in 2 days!! It's perfect and so good

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Acheteur Vérifié

Published on 06/02/2021 à 14h44 following a purchase from 05/01/2021

Delivery in 48 hours

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Acheteur Vérifié

Published on 06/02/2021 à 14h38 following a purchase from 02/02/2021

It's perfect from order to delivery! Bravo

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Acheteur Vérifié

Published on 05/02/2021 à 16h28 following a purchase from 01/02/2021

Fast delivery, compliant product

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Acheteur Vérifié

Published on 05/02/2021 à 15h40 following a purchase from 24/01/2021

well-organized and intuitive site that presents varied products

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Acheteur Vérifié

Published on 05/02/2021 à 11h29 following a purchase from 23/01/2021

Many products divided into different categories (sweet, savory, drinks, etc.) Illustration of each product. All the elements to make your choice.

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Acheteur Vérifié

Published on 04/02/2021 à 16h22 following a purchase from 19/01/2021

no problem - items always well protected - friendly and helpful staff - I recommend this company - and their products

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Acheteur Vérifié

Published on 04/02/2021 à 16h22 following a purchase from 28/01/2021

Thank you! :) Suggestion: It would be nice to be able to add a message in the package.

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Response from Kanata Published on 05/02/2021

Hello, Thank you for your feedback and suggestion. Perhaps you did not see it on our site, but this option is already available to you. At step 3, just before choosing your Delivery Method, you can add a gift message or information for the order preparers by checking the box 'Is it a gift? Add a message, we will slip a nice card inside your package.' The message will thus be printed and slipped inside the package in an envelope. We look forward to preparing a new order for you, sincerely, The KANATA team

Acheteur Vérifié

Published on 04/02/2021 à 16h17 following a purchase from 13/01/2021

Excellent choice of products. Maybe add cheeses!

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Acheteur Vérifié

Published on 04/02/2021 à 16h04 following a purchase from 11/01/2021

Very fast service and quality products with effective packaging. Everything was perfect. Keep it up.

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Acheteur Vérifié

Published on 21/01/2021 à 17h19 following a purchase from 19/12/2020

Good products. No mistakes on the content. Good follow-up and communication regarding problematic delivery

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Acheteur Vérifié

Published on 21/01/2021 à 15h26 following a purchase from 07/12/2020

Very good! Even received a little note to wish happy holidays :)

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Acheteur Vérifié

Published on 18/01/2021 à 17h06 following a purchase from 15/11/2020

perfect and personalized. I loved the little drawing of the moose and the little message.

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Acheteur Vérifié

Published on 14/01/2021 à 09h59 following a purchase from 02/01/2021

We have placed several orders with Kanata. The website is pleasant. The delivery is fast and careful. There is a wide range of quality products. The service is impeccable. We recommend Kanata.

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